The Best Rate Guaranteed

The Best Rate Guaranteed

Book with confidence on hyatt.com

If you find a better rate, we’ll match it—and give you the choice of an additional 20% off or 5,000 World of Hyatt Bonus Points.

You’ve come to the right place. When you book direct on hyatt.com, you know you’re getting the best rates at any Hyatt hotel or resort worldwide. We guarantee it. If you find on another site, a lower, publicly available, and immediately bookable room-only rate for the same stay, we’ll not only match it but we’ll give you an additional 20% off or 5,000 World of Hyatt Bonus Points.

Found a lower rate? 

      • To submit a claim in English:
        Complete our online claim form within 24 hours after booking on hyatt.com.
      • To submit a claim in a language other than English:
        Call Hyatt’s Global Contact Center at 1-877-247-3909 or 402-593-5445 or your local Hyatt reservation center after booking on hyatt.com. A hyatt.com representative will review your claim and respond with a status update within 24 hours. Please be aware that, while Hyatt’s Best Rate Guarantee may apply, the hotel’s cancellation policy will apply to your reservation booked on hyatt.com. Hyatt’s Best Rate Guarantee is subject to its complete terms and conditions below.

Frequently Asked Questions

Not a World of Hyatt member? Sign up now or as you book your stay to enjoy exclusive member benefits like this one.

Caring for Our Guests

Your safety and wellbeing remain our top priority—now more than ever. Learn more about our Global Care & Cleanliness Commitment, which focuses on the safety of guests and colleagues at Hyatt hotels worldwide. Check-in can also be a breeze for World of Hyatt members, with contactless digital check-in and Hyatt Mobile Entry* available through the World of Hyatt app.

Guided by our purpose of care, we have also adjusted our cancellation policies to allow for flexibility so you can make the best decision regarding your upcoming travel. Please see our policies here.

*Available at participating hotels.