They give you a complementary drink on arrival . It was late but the service was always outstanding . The place is new and nice and very comfortable rooms. Definitely the best one on that side of the city of Leon. I really recommend it .
Best hotel I’ve stayed at! Great food and amazing service everyone was so helpful. They had live music on Friday and it was amazing! The managers, bartenders and waitstaff were all super friendly and attentive. We traveled with our 2 year old toddler the rooms were very clean and spacious. Close to dining in the area and a Walmart both walking distance. The pool has an amazing view and it is WARM just amazing place and people. Super safe place you need a key to go up the elevator which I liked made me feel safe
This Hyatt offers great service, very pleasant and responsive staff, GREAT FOOD, very clean hotel and VERY comfortable rooms. I wish this hotel was in central Guanajuato City, I would no doubt stay here for the entire trip if it was.