One of our highest priorities for welcoming guests and colleagues back to Hyatt properties is doing it safely, with your wellbeing in mind.
Guided by our purpose of care and experience delivering world-class hospitality for more than 60 years, Hyatt's Global Care & Cleanliness Commitment builds on our existing rigorous safety and cleanliness protocols and includes:
Hyatt’s Global Care & Cleanliness Commitment is an important expression of our purpose to care for people so they can be their best—now and in the future. While we continue to evolve and enhance our safety and cleanliness protocols, here are some new measures you may see at Hyatt hotels worldwide:
Cleanliness and Safety, With You in Mind
Additional measures are being taken with a focus on your safety and peace of mind. Measures may include touch-free options, more frequent sanitization with hospital-grade disinfectants, and the use of electrostatic sprayers.
Distance Can't Stop Us From Caring
We remain committed to showing care for the wellbeing of our colleagues and guests in many ways, which may include revised capacity guidelines, face mask or covering requirements and appropriate personal protective equipment for colleagues, and more.
Connect With Us Your Way
We're bringing flexibility and peace of mind to your stay, with digital amenities* that can help put you in control of how you connect with us.
Safety and cleanliness procedures implemented at each hotel may be adjusted in consideration of local practices, government requirements and guidance, and the situation where the hotel is located.
*World of Hyatt app digital amenities are available at participating hotels.
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