Policies

• Bike rentals with self-guided tour and map of popular sights in San Francisco (based on availability).
• Premium high-speed Wi-Fi for multiple devices.
• Local and 1-800 phone calls.
• Usage of Business Center (printing and copy resources).
• Bottled water, refreshed daily.
• Mail/package holding and delivery (in-house), up to 5 pounds.
• 15% restaurant discount at various local Hyatt properties.
• Retail discount/loyalty card to retailers in Pier 39 (present card at time of purchase for discounts).
• Special San Francisco keepsake magnet upon departure.
• 20% discount on Big Bus sightseeing deluxe bus tickets (purchase tickets through Front Desk—up to four per room).
• $2.50 off aquarium tickets (purchase tickets through front desk—up to four per room).
• $2 off Exploratorium tickets (purchase tickets through Front Desk —up to four per room).
• Rollaway bed rental (oversized king or double rooms/one per stay), first come, first served basis; availability based on room type.
• $10 discount on Spin Scooter (download SPIN app to receive discount).
• $8 off Madame Tussauds tickets (purchase tickets through Front Desk—up to four per room).

Future Changes: Bookings on and beyond September 15, 2023 - A daily destination fee of $35.00 plus tax (subject to change) is applied to each room of your stay in order to provide the following services and amenities, which enhance the guest experience. Please contact the hotel directly for more information.

• Bike Rentals with self-guided tour and map of popular sights in SF (based on availability) 
• Premium hi-speed Wi-Fi for multiple devices
• Local and 1-800 phone calls
• Usage of Business Center (printing and copy resources)
• Sustainable Water Program- Each reservations will received two reusable water bottles to be used at our water dispensing locations on each floor
• Mail/package holding & delivery (in-house), up to 5 pounds
• 15% restaurant discount at various local Hyatt properties
• Retail Discount/Loyalty card to retailers in Pier 39 (present card at time of purchase for discounts)
• Special SF keepsake magnet upon departure
• 20% discount on Big Bus sightseeing Deluxe bus tickets (purchase tickets through Front Desk - up to 4 per room) 
• $2.50 off Aquarium tickets (purchase tickets through front desk - up to 4 per room)
• $2 off Exploratorium tickets (purchase tickets through Front Desk - up to 4 per room)
• Rollaway Bed Rental (oversized king or double rooms/1 per stay) first come first serve basis, availability based on room type
• $10 discount on Spin Scooter (download SPIN app to receive discount)
• 10% Discount to Napa Valley Wine Tour Train
• Game Room- Table and Arcade games available
• Board games / dice / playing card games avialble at front desk
• $10 F&B welcome amenity credit
• Pool Toys/Floats