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World of Hyatt

parking & transportation


Valet Parking
from $15


Cancun International Airport (CUN)
(35 mi)
Thompson Austin Pet Friendly Sleeping Dog

pets are welcome

Thompson Playa del Carmen Main House is a pet-friendly hotel. Dogs cannot be left unattended in guest rooms and are not allowed in our restaurants or pool areas. Please contact our hotel for more details.

Pet Fees

$40 / NIGHT


Individual pet weight limit
48 Pounds

Maximum number of pets is 2.

Accessibility At Our Hotel

Valet Parking
Accessible Transportation with Advance Notice

Public Restrooms
Swimming Pool
Public Entrance
Fitness Center/Exercise Facilities
Business Center

Text Telephone TTY
Closed-caption or closed-captioning decoders for guest room televisions
Accessible guest rooms with mobility features have doorways with 32 in (0.81 m) of clear width

Fitness Center/Exercise Facilities
Meeting Room/Ballroom Area
Swimming Pool
Guest Rooms
Business Center
Registration Area