World of Hyatt


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Average rating based on 214 reviews



Trip Type


  • 5 stars

    "You Must Stay Here!"

    The Thompson Zihuatanejo is beautiful. We stayed 2 nights in a swim up room and 4 nights in an ocean view plunge pool. The rooms were large, clean, and beautiful. The hotel sits right on the beach. You can't go wrong staying at this hotel. Definitely the best hotel in Zihuatanejo. We will be back!


  • 5 stars

    "Very relaxing & beautiful"

    My partner and I recently stayed in a beach plunge pool suite for 4 nights. We had a fantastic stay and would highly recommend it - and will definitely stay again if we travel back to Zihuatanejo. It was off season, so the resort was very quiet and relaxing. The property's grounds are meticulously kept up - very beautiful! We constantly marveled at the gardens. The beach experience is incredible - loved the views, swimming, the beach chairs, the staff's assistance, etc. The beach is absolutely beautiful and very clean. The staff members were all wonderful as well - really appreciated all of them.


  • 5 stars

    "Perfect Escape from the big city"

    Just an hour flight from Mexico City, a little paradise, a wonderful hotel, professional people, beautiful location, great services, excellent food and drinks. Ideal for an escape for 3-4 days and refill the batteries.


  • 5 stars

    "Perfect Vacation"

    I love Thompson Zihuatanejo so much. This was my 2nd visit in 6 months. The service is nothing short of perfect. Juan, Rosie, Jose and Elle are so good at their respective jobs. I definitely recommend a massage from Rosie. Pure heaven. Juan and Jose will take care of you while you lounge on the beach. Actually, they will find you wherever you are to make sure you aren't hungry or in need of a cocktail. The outdoor rain shower in the rooms is fantastic!! The amenities in general are really great. But it's the employees that make this place perfect!! Can't wait to go back.


  • 5 stars

    "Zihua haven!"

    Thompson was a delight to stay at. The room was clean, comfortable, and well kept. We liked the swim up suite and the ease of access to the beach. Most of the trip was spent at a cabana on the beach drinking cocktails and listening to the waves. If you’re looking for a chill, relaxing place to recharge, this one fits the bill for sure. We will definitely come back for the area, but the the Thompson specifically due to the excellent service level of the staff. They were very attentive and helpful.


  • 5 stars

    "Wonderful experience"

    Thompson Zihuatanejo is a fabulous resort with superb staff. We enjoyed every aspect from our rooms, the pools, the beach, the food, drinks, workouts - you name it! Fabulous time and would highly consider returning in the future.


  • 5 stars

    "The Thompson was WONDERFUL"

    Five stars! Absolutely everything about our stay was wonderful! The staff were all friendly, attentive, and more than accommodating. We felt as if we had been transported to another world, and one of expert hospitality! Highly recommend to fellow travelers!


  • 5 stars

    "Beautiful Resort & memorable stay!"

    Loved our time spend at this amazing hotel. We upgraded to room with view of ocean,beach,pool and Hao restaurant. The large deck with private pool was great. Celebrated birthday there and received a little cake and serenade from Hao staff.Grounds are well maintained and the staff was friendly, especially at both restaurants and bars.The food and drinks are excellent and location was perfect.We hope to return with the rest of our family next time. king pool , beach and Hao restaurant.


  • 5 stars

    "Just fabulous"

    We absolutely loved our stay here. The staff is simply amazing. Cheers to Renee at the front desk, Juan and Eriberto at the beach and Stephanie at HOA. I wish I had gotten the name of the gentleman who helped us with our bags when we arrived and came to the room to get the bags as we were leaving-without us even having to ask. The hotel and beach are gorgeous. Food in the restaurants was fresh and delicious. We loved it here-every second of it-and cannot wait to return.

    Peggy M

  • 5 stars

    "One of the best beach hotels in Mexico"

    Thompson Zihuatanejo is a unique spot when compared to other premium beach hotels in Mexico. The privileged location at la Ropa Beach, the outstanding facilities, the marvelous rooms, and the great service are part of a perfect equation for pleasure and relaxing.