FAQs

Check-in time: 3pm, Check-out time: 11am, Early check-ins and late check-outs are based on hotel availability.

No, there is a $11 charge per person per day. Discoverists, Explorists, and Globalists receive daily complimentary breakfast for up to 4 people per room.

There are grab and go salads in our Gallery Market. There are over 25 food options within walking distance of hotel. 

Hotel is nonsmoking, and this includes cigarettes, marijuana, and vaping. Any smoking occurrences within hotel will result in a $250 smoking fee.

Yes, there is $25 a day incidental hold on your card on top of total room and tax.

We are the only hotel nestled within Crocker Park Shopping District 

Yes, will secure all guest luggage in a secured location.

Yes, please ensure all packages and mail are addressed in name of guest.

High floor room guarantees a room on hotels top two floors 

There are no scenic views located on property 

Yes

Available upon request. 

Yes, express housekeeping is offered daily and every 4th day of stay a full linen change. Housekeeping services can be customized to guest likings.

Yes, everyone is equipped with a mini fridge. 

No.

Cleveland Hopkins International Airport

No, what are the recommended local transportation options - Rideshare, taxi, and/or public transportation. 

Yes, located at the heart of Crocker Park Shopping Center. 

Yes, we offer complimentary parking in the parking garage adjacent to the hotel. Make sure to check in at the front desk to receive a parking pass for the garage before entering the parking garage.

No, the parking garage is adjacent to the hotel and a quick walk from the front entrance.

No.

Yes.

Open daily from 6am – 10pm. 

Open 24 hours a day.

Yes, all guest rooms are equipped with Google Chromecast for all your streaming apps.

Yes, subject to availability. 

Yes.

Yes, for 1–6 nights: $100 and 7–30 nights: $200. 

Maximum of 2 pets.

Yes, a wheelchair can be provided upon request.

Please refer to your original confirmation email.