Reviews

Location is good. Near to airport. Rooms are big and very good. Cleanliness- 5 *. Noise level- very low. Service- excellent. Amenities- good.

Well Appointed rooms and very attentive and service oriented staff, well laid out breakfast and evening high tea. Had a great time

Ambience, Breakfast, evening enterainment and snacks at 5 PM, and teh staff were excellent. Everything was Top-Class.

I would like to start my feedback with one simple word i.e “A world of understanding and care” which is often coined by Hyatt Hotels. As I felt during my stay, this word not only represents happiness but adds a more euphoric confluence of contentment & joy that permeates the human experience. In the world that often celebrates grand gestures and sweeping pronouncements, it is the small, quiet acts of goodness that can have the most lasting impact. Through my feedback, I am just trying my best to support couple of sincere, honest, good people who walks extra mile every day diligently & silently doing millions of small good things to build a strong bond with customer and to accomplish this goal, they already developed nuanced comprehension of customer’s needs & predilections, a deep sense of trust and a felicitous blend of empathy. Please allow me to call out names as I truly believe that they touched the highest level in their current role & responsibility with all professional skills. If my feedback matters, I strongly recommend them for the next level roles & responsibility which they deserve. Because of people like them, we will wish to visit the Hyatt Regency Jaipur Mansarovar again & again. Front Office and Operations Ms. Pooja Banerjee - Despite her demanding daily schedule, she graciously made time to meet us at the hotel. If the manager of Hyatt extends such thoughtful care and personal attention to a guest like me, it is hardly surprising that her team strives to uphold the same exemplary standards of hospitality. I also noticed that every team member refers to her with genuine respect, reflecting the trust, confidence, and freedom they enjoy under her leadership. With the prowess and vision of her leadership, she is capable enough to manage the entire team ensuring exceptional service while fostering a warm and welcoming atmosphere throughout the hotel. I remain profoundly grateful for her thoughtful support and gracious hospitality, which added an extra touch of happiness to my vacation and made it truly memorable. Mr. Naveen Negi and Mr. Arpit Saxena – I got in touch with them while planning my visit to Hyatt Regency Jaipur Mansarovar, and from the very outset, they remained consistently attentive and in touch with me. During our telephonic conversations, they assured me that all arrangements concerning transportation and Jaipur sightseeing would be taken care of seamlessly. They even thoughtfully prepared a short itinerary for my visit, making the planning remarkably convenient. I must say that words hardly suffice to express my sincere appreciation for the exceptional service, warmth and consideration they extended throughout my stay. Their impressive knowledge about Jaipur, coupled with genuine enthusiasm and an unwavering commitment to hospitality, proved invaluable in making our experience truly memorable. Their remarkable ability to anticipate our requirements, respond promptly to every query, and offer thoughtful recommendations reflected a commendable degree of professionalism and personal attention. What particularly stood out was their willingness to go beyond the ordinary and provide service that was not merely efficient but genuinely personalised to our preferences. Such dedication and attention to detail are rare and deserve special recognition. They certainly made our visit all the more delightful, leaving us with cherished memories and a lasting impression of their exemplary hospitality. Ms. Anjali Kaloni and Ms. Navya Chandra – What deserves even greater admiration is that, despite their demanding daily responsibilities, they graciously made time for a few informal conversations with me. Ms. Anjali warmly greeted me whenever we crossed paths, whether in the corridor or the lobby, and invariably enquired whether everything was meeting my expectations. Ms. Navya, on the other hand, took the time to share the brief history of the hotel, helping me appreciate the rich artistic heritage and distinctive character that find expression in every corner of Hyatt Regency Jaipur Mansarovar. These gestures, though seemingly small, leave a lasting impression. They speak volumes about their humility, approachability and genuine concern for the comfort of their guests. Indeed, when individuals in positions of responsibility demonstrate such warmth and personal involvement, it is little wonder that the same spirit of hospitality is reflected throughout the organisation. After all, true leadership is best demonstrated not by titles or authority, but by the values one practises and the example one sets for others. Food Department Mr. Praveen Singh, Ms. Janvi Gurwani, Mr. Shivam Upadhyay and Mr. Suneel - I am truly delighted to express my appreciation for the exceptional culinary experience we had at Hyatt. The sheer quality of the food, coupled with the kitchen team's commitment to culinary excellence, made our dining experience truly memorable. The team understood our preferences remarkably well, recommended exactly the right selection of dishes and turned our meal into a wonderful gourmet experience. What impressed me equally was their warm and amiable demeanour, complemented by an admirable degree of professionalism and expertise. I would particularly like to acknowledge Mr. Praveen and Ms. Janvi, whose managerial acumen and thoughtful approach played a significant role in making our experience so delightful. Their ability to understand guests' expectations and ensure everything is seamlessly taken care of deserves special appreciation. An extra note of appreciation for Mr. Shivam and Mr. Suneel, whose attentiveness, courtesy and remarkable understanding of hospitality were truly exemplary. Their proactive approach and meticulous attention to detail ensured that every aspect of our dining experience was handled with utmost care. From the impeccable service to the exquisite cuisine, everything reflected a genuine commitment to excellence. We arrived as guests, dined as honoured patrons, and departed as grateful admirers. If the true hallmark of excellence is the ability to create memories that outlast the occasion itself, then Hyatt Regency Jaipur Mansarovar has, quite unequivocally, succeeded. Some meals satisfy hunger; a fortunate few nourish the spirit. Our experience belonged emphatically to the latter category. My heartfelt felicitations to above said names and the entire team of Hyatt Regency Jaipur Mansarovar for making our visit truly memorable. Such dedication, humility, and professionalism are genuinely admirable, and they undoubtedly uphold the reputation and flag of Hyatt Regency Jaipur Mansarovar with great distinction.

Our stay was truly exceptional, and we would like to extend our heartfelt gratitude to the entire team for making our daughter’s first birthday celebration so special and memorable. From the moment we arrived, we experienced genuine warmth, gracious hospitality and an exceptional level of care. It was not just the quality of the property, but the thoughtful little gestures and personal attention that made this stay stand out. A very special mention and sincere thanks to Anjali, Asstt. Guest Relationship Manager, for her warmth, professionalism and thoughtful assistance throughout our stay. Her attention to detail and gracious manner truly reflected the finest standards of hospitality. Our heartfelt appreciation to Mukul from Housekeeping for taking such wonderful care of our room and ensuring that everything was comfortable and perfectly looked after. A particularly touching gesture was from the chef whose name, unfortunately, we could not note, who thoughtfully prepared khichdi for our little daughter. As parents, such a simple yet considerate gesture means more than words can express. It was a beautiful example of hospitality that goes beyond expectations. We would also like to express our sincere thanks to the entire serving team for their impeccable service, warmth and attentiveness throughout our meals. And a very special thank you to Tanvi from the F&B Service team. Her gracious nature, attentiveness and genuine care made our dining experience especially pleasant. She is certainly someone who deserves special appreciation. Our daughter’s first birthday was a very meaningful milestone for us, and your team played a wonderful part in making it a celebration we will always remember fondly. Thank you for making us feel not merely like guests, but genuinely cared for.

We had very high expectations before staying at Hyatt Regency Mansarover, but unfortunately, our experience was extremely disappointing. The reception service was particularly poor. We felt that the hotel gave much more attention and priority to wedding guests, while other guests seemed to be largely ignored. The overall hospitality and guest care were nowhere near what we expected from a hotel of this standard. What made the experience even more disappointing was that it was my birthday. We had requested a small birthday cake to be arranged during breakfast, but when we followed up the next morning, we were simply told that they had forgotten. There was no proper effort to make the occasion special. Housekeeping was another major concern. Our room was not cleaned on the first day, and it was only after we complained the following day that it was taken care of. This is unacceptable for a hotel that carries such a reputed name. The rooms themselves also fell short of our expectations. From the reception to housekeeping and overall service, several aspects of our stay were disappointing. We chose Hyatt Regency Mansarover with high expectations, hoping for a comfortable stay and warm hospitality. Unfortunately, the experience did not justify those expectations. A hotel of this reputation should provide consistent service and make every guest feel valued, not just those attending weddings. Overall, a very disappointing stay. We expected much better from Hyatt Regency and hope the management takes this feedback seriously and improves its service standards.

A Good Value-for-Money Stay with Scope for Improvement The property is conveniently located, approximately 15–20 minutes by car from Jaipur International Airport, depending on traffic. Overall, it offers good value for money, with good cleanliness standards maintained throughout the property. The breakfast spread is sumptuous, with a good variety of options. However, if you are staying for more than three days, the menu can start to feel repetitive, so a little more variety would be appreciated. For families travelling with children, especially those below 10 years of age, the property offers very limited activities to keep them engaged. Adding more kid-friendly activities or dedicated play areas would certainly enhance the family experience. The gym is spacious and well-equipped, which is a definite plus. However, given the number of guests using the facilities, adding more equipment, particularly treadmills and other exercise machines, would help reduce waiting times during busy hours. There are also a few areas that need attention. The in-room telephone was not functioning properly, even after a technician attempted to repair it. The room flooring was slightly squeaky, the bathroom ventilation did not work as expected, and the refrigerator was not cooling adequately. These are relatively small but important issues that can affect the overall comfort of the stay. Overall, the property offers a comfortable and value-for-money experience, with good cleanliness, a convenient location, and a satisfying breakfast. However, improvements in room maintenance, gym capacity, breakfast variety for longer stays, and activities for younger children would make the experience much better. With better attention to these details, the hotel could deliver an even more enjoyable stay for both families and other travellers.

It was a great experience. The property is peaceful, green with open spaces. They offered custom dishes at lunch, really appreciate it.

Hospitality was top notch.We got a royal treatment with rich culture and heritage.At the time of high tea Kids had activities which my daughters enjoyed a lot

Overall a great experience staying at this beautiful property. The architecture and interiors are amazing! From check-in to settling down to the evening high tea with a live local singing and dance performance, everything is great at Hyatt Recency Mansarovar, Jaipur. Their gym is 24x7 open and has all the necessary equipments for your workout needs. The spa is also good and very relaxing. The swimming pool is clean and big enough to have a good swim. Rooms are spacious and very comfortable. For the basic room category - they have King Room in the tower wing and Kind Deluxe / Superior Room in the Palace wing. The King Room in Tower wing is slightly cheaper. Before checking-in, I had a look at both the rooms to make an informed decision. In terms of the view, I expected the King Deluxe / Superior Room to have a better palace / courtyard view.. but since the construction and architecture is such that you won't simply enjoy the courtyard view in any of the King Deluxe / Superior Rooms (Note: this is my observation, it's really subjective from person to person). I found the King Room in the Tower Wing to be a better fit for me since the view I got was a city + pool view. Ample amount of sunlight was also there since my room was on the 4th floor. In terms of space, somehow I found the King Room in Tower Wing to be slightly more spacious. There are big screen Samsung smart TVs in the rooms.. but to my surprise they didn't have the Samsung remote to stream OTTs like Netflix, Amazon Prime etc. Luckily I was carrying my laptop and the TV had a HDMI Cable, so I could simply connect my laptop with the TV and stream content using the Hotel Wifi. This isn't a major thing for most of the people, but for some who are expecting to have a little chill time in their room watching their favourite content on certain OTT platforms, this info might be useful! The hotel breakfast overall is good, the only thing is that they could have more variety and a little attention towards the seasoning of their dishes (I found very few dishes to be bland - no salt, no pepper etc). But overall food experience is good. I would rate that 3/5 . The hotel staff, upon getting to know this feedback, was very supportive and appreciative. They said that they'll fix this issue right away. So I am pretty sure that they'll do it immediately. Having said that, my overall one-liner suggestion would be to just simply go for this property. You'll love it!

This is a very comfortable and beautiful place. The staff are extremely courteous and leave no stone unturned to keep you comfortable. The ambience is very beautiful, they have three dining spots, all serving good food. Live music, traditional classical instruments are a real trat. Santoor, flute, tabla, night buffet with live music, Spa, outdoor pool they are all exceptionally good. Hotel also provides free access to Steam bath. The spaces are huge, clean and welcoming. The welcome at the hotel is really grand with tying saafa and scarfs for the guests. My infant baby was very comfortable and all his needs were met easily. My elder daughter, 8 yrs ols enjoyed the high tea session activities like block painting, bangle making, pottery, watching folk dance, etc. This hotel provides a perfect Staycation for the family. They also accept Hyatt Dining Club membership coupons. This provided an additional saving for me. It was a highly memorable trip.

The best place to stay! We had the best experience. Can’t wait to go back again. The staff at the restaurant are amazing. I would without thinking go back here.

Half hour away from Bapu Bazaar, but it was good for us. We stayed at Hyatt Regency Jaipur Mansarovar in late September with two families, 4 adults and 2 children under 10, across 3 rooms. Overall, we had a good stay, although there were a few things that could have been better. We reached shortly after 2 pm, but none of the rooms were ready, which was quite unusual for us. We finally received our last room key around 4:30-5 pm, which was a longer wait than expected, especially while travelling with children. A day before our arrival, I had seen an upgrade option available on the Hyatt app. While we were on the road, I called the front desk to ask about it, but was told it wasn’t available. The other thing we noticed throughout the property was that quite a few staff members seemed tired and not particularly interested in engaging with guests. This wasn’t limited to the restaurant and was noticeable more generally during our stay. On the positive side, Nirbhay was excellent and really helped make our stay better. We had an issue during lunch on the first day, and although he wasn’t there at the time, we met him later that evening and he handled everything very well. Akash, the duty manager at the restaurant, was also very good. We discussed the earlier issue with him that evening, he listened to the feedback and took it well, and everything was sorted afterwards. Food was generally good. The only dish we didn’t enjoy was the jeera aloo, which was basically boiled potatoes with jeera on top. We asked if it could be made a little crispier, but the chef’s response wasn’t great. They took the plate back and brought it again, but it was still quite similar. By then we had almost finished eating anyway. We mentioned it to Akash afterwards and he took the feedback positively. One small thing at the bar was the peanuts. They were quite soggy and tasted a little strange, as though they had picked up moisture. Possibly they had been left open for a while, especially during the monsoon, but worth checking. Despite these points, we had a good family stay overall. Nirbhay and Akash in particular stood out for their service and attitude. With a little more attention to guest service and engagement across the property, the overall experience could be considerably better.

A neat and clean property with excellent customer service and very good food though occupancy being more than full it was a little chaotic as well.

This hotel is an absolute gem, beautifully marrying its historic, old-world charm with contemporary elegance. Despite the property being at full occupancy, the execution was seamless, and the entire estate remains impeccably well-maintained and pristine. What truly elevates the experience here is the exceptional staff. Their warmth and professionalism are unmatched. A special commendation must go to the culinary team—both the breakfast and dinner spreads were spectacular, offering an exquisite dining experience. In particular, the pastry chef is a true artist whose creations were nothing short of extraordinary. Highly recommended for an unforgettable stay!

Excellent hotel, very comfortable room for a family with 2 kids. We all loved staying at Hyatt Regency. Fpod nreafast high tea were all great. Hitel Decor was like a place

An Exceptional Stay at Hyatt Regency Jaipur Our stay at Hyatt Regency Jaipur was absolutely excellent from start to finish. The property beautifully blends the charm and culture of a traditional Rajasthani Haveli with modern luxury and comfort. One of the highlights was the range of daily activities, including turban making, pottery, and bangle making, which made the stay feel genuinely connected to the local culture. The evening tea and snacks were also a wonderful touch. The breakfast buffet was outstanding, with a great variety and quality of food. The restaurant and bar were amazing, and the food throughout our stay was excellent. What really stood out was the top-notch customer service. The staff were welcoming, attentive, and made us feel very well taken care of. Overall, Hyatt Regency Jaipur offers a wonderful combination of Rajasthani culture, traditional architecture, modern comfort, excellent food, and exceptional hospitality. We thoroughly enjoyed our stay and would happily return.

The hotel rooms are very comfortable and well maintained. The quality of food is good. The only problematic areas were In-room dining and house keeping assistance response time was too high.

Overall expeience was very good, Room,atmosphere,cleanliness were good. But as per the my booking range, i shoud get bath tube as well. I am getting such options from other hotels in jaipur.

The experience was not upto the standards of a 5 star hotel. Even more, the disappointing part was the hospitality and the options available in terms of food and play around for kids.