We are located on the iconic Pacific Coast highway in Big Sur. Our address is 48123 Highway One, Big Sur, CA 93920.

Your stay includes meals, non-alcoholic beverages, a selection of curated resort activities, wellness programming, access to amenities such as pools, Japanese baths, and the fitness center, plus valet parking, daily snacks, minibar and excursion gear.

Ventana is a resort tailored to adults and is best suited for couples. To preserve the guest experience, each room can accommodate a maximum two individuals. This includes infants and children.

Check-in begins at 4:00 p.m., and check-out is at 11:00 a.m. We do our best to accommodate early arrivals; however, we cannot guarantee an early check-in

Yes, high-speed Wi-Fi is complimentary throughout the resort.

Included activities range from nature walks, foraging hikes, and wellness classes to gardening, beekeeping, falconry, and soapmaking. See the full schedule here: Ventana Experiences.

Our Programming Team can curate bespoke itineraries, from Big Sur tours to private guided hikes to classic car drives along Highway 1.

Both! Accommodations feature either breathtaking ocean vistas or serene forest and canyon views. 

Suites offer spacious layouts with features such as hot tubs or outdoor showers. Villas provide the utmost privacy with separate living spaces and premier views. 

Many rooms feature fireplaces while select suites include private hot tubs or outdoor showers.

Yes, you may share preferences at booking. While subject to availability, please note that view type determines the room category reserved.

Ventana is a scenic drive from all three airports—approximately 3 hours from San Francisco, 2 hours from San Jose, and 1 hour from Monterey.

Yes, valet and self-parking are complimentary for all resort guests.

Yes, electric vehicle charging stations are available onsite. Tesla Superchargers are also available on property.

The Sur House is our signature restaurant, complemented by the Glass House for intimate private dining. Seasonally, the SurStream offers outdoor dining amongst the redwoods. Guests may also enjoy poolside dining and in-room dining.

Dining is included in your stay. Alcoholic beverages and select premium items are available at an additional cost.

Yes. With advance notice, our culinary team would be delighted to tailor menus to your dietary needs. 

Yes, dinner reservations at The Sur House are recommended to ensure preferred dining times.

Spa Alila offers massages, facials, body treatments, and specialty rituals inspired by Big Sur’s natural elements. Explore our full menu: Spa Overview. 

Yes, we offer daily wellness programming which includes meditation, tai chi, foraging hikes, and more. See the full schedule: Ventana Experiences.

Yes, the Meadow Pool, Mountain Pool, and Japanese hot baths are open year-round.

Yes, we offer curated packages and experiences designed for life’s most meaningful celebrations. You can learn more about our offerings here: Romance & Weddings. 

Yes, unique venues such as the Glass House and Sur House terrace are available for intimate dining or gatherings. Contact us to learn more about private dining options: SJCAL.RFP@ventanabigsur.com.

Yes. We offer extraordinary venues for weddings, retreats, and events. Contact us to learn more: SJCAL.RFP@ventanabigsur.com.

Cancellations are accepted up to 14 days prior to arrival. 

Yes, dogs are warmly welcomed. A $150 fee per pet includes special amenities and services for a comfortable stay. 

We highly recommend experiencing the resort as a couple or as a solo traveler. The property is tailored to adults due to its terrain, remoteness, local wildlife, and other factors.

A limited number of passes are available for day guests. To reserve a spa treatment and resort access, call 831-667-4222 or email spaalila@ventanabigsur.com.