World of Hyatt

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4.5/5

Average rating based on 67 reviews

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  • 5 stars

    "Review of Thompson Central Park"

    An excellent 4-night stay, excellent midtown location, great service from check-in to check-out. Convenient to great restaurants within short walking distances...Staff was friendly and welcoming.....At meetings with several clients who stayed at less-desirable hotels, I recommended that they look to stay at this hotel in the future......


    joebusichio

    Guest Service Manager


    Agency / Consultant at Thompson Central Park New York,

    responded to this review

    Thank you for choosing Thompson Central Park New York for your stay. We are pleased that you loved our fantastic location and that our devoted associates took excellent care of you. Your recommendation is appreciated, and we look forward to welcoming you again. Best Regards, Matthew Slippoy General Manager


  • 5 stars

    "Location-Price-Location"

    This hotel is one of the best located in Midtown Manhattan. A few blocks from Central Park (so easy to jump out of bed and head there for a walk/run or just to sit a top one of the massive rocks to contemplate the sky/skyline in the morning). A short walk to MOMA, Times Square, and tons of good eateries, theatres. Thoughtful, smartly designed rooms that maximise the use of space so it doesn't feel cramped at all. A really nice bathtub and shower, and slippers (for those of us who prize these things, this is a winner). The staff is attentive yet they give you your space. And of course the price is great for NYC. A total discovery for me. I stayed for 6 nights and didn't get bored of the place, even though it doesn't have a posh lobby or rooftop to hang out and have drinks. Keep your eye on this hotel, especially when they have deals ;)


    lifeisarte

    Guest Service Manager


    Agency / Consultant at Thompson Central Park New York,

    responded to this review

    Thank you for taking the time to share your comments with other travelers regarding your stay at Thompson Central Park New York. We are glad you enjoyed your visit and had a delightful experience at our hotel. It was a pleasure to read your comments about all that our hotel has to offer visitors to New York City, from our convenient location combined with comfortable accommodations with thoughtful in-room amenities. We have an incredible team, and we thank you for recognizing their professional as well as attentive service and found to be of great value. We all look forward to your return visit! Best Regards, Matthew Slippoy General Manager


  • 5 stars

    "Great location and hospitality"

    The location is ideal for theater, shopping, and museums. The staff were very attentive and the room was immaculate and we enjoyed the plush bathrobes. The grab and go breadkfast was delicious and offered several healthy choices. The coffee was excellent.


    Louise M

    Guest Service Manager


    Agency / Consultant at Thompson Central Park New York,

    responded to this review

    Louise, thank you for staying with us at Thompson Central Park New York. We are glad you enjoyed your visit and had a delightful experience at our hotel. It was a pleasure to read your comments about all that our hotel has to offer visitors to New York City, from our convenient location and healthy breakfast to the many services that guests expect from Hyatt hotels. We have an incredible team, and we thank you for recognizing their professional, attentive service. We will enjoy sharing your compliments with them. We are glad you enjoyed yourself with us and hope you will return for an exceptional stay. Best Regards, Matthew Slippoy General Manager


  • 5 stars

    "warm and welcoming"

    An amazing location and a peaceful respite from which to explore! My highest praise goes to Eddie, who was warm, informative and thoughtful with suggestions on how to navigate the city. It's the human connection that makes a place like this extra special.


    550KT206

    Guest Service Manager


    Agency / Consultant at Thompson Central Park New York,

    responded to this review

    Thank you so much for your positive feedback about your experience. Here at Thompson Central Park New York, we take pride in creating a memorable, exceptional experience for our guests. So we are thrilled to hear that you liked our convenient location, peaceful surroundings, and our team provided excellent service. We will share your compliments with the team, especially Eddie. Thank you for posting and sharing your experience. Come back soon - we appreciate your business. Best Regards, Matthew Slippoy General Manager


  • 5 stars

    "Quick Getaway"

    I chose this hotel based upon the use of loyalty points and proximity to Central Park. The check-in process was smooth and the team member who checked me in was helpful and friendly. The room was spacious and clean. The rest of the staff I encountered were nice.


    Joseph C

    Guest Service Manager


    Agency / Consultant at Thompson Central Park New York,

    responded to this review

    Joseph, thank you for sharing your review with other travelers regarding your stay at Thompson Central Park New York. We are pleased you appreciated your visit and had a satisfying experience at our hotel. It was a delight to read your comments about our convenient location to the many services that guests have come to expect from Hyatt hotels. We have an incredible team, and we thank you for recognizing their professional, attentive service. We will enjoy sharing your compliments with them. We all look forward to your return visit. Best Regards, Matthew Slippoy General Manager


  • 5 stars

    "Must stay in NYC!"

    Great location, clean and very quiet and it had the most amazing staff! Thank you to Allie, Destiny and Rafael for your amazing customer service! Celebrated my birthday and couldn’t have asked for a better location to do so in NYC!


    schindlerliz8

    Guest Service Manager


    Agency / Consultant at Thompson Central Park New York,

    responded to this review

    Schindler, we appreciate the time you have taken to share your comments regarding your birthday stay at Thompson Central Park New York. It was a pleasure to read your comments about all that our hotel has to offer visitors to New York City, from our convenient location to the many services that guests have come to expect from Hyatt hotels. We have an incredible team, and we thank you for recognizing their professional, attentive service, notably Allie, Destiny, and Rafael. We will enjoy sharing your compliments with them. Thank you again for your feedback, and we look forward to your return. Best Regards, Matthew Slippoy General Manager


  • 5 stars

    "NYC Family Trip"

    The Staff and the Hotel is fantastic and very helpful. Location is also great. In room Breakfast is available and quality of food is excellent. Only knock is that the Hotel Bar / Restaurant is still not open. Were told it would open in Dec 2021, then May 2022 and now "maybe August 2022".


    karstenfetten

    Guest Service Manager


    Agency / Consultant at Thompson Central Park New York,

    responded to this review

    Thank you for choosing Thompson Central Park New York. We are glad you enjoyed your visit and had a delightful experience at our hotel. It was a pleasure to read your comments about all that our hotel has to offer visitors to New York City, from our convenient location to the many services that guests have come to expect from Hyatt hotels. We have an incredible team, and we thank you for recognizing their professional, attentive service. We will enjoy sharing your compliments with them. We all look forward to your return visit! Best Regards, Matthew Slippoy General Manager


  • 5 stars

    "Great Experience!"

    Great hotel with amazing staff. Super clean and welcoming room. They were running a test of their fire alarm system which was a little crazy but staff were cool under pressure and somehow that made it okay.


    dirtydeborahharry

    Guest Service Manager


    Agency / Consultant at Thompson Central Park New York,

    responded to this review

    Harry, thank you for choosing to stay at Thompson Central Park New York. We are glad you enjoyed your trip and had a delightful experience at our hotel. It was a pleasure to read your comments about all that our hotel has to offer visitors to New York City, from our spotless accommodations to the many services that guests have come to expect from Hyatt hotels. We have an incredible team, and we thank you again for recognizing their professional, attentive service. We will enjoy sharing your compliments with them. We all look forward to your return visit. Best Regards, Matthew Slippoy General Manager


  • 5 stars

    "Amazing location / spacious beautiful room"

    We stayed at the Thompson Central Park with our 8 and 4 y.o. daughters and we really enjoyed the location. We could go to central park within a few minutes and walk to Time Square without experiencing the fuzz and noize while back at the hotel. The staff was very nice at the front desk and the fact that we could communicate by text with them was very convenient. The room was spacious and very clean.


    Vicky_Boudreau

    Guest Service Manager


    Agency / Consultant at Thompson Central Park New York,

    responded to this review

    Vicky, thank you for choosing to stay at the Thompson Central Park New York with your daughters. It was a pleasure to read your comments about all that our hotel has to offer visitors to New York City, from our convenient location, and comfortable accommodations to the many services that guests have come to expect from Hyatt hotels. We have an incredible team, and we thank you all again for recognizing their professional, attentive service. We will enjoy sharing your compliments with them. We all look forward to your return visit. Best Regards, Matthew Slippoy General Manager


  • 5 stars

    "Great hotel, staff, location."

    We loved our stay here. The staff were all super friendly and helpful in a genuine way, not fake. Location amazing as it's super close to Central Park and easily walkable to the Broadway shows. Great coffee shops and restaurants and shopping just steps away. There was an issue with the fire alarms being tested and this issue was resolved perfectly by the hotel and it did not affect our desire to return. We will 100% be back at this hotel the next time we visit NYC.


    Gator2323

    Guest Service Manager


    Agency / Consultant at Thompson Central Park New York,

    responded to this review

    Gator, we appreciate the time you have taken to share your comments regarding your stay at Thompson Central Park New York. It was a pleasure to read your comments about all that our hotel has to offer visitors to New York City, from our convenient location to the many services that guests have come to expect from Hyatt hotels. We have an incredible team, and we thank you all for recognizing their professional, attentive service. We will enjoy sharing your compliments with them. We are already excited about your return. Best Regards, Matthew Slippoy General Manager