Safe and well-lit area. Rooms are comfortable and have more space than a standard NYC hotel room (not just a bed between 2 walls). High quality hair dryer. Turn down service and tidying up every night.
I love this hotel for its impeccable staff who always strive to go above and beyond to ensure guests' comfort/needs are met with a smile. It is increasingly hard to find such exemplary service in this day and age, when even the most basic requests at other hotels are met with grudging mediocrity. The interiors and rooms are clean and inviting. The mattresses are comfortable and do not have the uncomfortable dip from hundreds of previous visitors. The clean aesthetic carries on to the restaurant, which serves superb food that is fairly priced - no gauging. Speaking of gauging, for the past four years or so, most NYC hotels (even the substandard ones) have added a “resort fee,” -- $25 to $70 daily, on top of the listed room rate. Guests are often surprised when checking in because they only become aware of it upon check-in. It's absolutely obscene! Hyatt has never charged guests this additional fee -- ever. The Hyatt Centric is relatively new and I've returned three times in the last year. I anticipate many more stays in the future.
New York is a limitless array of entertainment and world class restaurants. Hyatt Centric midtown is perfectly located from broadway, time square and Madison Square gardens. The exterior of the building is modern glass while the interior is colourful and trendy. The beauty of this hotel is location. The beds are comfortable and shower is great. The staff is professional and friendly. Shannon at the front desk has great advice and a warm, greeting smile every time you enter the lobby. I highly recommend the Hyatt Centric Midtown.