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excellent service. the staff was courteous and ready to help. The downtown area is a bit depressing but there are some good restaurants around including the one from the hotel. very comfortable bed....

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Looks cheap. Flooring is weird. Ceiling is pathetic. The rooms has cigarette smell everywhere. Even the AC doesn't work. Bathrooms are outdated. It's is overpriced for the quality they offered. Bad experience 

Looks cheap

Hotel had very modern, cool vibe with attractive lobby/restaurant/bar area and clean polished concrete floors in room. Location was perfect, near MAX light rail and streetcar stops and Pearl District. 

Cool, clean hotel in great location

I recently stayed 7 nights to move my son into an apartment for college. The hotel was in a safe,  convenient location where you could walk to everything. I loved the vibe. The only downside was the food situation in the hotel. Selection was very limited, with limited hours.

Great location, food lacking

We loved our stay at Hyatt Centric. It’s so conveniently located downtown and very comfortable! The valet took good care of our vehicle too.
Couple of tips: Corner rooms offer a lovely view and lots of light. And bring slippers or cozy socks!

Already planning next visit!

Conveniently located to many restaurants in walking distance from the hotel.  Modern. Clean. Friendly.  A wonderful place for people of all ages.  There is a coffee/cafe on site.  Parking is not in the building, but there is a secure parking garage just around the corner.  

A great place to stay!

Clean, comfortable room. Super friendly staff. Delicious food from the in-house restaurant (no room service, fyi, but you can order it, pick it up, and take it to your room). I would definitely stay here again! 

Escaped the heat in comfort

Nice new clean hotel with a really great restaurant. Excellent staff no complaints. The pillows were heavenly…Parking was a bit pricey I thought but others said it was average for Portland Hotels. I loved the concrete floors!

Hotel in Portland .

Man... I'd give this hotel a 5 star it were in another location. I know its not the hotel's fault but it doesn't feel like a safe area. I would not walk around during the evening nor would I in the day time if not needed. Drug addicts and homeless of taken over downtown portland (at least the are of this hotel). Everything else in this hotel was amazing. The gal at the bar/restaurant was simply amazing, the front desk staff amazing, rooms and bathroom are modern and cool. I did have a crapy view of just the roof if I look down and there was not a good coffee option for early morning risers. I'm not a fan of lobby coffee.Drinks and food were great. If you do ask me, this place is way too expensive for me to not be able to go and enjoy myself if walking.  Pricing should be adjusted to the terrible area. 

Pick this hotel and staff up and move it somewhere else

Facility, staff, service, everything was great, thank you all the hotel staff! Lots of options of nice and various restaurants within walking distance. I just wish not too many homeless people around in the neighborhood.

Excellent quality!

If you're looking for a comfortable place to stay in the middle of Downtown Portland, I highly recommend looking no further than Hyatt Centric. Comfortable modern rooms with excellent customer service!

Great place to stay in Downtown Portland!

Excellent location away from homeless and criminal element by the waterfront. It's hard to find a hotel in downtown Portland that feels safe, new and great customer service. This hotel hits the mark on all of those items. Kudos to the bartender, Annie, for being especially friendly. 

We have always stayed at a Bonvoy property in downtown Portland, but Hyatt has definitely won was our go-to spot. 

Excellent, safe location in downtown Portland

A great hotel - very clean and welcoming. The downtown area of Portland is difficult as there are so many homeless people (and a lot of drugs), but the hotel itself is pretty much in the Pearl District - which has lots of independent shops, breweries, and Powell Bookshop. The hotel has a great gym and the staff were excellent. They couldn't be more helpful - excellent recommendations for coffee shops, restaurants, and bars. Housekeeping brilliant.

Excellent staff!

The hotel was not even close to what had been advertised in the website. 
Bad Location, Poor room quality and design, no good breakfast, contrary to the expectation we got from the website. 
Completely different from other Hyatt hotel we have been staying 

Bad experience

Concrete floor/ceiling/walls very unappealing, it's like sleeping in a parking garage. Shower pressure was horrible, expensive valet parking. Doesn't have a smart TV, must Chromecast to have any services. Staff was very friendly and helpful.

Cheap Hotel

Me and my kids went here for June summer week getaway.  Great location, near freeways, near local attractions and right in downtown. Hotel is very chic and stylist.  Staffs can be attentive and quick on their feet.  The room is great, clean and big.  We got a one bedroom suite.  The restaurant got varies breakfast selections to choose from and very friendly staffs.  The only thing that I was surprised was that tip 20% is included in all the bills, they did informed.  It also can be loud at night time if your room is facing the street.  There is a club/bar right across the street but mainly in the weekend. 

Great location

Incrdible location, great, modern hotel with great amenities and a SupaStar lady named Nina who will impress you with her service.  
What more can I stay, I come to Portland at least once a month, this time i'm here for 6-8 weeks in a row.  Great breakfast w/a nice variety.  Wine/Happy Hour at 5 daily, more Cabs, less Pinot's (my preference).  And Location, Location, Location.  I recommend to my colleagues, I have held meetings their.  Check it out

The go to spot in Portland

This was our first trip to Portland.  The location of the hotel is perfect and was easy walking distance or a short Lyft/Uber ride to most points of interest.
The beds were very comfortable and the room was clean and in good condition.
The staff, especially the front desk, were very friendly and helpful.  We were always greeted with a smile and made to feel welcomed.
Great location and AMAZING staff!!!

1st trip to Portland

Staff was poorly trained or not trained at all. Issues arising at the location were all blamed, by the staff, by employees being new but then blamed on the guest. Check in process was not good, valet service was horrible, and check out process was not good either. Worst experience I have had at all of the Hyatt's I have stayed at. 

Poorly trained staff

The hotel was great.  Cool room and shower.  No frills, but great decor.  Safe area with a nice restaurant and other options close by.  Close to Providence Park for professional soccer matches and Powell Books.

Great price, close to TriMet

Nice hotel centrally located. The staff is great! Restaurant and bar nice addition. Would recommend. Be careful of rooms facing the street where Fortune nightclub is. When it lets out around 2AM, on Saturday the noise was so bad it woke me up. 

Great location!

This is a typical downtown hotel with a small but very nice room. The bed was incredibly comfortable, as you would expect from a Hyatt. The shower in our room felt very upper end. There were nice small touches like a floor light that came on when you got out of bed. The hotel has a workout room which was nicely equipped. And the location is great. Pub trans is within a few steps of the door, Powell's books is right down the street, you're right near the Pearl District where there are great restaurants and shops. We were able to take the Max from the airport, used the Portland Streetcar and buses to get around, so we didn't need to rent a car. (Buy a HOP card and you can save money and time). The staff at Hyatt Centric is friendly and welcoming. One night we came down and they were having a "wine tasting" which essentially was a free happy hour. The restaurant also has a happy hour menu. Breakfast is not included but the restaurant is good and you'll find a variety of restaurants within walking distance.  The staff kindly recommended a great ramen place down the street for lunch. It was fab. We'll stay here again next time we're in Portland.

Great location, comfy bed

I initially chose this hotel because it was the cheapest option while I was visiting for a conference. However, the amenities and room quality were the best I have had in a hotel in a long time. The location was perfect, it had one of the best hotel gyms I've seen, and even the small things like motion sensor lighting, responsive no-touch keycard, and the waterfall shower head made me feel like I got a good deal. 

One of the best hotel experiences I have had in a long time- good amenities, location, and price

The hotel is super hip, super clean and with a great vibe.  Although the restaurant/cafe looked super nice, there was a good amount of restaurants and cafes just walking distance from the hotel. It was an easy 15min average uber ride to get to places.  Hotel staff were all very friendly and hospitable.

Hip and Fun Stay

I was only 3 nights stay and could recommend this hotel, the breakfast was included in the tariff and it was very good flavor and enough for me!  The service in Reception was very good, very kind personnel attending.  I can say that it is excellent hotel to stay if you are visiting Portland!

Good service and Food!

Fantastic weekend staying in Hyatt Centric Downtown Portland - convenient location to many restaurants and attractions. Easy to get a ride share right outside property. Walkable to major attractions in downtown as well. Clean and well appointed rooms. Quiet and super comfortable beds. Beautiful and spacious bathroom. I loved the underneath the bed motion-sensing lighting for when you needed just a bit of light at night or early morning.

Great location in a modern, urban vibe hotel in Portland downtown

Staff was friendly+attentive and the rooms were clean and really modern. The location is great and a 5 mins walk to Powell’s, Target and a ton of other great restaurants nearby. Loved everything about this Hyatt and would highly recommend. I come to Portland several times a year and won’t stay anywhere else from now on.

Best Hyatt I’ve stayed in

Great location, great clean hotel
On our last morning we got leave our room at 06:20 am because of fire alarm. Waited in the lobby around 2 hours. Turned out it was false due to system fault.
We got to leave at 11:00 am because our flight anyway but it was bizarre that the housekeeping lady was at our door at exact 11:00 asking whether we were checking out or not. 

Everything was great till 06:20 am fire alarm

First time ar Hyatt Centric in Portland, clean, new, well staffed, only issue is cleanliness of downtown area. Didn’t feel overly safe out walking in evening. Valet parking is expensive but convenient. 

Great Stay in Portland

I loved the hotel, staff, food. Fantastic location, walking distance to many shops, restaurants and attractions. Accommodating and friendly staff. My room was super clean and comfortable. Loved the design!

Wonderful Hotel

Our family of four stayed a total of 4 nights and hotel staff was really helpful. Housekeeping came in regularly to freshen up our beds and replenish bathroom items. Valet parking is pretty costly, but the cheaper options around the hotel are a no-go (cars were broken into, smashed windows, etc at the nearby long-term lots we tried). If most of your activities are in the vicinity, ditch the rental car as most places can be reached by foot or by Portland's robust transit system. We returned our rental car after the first day and did this, the max red line even takes you right to PDX's doors. This hotel also offers luggage storage at no extra cost (just remember to tip), so if you have an early arrival or a late departure, you can leave your luggage and explore. All in all, I would definitely stay here again and would recommend. Oh, and maybe pack some light slippers as rooms have concrete floors and they can be cold. 

Excellent Accommodations, Limited Parking Options

What a unique hotel! The first thing we noticed was the exposed concrete ceilings and eclectic decor. Not a boring room for sure! The shower was amazing, a large fixed head and a small mobile head on a hose that could both be on at the same time. Definitely a plus. 

If you need a microwave in your room, request one. 

The staff were amazing, so incredibly helpful and friendly, I felt safe and welcomed. 

Modern, eclectic, Helpful staff

If I am ever back in Portland, I will stay here again. Unlike any hotel room I've ever been in. Everyone was nice, room was impeccable, and I enjoyed being right in the middle of the sites and sounds of the city. Easy access to everything. You should stay here.

First time at Hyatt Centric

The place is clean, comfortable, and located in the center of everything - easy to get anywhere. Food is expensive but tasty. I had a quiet room with a very comfortable bed. The rooms are modern and I liked how they looked. Lots of attention to detail made it more appealing. Generally the staff were helpful too. 

Great location and accommodations

Our family of 3 (one teenager) stayed here as part of our Oregon vacation. The property is updated and well cared for, and the staff were extremely helpful and pleasant.  The location was great for both walking as well as driving to various areas.   We were very pleased with the food and especially the coffee in the restaurant!  I RARELY like the coffee in a hotel, so this was really a treat.  There is a good variety on the menu and it was priced competitively with the restaurants in the area.  We would definitely stay here again.  

Great location and great service!

There were left over food in the fridge and used napkins in the ice bin when we first arrived to the room. It was disgusting and it showed that they never really cleaned the room other than change the bedsheets and replace towels…

Unsanitary room

"Keep Portland Weird" is one of my favorite quotes about this eclectic and vibrant city. The new Hyatt Centric brings the whimsy of the city from the outdoors inside your hotel experience. In addition to the urban chic of polished concrete floors and sparce-yet-warm room furnishings, the staff was the real shining star of this Hyatt property. The valet staff were efficient and welcoming, greeting guests every time they entered the main lobby doors. Bar and restaurant staff were also welcoming and had great suggestions for food in the hotel and in the surrounding area. Housekeeping staff were attentive and willing to lend an extra hand (they were happy to dispose of a broken piece of luggage for us). Finally, the front desk staff and management went out of their way to accommodate guest requests, complaints, and they were also gracious enough to accept compliments. Are you looking for people that make you feel welcome while you're away from home? Do you want a little urban fun in your next Portland stay? Then the new Hyatt Centric may be the best decision for you!

Put the fun of Portland into your hotel room

If I go to Portland again, I will stay here. Very clean, quiet, and comfortable hotel. 
Closed to Target, Muji, and some decent restaurants in a walking distance.   I requested some hygiene stuff and they put them in the bathroom before I arrive.  24 hours front desk. 

very clean. Staff were very kind and friendly

Probably one of the worst Hyatt hotels there are. We decided to visit Portland after a few years of absence and was looking forward to a nice relaxing stay. However, staff there are cold and looked like they would rather be anywhere else than there. We asked for a preferred room as part of our status, but was met with a room that had no view, was right by the elevator even though we requested for a quiet room, and had a queen bed versus a king. When asked if the room was perhaps given in error, they said “well what do you want us to do about it?” The walls of the room were also extremely thin - you could hear the people next door talking and watching TV! The bass and sound basically vibrates across to your room and it was awful. Never had I ever had a Hyatt room that was this uncomfortable to stay in. Water pressure was very low, and the bathroom area looked like a motel - certainly not up to the standard of a 4-star hotel. Location is central to everything so that was nice. There’s only valet parking and that will cost you $47 USD, but the staff at the valet were very nice. Overall, would never stay at this hotel again. I can’t stress enough how unpleasant this stay was - we don’t even care about the staff, maybe they had a bad day or whatever, but for the rooms to be worse than what I would see in a 3-star hotel is quite appalling.

Would not recommend

Awesome staff, services and property. I was been to Portland, many times for the business trips and earlier I used to stay at other hotels which were kind of 1-3 min walk from my office. This time I booked this hotel which was about 12 min walk from my office, but the hotel services, treatment from hotel Staff, cleanliness of room(especially bed) & help by the staff (even during late hours), was much more than my expectations. Though this property is 12 min walk from my office, I will be surely staying at this property during my next visits.

Awesome stay

Pleasantly surprised with the style, cleanliness, and customer service of the Hyatt Centric. From checking in to breakfast service before departure; everything was outstanding. The food was also amazing. Thanks Centric staff, I'll be back!

Better than expected!

I looked at most of the downtown hotels trying to find a decent price, in close proximity to the Crystal Ballroom, and had good aesthetics. Many of the 4-star hotels downtown Portland have an “older” feel and decor. I loved that this hotel met all of my needs while also having a modern/fun look. The staff was great, the room was nice and clean, and the hotel had a great vibe. The only thing that would make it better is for the bar downstairs to stay open later. It closed at 10 or 11pm.

Excellent option for staying downtown

Clean, new, modern, comfortable, at a great location; staff was excellent under difficult conditions (very heavy snow storm with ice covered roads making everything more difficult).  Would have been nice to get the room cleaned but hotel was very short staffed.  Breakfast was minimal, but they had very limited staff and no deliveries.  Overall very nice.  I would stay again for sure. 

Very nice hotel

I was stranded in Portland for 3 days due to the snowstorm.  I stayed at the Hyatt Centric on my 2nd night.  The staff was very nice and  helpful.  My room was was ready early which I appreciated. The restaurant staff was extremely friendly!

Stranded in Portland

Always love my stay at Hyatt Centric DT. Since it is a new-ish property, rooms are modern and well kept. Rooms are always spotless. Beds are comfy. Staff is super pleasant as well as valet. I’m glad they opened this destination downtown 

Modern and clean hotel in DT Portland

Staff EXCELLENT from check in, housekeeping, maintenance and Restaurant. Nice to have a restaurant on property. Great food. Rooms very clean and up to date. We had to call for an issue with bathroom and problem was resolved immediately! 

Great Hotel & Restaurant

Carpet by old. Flooring around the room was old too. Celing not pleasant to see. Glass cups should be provided. Laundry bags not in room. 
Good things- bed was nice! Bathroom was nice also overall! Would expect a little more for the price

Could be better for a Hyatt

So much to love about this wonderful newer hotel. FANTASTIC rooms with modern design, great layout, unique furniture, great views, comfortable and very hot showers. Staff were incredibly friendly and helpful. And there's a great restaurant in the lobby to boot!  The decor was so urban and unique - vibrant and fun. We loved our stay in the heart of Portland (near tons of great restaurants) and definitely plan to be back.

Don't miss this great hotel!

Overall, we enjoyed our stay at this location. Very clean and modern hotel downtown Portland. Not sure it would be my # 1 choice when traveling with my kids but definitely would return with my wife or adult friends.

Clean / modern downtown Hotel

Front desk receptionist was cold and unhelpful. Valet couldnt park my Chevy 1500 and had to park at another garage where it three windows were broken out and broke into. All the staff could say was it wasnt the first time and they were not liable.

Crime ridden area.

Bare, freezing cold cement floors in my room; poor breakfast; there wasn't even a desk to work at in the room so that I had to work hunched over a low coffee table and got backache after every ten minutes. The bed was excellent, however.

Building site

Front Desk staff was great.  They were able to check us in early.  Somehow our reservation did not reflect the 2 beds that I requested and they were able to correct that immediately from a king bed to 2 Queens.  Lastly, we needed to revise our stay dates and they helped us with that too.

Great Stay

I waited 1 hour for picking up my car. I contacted with both front desks of valet parking and hotel for helping several times. They always said that they are working on it. BUT actually, they didn't do anything and help me to pick up my car. My car key was stayed in their drawer. It is a very bad experience in Hyatt Portland. It does not meet Hyatt's high-quality service, I do not recommend this hotel.

Very bad experience on Hyatt Centric Downtown Portland

The location is great. It is very close to all attractions of the city. The staff is very friendly and helpful. Room and bathroom were clean and good size. Breakfast at the restaurant (it was not included in room price) was good.

Good Portland Hotel

Wonderful experience and great place to stay!  Rooms clean and comfortable.  Staff friendly and helpful, and the lobby had good vibes.  Best hotel hairdryer of all time!  I travel frequently and am particular with the hotels I stay at. This meets all the marks and I highly recommend. I will be back!  Only callout is that it took a long time to get our car out of valet Saturday morning.  One person working and the lot is several blocks away.  We were not in a rush so it worked out.  More coverage on the morning shift is suggested.  The hotel could also provide a list of nearby self-park garages.

Hyatt Centric Portland

It's a nice location downtown, close to everything. Nice modern style rooms. I did not experience the breakfast or bar, but it has decent hours and space. I will definitely try next time. Overall a nice hotel to stay in, check in was quick and easy

Short Stay

The hotel and lobby area were clean and bright, staff very friendly and accommodating. Everything in the room seemed to be updated and fresh. I appreciated the motion detector lights at night that were at the bottom of the bed. They lit up the floor to show a clear path, without brightening the whole room.

Nice place to stay downtown

Valet removed items from vehicle without informing me, Hyatt made me pay for sending back to me. Poor check in experience, seems no upkeep or improvements have been made in last 2 years. Personnel poorly trained and unsympathetic to guest needs

From great to Stay Away

Great place, very retro. Awesome staff with a cool vibe and great coffee and breakfast. Located in a nice area and close to downtown. Folks at the desk were helpful with places to check out and eat. Parking was a bit if an issue but overall this was good value.

Great modern design vibe, clean, practical, efficient. I enjoyed my stay and would likely choose this hotel if I was to return to Portland again. 

I’d recommend it as an easy and convenient choice for any travelers. 

Clean, beautiful, efficient

I absolutely loved staying here. The room was super nice and really clean. The location was perfect to visit around Portland. We used the valet service and the staff where just so nice and helpful. The valet service really made our stay easy not having to worry about finding parking or safety of my car. Really recommend Hyatt centric Portland. 

The best place to stay in Portland

Lovely, modern hotel. Front desk staff were very friendly and helpful. Our room was great, except for the sliding door to the bathroom- those suck. Excellent location close to good restaurants, the max and streetcar, and more. 

The bathroom was not clean when I walked in, the toilet was clogged and wouldn’t flush. Since I was only there for a night and barely used the bathroom, I didn’t care to inform anyone until I was about to check out. Nevertheless, this was a disappointing experience. The toilet paper holder was broken as well, and the check in process was not seamless.

Disappointing Experience

The avocado toast was one of the best one that I ever tried. 
It's a must try item. 
And other conditions were great. But, the size of the hotel was kind of small. 
If you bring kids, you might have to book 2 rooms. 
One more thing, there is a club and on Friday and Saturday it's super noisy! 

You should try the breakfast!

This is a modern hotel in a great location. Close to the city center with coffee shops and bars all around. We had a great view of the city. The best parts of the Pearl District and Waterfront park are all within a decent walking distance. Some parts of Portland can be sketchy, but, I did not feel like this part was at all.

Cool hotel in a great location

Everything was as expected of a Hyatt Centric, in additional to the Hyatt staples of great customer service, available staff, cleanliness and quality of the rooms. The Portland Hyatt Centric is conveniently located- our walking tour meeting point was 6 minutes away by foot. You can walk to the Saturday market by the water, the original VooDoo donuts shop, goddess Portlandia, and then several great restaurants. Club/bar Fortune right across the street has great food options until 2:00 AM. There were many other restaurants options within walking distance (literally a 3 minute walk) such as Toki, Tanaka's, and Ryoma's. Whatever you're into really but those stood out to me. Ubers/Lyfts are very affordable if you want to visit someplace farther such as the Portland Rose Garden, Cathedral park, etc. 

Trendy, convenient location, helpful (available) staff

This is a modern style hotel, with the lights turning on automatically as you move, IKEA-like closets, etc. It was comfortable. Service was as good as expected. Breakfast was below average, with breakfast sandwiches that were a bit plastic and greasy. The real issue I have here is the $47 valet parking. The alternative was to find street parking in a very busy part of town. I checked in late and paid the parking, but I won't be staying here again.

Hotel is fine, if you don't have a car

While most things were great, our room wasn't ready at check-in time even with a request to check in early. Service was friendly, the room was clean and very attractive.  The cement floors did make sounds louder than we would have liked, and during the night some of the automatic lights were going on and off.  

Charming boutique like hotel

I stayed at the Hyatt Centric for a conference I was in town for, and I would highly recommend it. It's clean, well-run, and the staff are attentive. I also really appreciated having a full fitness center. Hotels don't always have enough equipment, but the Hyatt had more than enough, and I could easily modify the workouts from my CrossFit gym back home and do them there. Thanks for a great experience!

Great Hotel

Hyatt should be ashamed of this property. Stay ANYWHERE else should you wish to be treated with kindness and respect. Absolutely HORRIBLE experience due entirely to desk staff; absolutely no willingness to provide even the slightest customer service . Shameful.

Absolutely horrible experience here. Stay ANYWHERE else if you’d like to e treated with kindness and respect.

Had a chance to stay here this past weekend. Staff was absolutely incredible and willing to help where they could with whatever issues I had. They were extremely pleasant to talk to and kept a cleanly space for all guests to come into. I’d highly recommend them. Showers were great too. Keep the soaps! People thought I was wearing cologne. 

Incredible downtown spot.

Wow! What an awesome find. The staff were attentive, and the room was clean and well appointed. I enjoyed walking around the neighborhood, which was only a couple blocks from several restaurants, shopping, and other attractions. When I return to Portland, this will be my home away from home! Thank you!

Portland Perfection

Hotel at downtown. Public transportation around. Walking distance to many restaurants and shops. Just have homeless all over but does not smell bad. Valet took longer to retrieve car, one day it was an hour. We end up hiring Uber instead. Room clean but has no carpet. 

Good area

Hyatt Centric was a great experience and customer service was exceptional. The unique environment was captivating! We will share our experience with friends and family if they should have any future trips to the Portland, Oregon areas.

Oregon Stay & Experience

Super nice property, well located to a number of things you might want to do in the area.  Really appreciate the service and attentiveness that is provided by the hotel and staff.  I'm sure we will be back again!

Big fan of the place and will keep coming back!

This hotel was recommended to me by my boss who is a Portland local and has exceptional taste in hotels. While the lobby, restaurant, and room was certainly clean and trendy from a design standpoint, overall it was not up to par. 

I requested to have early check-in available on my room as my flight was arriving in the morning on my check-in day and I needed to spruce up before I had work meetings. My room was not ready when I arrived. In order to check-in I had to upgrade my room, which cost an extra $25 a night that I had to pay for. I wasn't given any other options by the front desk so I paid, even though I told them that I felt this upgrade should be complimentary because they didn't have room ready and I was already paying $250 a night.

I didn't sleep well because it is incredibly noisy outside the hotel at night. It sounded as though there was a trolley or bus of sorts driving past the hotel every 30 mins or so. 

The cherry on top was that when I went to use the fancy, Dry Bar hair dryer that was included in the room, it would not blow out hot air. I ended up having to go to my work meeting with wet hair. I expressed my frustration to the front desk and asked that housekeeping replace my hair dryer. They said it would be no problem. I went to use it the next morning of my stay, only to find that it was not replaced. I checked out that morning with wet hair and expressed my frustration with the front desk that it was not fixed when asked. Housekeeping does not clean your room at this hotel and will only bring towels when requested, but in my case they were nonexistent all together.

An Instagrammable hotel - that's it

We were not welcomed as World of Hyatt Member. The hotel was not very well maintained that you can sight wear and tear everywhere. The room we checked in was dirty and was missing amenities (coffee cups and bottles of water). The most disgusting thing was the arrogant front desk agent.

This hotel should be removed from Hyatt

The rooms were comfortable, the hotel was clean and the staff (especially Kelsey behind the bar) was friendly and helpful! Excellent breakfast! Whole Foods and Powells Book store just a three minute walk away! 

Comfortable, clean, great staff!

Fantastic value for Hyatt regulars.  Efficient valet parking, and the restaurant serves Heart Coffee at breakfast.  Would stay again.  Carpets in the guest floors are a weird watermelon mix of bright green and red.  Definitely unique.

Lovely hotel in downtown Portland.

Great hotel, the staff is wonderful, they take care of their guests. The BIG secret of Portland is actually their restaurant. The food is amazing the management is on their game with incredible service. 

In Portland Hyatt Centric 5 star

This is a great hotel in downtown Portland, Oregon, and from this hotel you can walk to as much shopping, restaurants, etc., as your check book will tolerate.  Very reasonably priced, modern and the staff are super-friendly and helpful.  I'll be staying here again!

Great Place to Stay!

Our visit was a walk-in and the staff worked hard to give us a great experience.  The walking in without reservations caused some hiccups but the staff was quick to make our stay special.  The shower experience has bene the nicest we ever had in a hotel.

Staff helpful

the Hyatt Centric is located in downtown Portland.  The hotel is idea for area restaurants and activites.  i was able to access the highway easily and my ability to move around for my business activities was simple.  The hotel condition is new and the staff very friendly.  The restaurant had a simple menu but the food was excellent.

Downtown Portland at it Best

Had a great stay at the Hyatt Centric.  Rooms and hotel were: clean, up to date, spacious, great lobby bar.  Location was perfect to easily get around downtown PDX or outside PDX via mass transit or app rides.  Walking distance to many great attractions.  Would definitely stay there again.

Great Downtown PDX Hotel

This property is perfectly located near several diverse restaurants, breweries, and shops along with public transportation and its proximity to main highway and interstate access. I look forward to staying here again. 

Perfect downtown location

We stayed here for 4 night.  Had  a very bad experience being treated as Globalist.  We were over charged from the room rate/ breakfast.  To get hold of a person to fix the problems took more than one hour.  We've been Globalist for several years that it is the only time to post on the Tripadvisor site.  We will not return to this property.  Portland is very easy to get around with public transportation.  There are a lot of lodging places around.

Not worth money

This was our 3rd time staying at this location. We like the proximity to great eateries, although the entire downtown is undergoing reconstruction. Quick check in for our overnight stay. The room was clean and the shower spacious with good water pressure. There’s a mini fridge and a keurig machine. No microwave. Recommend.

Quick stay

We had a Great time in Portland. The Hyatt hotel was amazing great rooms great staff will definitely come back again. The location was perfect, you can walk to entertainment and dining. We felt very safe and secure. We would recommend this hotel to our friends.

Happy guest

Other than unavailable nights for using our free Chase nights and a mishap loading our car, we had an exceptional time at this Hyatt in Portland. Great location, terrific rooms and restaurant, and smiles and helpful employees. 

Family meet in Portland

Don't plan to stay here unless you want to walk or public transportation everywhere,  Pulling up to valet is a joke and pray and hope that there is even an open spot.  Valet is not open 24/7 like they tend to tell you.  Can't access your car before 7am.  When you call for valet expect to still wait an additional 20 minutes even after giving them 15 minutes ahead of time notice.  
Also don't plan on having breakfast anytime before 7am.

No parking

I have stayed at Budget Inn's that provided better internet... adequate towels and soap than this place...
I would not stay here again if given the choice... but it was my son's idea... one robe for two people? No cups for in room coffee sevice. The downstairs staff was great...

Twice the Price... Half the Value

I couldn't be more pleased with my stay at the Hyatt Centric Downtown Portland.  I was the arranger for a 15 person multiple day business meeting.  The staff, food, rooms, etc. were top notch.  My entire team was very impressed.  

Great Experience

I valet parked my car.  I watched 2 valet drivers peel out around the corner and race down the street to start their joy ride.  I left in disgust in the middle of the night and checked into the Sentinel across the street.  Do yourself a favor and pay the extra amount to stay at the Sentinel

Don't valet your car!

The room had great lighting and very quiet, things you typically get from a Hyatt property. The interior design was modern, not everyone's taste but I liked it, like the concrete ceilings.

The AC worked very well and did not make any loud noises! Despite it being 90 degrees outside the room was nice and cool.

The staff was courteous. I would say this is one of the best Hyatt properties in the pnw.


Great Hyatt Property in Portland

Tremendously impressed with the Hyatt Centric, this will be my go too visit for future visits. The check in was quick and easy, the valet service made dealing with my car downtown a breeze, and the hotel restaurant has to be the best kept secret in Portland. Can’t say enough good things

Where you need to be in downtown Portland

Had a great stay at this hotel. It had all the things I look for in a hotel.  Well managed, good price and location, comfortable and quiet.  Plus some bonuses, very stylish and super clean rooms and a friendly yet professional staff.

Centric In The Center of it All

Hyatt Centric is a new and modern feeling hotel.  We had a corner city view room and it was breath taking.  So many great bars and restaurants within easy walking distance.  Great experience!  The entire hotel was clean and welcoming. 

Beautiful hotel and amazing locaiton!

There is no sound proof. I could hear footsteps and even taking piss from upstairs. I've been waken up a lot through out the night because the noise from the street. Train, bus, cars, and you can even hear people talking from the street. I also saw curly hairs in the shower. Not sure if they even cleaned the bathroom. So gross and noisy. 

I don't recommend.

Outside of one helpful employee every other employee was difficult or unhelpful. The room was great. Good beds, good climate control, good bathroom, and good amenities. The location of the hotel was fantastic with close access to the Pearl District, old town, and uptown. Great access to nearby restaurants and shops. The gym was pretty good. Overall I would stay again as long as customer service was worked on.