Refugia Chiloe Hotel & Spa

Style

Chilote champion

Setting

Off-the-radar Rilan Peninsula

Prepare to have your socks, sandals and sundries knocked off every which way by Refugia Chiloé Hotel & Spa, an architectural jaw-dropper on adventurous Chiloé Island. We love a hotel that has its own boat: Refugia Chiloé's Williche vessel is designed for inland-waters exploring; it even has its own fleet of sea kayaks, so guests can charter their own course. There’s plenty for landlubbers, too: minimalist, contemporary interiors that give wood and wool a starring role, a relaxed dining room where all meals are served, a soothing spa and expert resident guides who will organise your adventures.

Facilities

Rooms

24, including two suites.

Checkout

11am, but flexible, subject to availability. Earliest check-in, 3pm. Both are flexible, subject to availability.

More Details

Half-board stays include breakfast and dinner, drinks with dinner, spa use and an afternoon excursion; Full Experience stays add all meals, an open bar, daily excursions and airport transfers.

Also

If you quite fancy Refugia Chiloé, take a look at its Smith-approved Chilean siblings: Tierra Atacama and Tierra Patagonia...

Hotel Closed

Refugia Chiloé will be closed for the Chilean winter from 4 May to 2 October 2025.

Free Internet Access

Laundry

On-Site Restaurant

Spa

At the Hotel

Wooden boat to nip you to other islands (yes, really); gardens; alfresco fireplace; free WiFi throughout. In rooms: desk, hairdryer, bathrobe and slippers.

Our Favourite Rooms

Opt for number 12 on account of its double-whammy windows: one overlooking the bay and the hotel’s fields; one overlooking local wetlands.

Spa

The Uma Spa, perched on the second floor, has a sauna and steam room, massage room and a Jacuzzi with space for up to eight bottoms. Deckchairs are positioned by the windows, so you can soak up the Pullao-wetland views. We loved Uma’s Luxe bath treatment, featuring rose petals and goat’s milk (trust us on this one); you can also unwind with an ache-soothing hot-stone, reflexology or deep-tissue massage.

Packing Tips

Bring blister-proof hiking shoes, linen for hot days, cashmere for cool nights and a spicy cologne. Leave some space in your case to take home some traditional hand-spun wool, dyed naturally with plants and vegetables.

Also

The hotel has its own boat, the Williche, for navigating Chiloé’s inland waters.

Children

Welcome. The hotel’s activity programme is suitable for children; guides go out of their way to include them. Pullao and Rilan rooms can accommodate one child (under-17) on a rollaway bed for an additional cost.

Gallery

Food & Drink

Top Table

Grab window seats, so you can admire the local horses grazing while you eat.

Dress Code

Modern-day explorer.

Hotel Restaurant

Like the rest of the hotel, the restaurant is inspired by nature and the region: lamps that look like sea urchins; plenty of wood and stone; furniture built by local artisans; floor-to-ceiling windows that put the great outdoors centre stage. Similarly, the menu is rooted in Chiloé, sensibly maximising the island’s surf-and-turf bounty: try gnocchi made from Chilean potatoes or pulmay, a traditional meat-and-shellfish stew. Other local specialities to look out for include Caulin oysters, crabs from Quellón, milcao and chapalele (traditional pancakes) and apple cider. The region’s food is hearty and comforting – the perfect fodder for adventures.

Hotel Bar

There’s a small bar inside the hotel, but most guests prefer to take their drinks (try one of the signature sours) to the alfresco fireplace...

Last Orders

Dinner is served until around 10pm; breakfast is on offer between 8am and 10am.

Planes

Castro Mocopulli is the closest airport, 27 kilometres away (a half-hour drive). There’s also El Tepual Airport in Puerto Montt, a three-and-a-half-hour drive from the hotel, and Puerto Varas airport, a five-hour drive away. Transfers to and from Mocopulli airport are included when you book the all-inclusive rate for a minimum two-night stay and are also included to and from Puerto Montt when you book the all-inclusive rate for a minimum three-night stay. Otherwise, they're $140 a person to and from Mocopulli; $360 a person to and from Puerto Montt and $385 a person to and from Puerto Varas.

Automobiles

You definitely don’t need wheels, since hotel transfers are included in rates; if you still want to make your own way here, Castro is the closest town, half an hour away. The hotel has plenty of on-site parking space.

Worth Getting Out of Bed For

The hotel’s activities are geared around its incredible region: cultural excursions, boating, horseback riding, biking, hiking or just leisurely exploring are all options here. Group excursions are limited to eight people at a time, to ensure that guests get the most out of the hotel’s excellent guides. Don’t miss a trip in the Williche, the hotel’s boat, which will take you out on an adventure amid the archipelago’s canals and fjords. Take your sightseeing to new heights: the hotel can arrange flyovers of Pumalin National Park and Corcovado Volcano. Admire Chiloé’s distinctive architecture and colonial-era wooden churches in nearby Achao, Chonchi and Quinchao, declared World Heritage sites by Unesco. The building technique used for these churches was passed down by the Spanish Jesuits, during the conquest more than four-hundred years ago; you won’t see the palafitos (typical constructions on stilts above the water) or larch-shingled houses anywhere else.

Earn or Redeem Points with World of Hyatt

This Mr & Mrs Smith hotel participates in the World of Hyatt loyalty program. As a member, you can earn and redeem points and enjoy exclusive benefits for qualifying nights. .