Our top priority for welcoming guests and colleagues back to Hyatt properties is doing it safely, with your wellbeing in mind.
Guided by our purpose of care and experience delivering world-class hospitality for more than 60 years, Hyatt's Global Care & Cleanliness Commitment builds on our existing rigorous safety and cleanliness protocols and includes:
In the video below, learn more about how we’re committed to enhanced levels of cleanliness, as we reimagine the hotel experience.
Hyatt’s Global Care & Cleanliness Commitment is an important expression of our purpose to care for people so they can be their best—now and in the future. While we continue to evolve and enhance our safety and cleanliness protocols, here are some new measures you may see at Hyatt hotels worldwide:
Cleanliness and Safety, With You in Mind
Additional measures are being taken with a focus on your safety and peace of mind, such as touch-free options, more frequent sanitization with hospital-grade disinfectants, and exploring and testing the use of electrostatic sprayers.
Distance Can't Stop Us From Caring
Our social distancing measures help show care for the wellbeing of our colleagues and guests, as we revise capacity guidelines and require colleagues to wear face masks or coverings and appropriate personal protective equipment, and more.
Less Contact, More Care
New and enhanced digital amenities* in the World of Hyatt app can put you in control of how you connect with us—from check-in to dining and more, contactless care is just a tap away.
Safety and cleanliness procedures implemented at each hotel may be adjusted in consideration of local practices, government requirements and guidance, and the situation where the hotel is located. Learn more about our Global Cleanliness and Care Commitment:
*World of Hyatt app digital amenities are available at participating hotels.
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