The location is great to shopping, restaurants, and local attractions. The staff went above and beyond to make sure my family was taken care of. The breakfast was worth the price and fitness room had plenty of equipment.
Rooms are rather pricey however I can tell you we got married there 12 years ago and the hotel is just as magical today as it was then. Bar staff was a great deal of fun and helped make our anniversary celebration a little extra fun.
I am an Explorist and decided to use my points for a weekend off with the wife for my birthday! While our room was great, when we had plumbing issues (lukewarm water) management was very accommodating and offered to upgrade us to a different room. It turned out to be the Centric Room Suite, along with a bottle of wine and a sweet note. That made my day! My wife and I thoroughly enjoyed the suite and even had friends over for a small birthday celebration and happy hour! A big thank you to the staff (maintenance guy was great) and management for the quick action and making our stay so much better than we had expected! Everyone, from the door/valet guys and gals to food staff, to management made us feel very welcome and cared for. As far as location, we also loved being right on Market Street. Being able to choose between sitting by the pool listening to live music, or walking to the coffee shop for breakfast. Parking was a challenge, but we could have solved this if we wanted to pay the $35 valet fee.