Hotel Magdalena | FAQs | Bunkhouse Hotels | Hyatt
FAQs
Rooms & Amenities
Of course. No password necessary.
Yes, we love guests of all ages. The holder of your reservation must be 21 or older to check in.
Yes, well-behaved dogs are always welcome (for a small fee). Pack your pup and we’ll supply a bed, bowl, and maybe a treat or two for your best friend. We even offer an extensive in-room menu for your furry friends.
Yes. Just ask the front desk if you need any child-specific needs.
All rooms include bath amenities, a coffee maker, Bluetooth speakers, Chromecast, a hairdryer, a fully stocked minibar, a delightfully comfortable bathroom and an in-room safe.
Housekeeping comes daily for stay-over service, but feel free to place the “Leave Me Be” sign on your door if you’d like them to skip over your room that day.
Of course. Here’s the address:
(Guest name here)
c/o: Front Desk
1101 Music Ln
Austin, TX 78704
If you can let us know whether you’re planning on receiving anything, we can make sure it arrives safely. If anything arrives for you prior to check-in, we’ll hold it at the front desk. We are only able to hold packages for 10 days before or after your reservation.
Maybe. Commercial photography is prohibited without express permission. Contact us if you have a request.
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Yes. The pool is available to guests between 8 a.m.–10 p.m.
Outside food and drinks are prohibited at the pool. However, we offer food and drink options from the Magdalena Bar during summer hours. Outside of Magdalena Bar hours, you may call our on-property restaurant, Summer on Music Lane, and we’ll be happy to deliver any food or drinks right to your chair.
Yes, we offer a few bikes for our guests. Just ask the front desk, and they’ll also point you to the best places to ride.
No, but we do have Pelotons and yoga mats available for you to use in your room. Just ask the front desk, and we can set you up with either. Mats and bikes are free for the first hour.
No, but we know of several great options in the area. The front desk would be happy to provide recommendations.
Our individually curated retail shops are worth a visit on their own. We offer a host of signature souvenirs, thoughtfully sourced local goods and one-of-a-kind finds. Save room in your suitcase or, if you decide you want something after the fact, our online shops are always open. If you want to start browsing, you can shop here.
Our front desk provides 24-hour concierge service to help you fill your days with the best our hometown has to offer. Just ask.
We offer room service all day. Just dial 0 on the phone in your room and we’ll connect you.
No. All our rooms are nonsmoking. If we find that you’ve tampered with any of our smoke detectors or lit up in your room, we’ll charge a fee of $250.
Aww thanks. Yes! Many of the items in your room and around the hotel are available in our gift shop. Take a gander!
Families & Groups
We love parties, so yes. Our team can work with you to host the event of your dreams. You can find more information about our offerings and capabilities here.
Booking & Policies
For payment, we accept American Express, Discover Card, Mastercard or Visa
Plans change. If yours do, we just ask that you let us know by 3 p.m. local hotel time at least 48 hours prior to your reservation to avoid a fee (equal to one night’s stay, plus tax). During peak times and depending on your reservation, our policies may vary, so please refer to your specific reservation. These can be found during the booking process and in your reservation confirmation email.
We will need to secure your booking with a credit or debit card up front. The cost of that deposit may vary and, during peak times, we may require the full cost of your reservation. But the remainder of your payment will be charged upon arrival unless stated otherwise. Please check the exact policies for your reservation while booking.
Reservations are guaranteed with a valid credit card at the time of booking. We’ll ask you to verify the payment details upon check-in.
Cancellation is required 48 hours prior to arrival for most room types.
A fee of $32.76 per night (taxes included) will be added to your bill so that we can provide the following services and enhancements to your experience according to our standards:
- High-speed Wi-Fi throughout the property
- In-room coffee
- Free drip coffee in Summer on Music Lane from 7–9 a.m.
- Free yoga mats
- Free usage of property bicycles
- In-room Peloton usage—first hour free, additional charges may apply
- Access to guest-only pool with towel service
- Access to regular on-property cultural and wellness programming
Minimum length of stay will vary based on the season and time of year.
You can read our policy here.
Hotel Experience & General Information
Check-in begins at 3 p.m. Please note: Upon check-in, we will authorize your card for incidentals at the rate of $100/night. Any incidentals not used will be released back to your card within 3–5 business days after departure.
Checkout is at noon.
While we can’t always guarantee an early check-in, we will do our best to try and accommodate. If unavailable, we can always hold your luggage and bags.
If you need a little extra time getting out, let us know. We will do our best to give you some more time and, if not, we can always hold onto your bags while you explore.
Of course. Just let the front desk know and we’ll provide a ticket for your bag.
You must be 21 or older and present a valid ID to check in.
Probably. At Bunkhouse we love a good reason to get together. Check out our Events page to explore what’s happening while you are in town.
Sure do. Explore the map here.
We have numerous dining options on the property, in addition to room service, including Summer on Music Lane which serves breakfast, lunch and dinner. We also have our seasonal outdoor/pool bar, Magdalena Bar, that serves great frozen drinks and food. We also have a vinyl bar on-site, Equipment Room, where you can get classic cocktails and small bites while listening to an incredible selection of music.
Make a reservation during your stay for Summer on Music Lane on Open Table or Equipment Room on Resy or by calling the venue. Magdalena Bar is first-come, first-served; no reservations required.
Parking, Travel & Transportation
We are located at 1101 Music Lane, Austin, TX 78704. If you are traveling south on South Congress Avenue, make a left on Academy Drive, then a left onto Music Lane.
We offer overnight valet with unlimited in-and-out privileges starting at $55 per night.
No.