World of Hyatt

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4.5/5

Average rating based on 98 reviews

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  • 5 stars

    "Charming, classy hotel near Central Park"

    Very charming hotel with very responsive staff and great breakfast in excellent location just three blocks from Central Park and MoMa and one block from Carnegie Hall. You can feel the pulse of Manhattan and still have a very relaxing stay. Would stay here again in a heartbeat.


    JohannesS1001

    Guest Service Manager


    Agency / Consultant at Thompson Central Park New York,

    responded to this review

    On behalf of our entire team, thank you for taking the time to post such wonderful feedback about Thompson Central Park New York. We cannot appreciate your kind words about our enchanting hotel and the responsive service you received from our associates. We are also overjoyed to learn the magic our ideal location worked on your stay to make it enjoyable and memorable. It was a pleasure having you with us, and we await the opportunity to welcome you again. Best Regards, Matthew Slippoy General Manager


  • 5 stars

    "Magic in Manhattan"

    The Thompson is beautiful! The staff was so so welcoming and we truly felt welcomed and they seemed glad to see us. We were able to check in early and check out late. We left our bags with concierge so we could sightsee for the afternoon. An absolutely fabulous time. We will certainly return.


    happymamajd

    Guest Service Manager


    Agency / Consultant at Thompson Central Park New York,

    responded to this review

    Thank you for your recent stay at the Thompson Central Park New York and for taking the time to review our hotel. Our staff works hard to ensure that each guest has a great experience, so we appreciate your kind words regarding the service they provided you during your visit. Your review makes us so proud of our associates and shows that we are succeeding in what we aim to achieve: making our guests' stay as comfortable and enjoyable as possible! We truly appreciate you sharing your thoughts and look forward to seeing you again soon. Best Regards, Matthew Slippoy General Manager


  • 5 stars

    "Lovely hotel"

    Lovely hotel. Hyatt Globalists get upgrade to suite and free breakfast. Perfect location for tourists. Excellent breakfast. Super cool suite set up. Everyone was quite helpful at the hotel. I found it pretty quiet for downtown Manhattan.


    boxjumper

    Guest Service Manager


    Agency / Consultant at Thompson Central Park New York,

    responded to this review

    Thank you for choosing Thompson Central Park New York and for your perfect rating. We are delighted to read that you loved our spacious and relaxing accommodations combined with the delicious breakfast we served. We truly appreciate you sharing your thoughts and look forward to seeing you again soon. Best Regards, Matthew Slippoy, General Manager


  • 5 stars

    "Lovely Stay"

    We had such a wonderful stay at Thompson Central Park. The check in/out process was smooth and easy. Everyone was welcoming and helpful. The hotel was clean and smelled so good. The toiletries were top notch. We loved being so close to Central Park.


    lperezsquared

    Guest Service Manager


    Agency / Consultant at Thompson Central Park New York,

    responded to this review

    Thank you for your outstanding review! We are delighted that we exceeded all of your expectations and that you loved your time at our hotel. Our team will be delighted to hear your feedback. Thank you again for taking the time to share your experience with others, and we look forward to many more visits to Thompson Central Park New York. Best Regards, Matthew Slippoy General Manager


  • 5 stars

    "Great stay by Central Park"

    Booked the stay with Hyatt points transferred from Chase for a good value. Even though this is a 4-star property, I found the level of service was better than a 5-star I stayed in recently. The staff were accessible, happy to help, and communicated well, from check in to check out. I truly felt like they were wanting to make sure I had the best stay possible, not pushing to get me to buy more extra services. They offered me late checkout at no additional charge and while I was there, they had a jazz band at the on-site restaurant which was lovely. Plenty of great dining nearby and the rooms were great. We wish we could have stayed longer and would happily stay there again.


    dianah499

    Guest Service Manager


    Agency / Consultant at Thompson Central Park New York,

    responded to this review

    We are incredibly pleased you enjoyed your time at Thompson Central Park New York, and had a memorable experience. It is always a pleasure to read reviews complimenting our service and hospitality, and we are thrilled to share your kind words with our associates. We are also delighted to know you liked how easy it is to walk to a variety of restaurants and that your comfortable room made for a relaxing stay. Thank you not only for your loyalty but also for selecting our hotel, and we look forward to seeing you again. Best Regards, Matthew Slippoy General Manager


  • 5 stars

    "This place is excellent."

    Really loved my stay here. The rooms are gorgeous and the staff is extremely helpful and informative. Jackson at the front desk explained all the amenities when I checked in, and I felt especially welcomed as a Globalist. Breakfast in the restaurant was great and Paul, my server, was great to talk to.


    Newsdork

    Guest Service Manager


    Agency / Consultant at Thompson Central Park New York,

    responded to this review

    Thank you for your recent stay at the Thompson Central Park New York and for taking the time to review our hotel. Our team works hard to ensure that each guest has a great experience, so we appreciate your kind words regarding the service they provided you during your visit, notably by Jackson and Paul. We are also glad you loved your spotless accommodations and the delicious breakfast. We truly appreciate you sharing your thoughts and look forward to seeing you again soon. Best Regards, Matthew Slippoy General Manager


  • 5 stars

    "Newly renovated hotel with great customer service"

    Good location near Central Park and excellent hotel. Staff provided friendly service. Highly recommend for personal as well as business trips. Bar and restaurants in hotel provide variety. Burger Joint inside hotel is very popular.


    travelinSab

    Guest Service Manager


    Agency / Consultant at Thompson Central Park New York,

    responded to this review

    On behalf of our entire team, thank you for taking the time to post such wonderful feedback about Thompson Central Park New York. It is always a pleasure to read the feedback of our guests, and we are happy to know your time spent at our hotel was enjoyable. It is a delight to know you not only liked the excellent service provided by our associates and the convenience our location provided but also the food offered at our on-site restaurant and burger joint. We appreciate you recommending us and look forward to your return visit. Best Regards, Matthew Slippoy General Manager


  • 5 stars

    "Great location/ comfortable rooms"

    This location is convenient to Central Park, Times Square and lots of good restaurants. The room was quiet. We had a comfy couch in our room. We didn't eat in any of the restaurants - so many good choices just steps from the hotel.


    797holly

    Guest Service Manager


    Agency / Consultant at Thompson Central Park New York,

    responded to this review

    Holly, thank you for your outstanding review. We are delighted that we exceeded all of your expectations with our comfortable accommodations and convenient location. Thank you again for being our guest, and we look forward to many more visits to Thompson Central Park New York. Best Regards, Matthew Slippoy General Manager


  • 5 stars

    "Exceeding Essentials"

    Quietly tucked and conveniently located to Central Park, 5th Ave., Broadway, and fine dining. The staff was accommodating and security was quick to resolve a late night rouse stemming from a neighboring room … The room was comfortable and large by NYC standards and to kitchen prepared breakfast items that exceeded expectations. Thank you to Rolando who anticipated our needs.


    LeavingItBetter

    Guest Service Manager


    Agency / Consultant at Thompson Central Park New York,

    responded to this review

    Thank you for sharing your experience with us! We are so pleased you had a great stay at the Thompson Central Park New York. We truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable suites. We look forward to welcoming you back soon! Best Regards, Matthew Slippoy General Manager


  • 5 stars

    "Upscale modern artsy hotel in NYC"

    Recently spent a Saturday night at Thompson Central Park and had one of the best stays in the city. It was a last minute hotel move and we needed to check in early for a wedding brunch arrangement. The hotelier was very helpful with our request and could tell that they are very familiar with the Hyatt loyalty program. I was welcomed as a globalist and felt appreciated for my loyalty with the brand. The hotel gives a very upscale and modern feel, location cannot be any better. Highly recommended!


    expl0rer187

    Guest Service Manager


    Agency / Consultant at Thompson Central Park New York,

    responded to this review

    Thank you for being a valued World of Hyatt Member. We love our loyal guests and appreciate your excellent feedback. We are delighted that we exceeded all of your expectations and that you loved your time at our hotel. Our team will be delighted to hear your feedback. Thank you once again for the recommendation, and we look forward to welcoming you back to Thompson Central Park New York soon. Best Regards, Matthew Slippoy General Manager