World of Hyatt

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4.0/5

Average rating based on 255 reviews

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  • 5 stars

    "Great Hotel in the best Location"

    Always pick hotels in the Gold Coast area of Chicago since we love everything about the area, restaurants, designer shopping, and biking at the lakeshore. Highly recommend this hotel and area of Chicago


    Heather C


  • 5 stars

    "Great Stay"

    I live in the Burbs, but stay in the City several nights a year. This was my first stay at this hotel as part of a group. Really enjoyed the property, room appointments and the staff. Good bar and location for dining. Nice little touches


    tjs10001


  • 5 stars

    "Slept soundly each night"

    Bed and bedding were wonderful. The room was incredibly quiet and at night, nicely dark. Air conditioner worked well. The room itself couldn't have been more comfortable. Plenty of closet space, nice bathroom.


    BarbaraK4874


  • 5 stars

    "Great Experience"

    Great hotel. Helpful staff. Great location and clean and comfortable room. One point to improve. We didn't have cash to tip the valet staff who went above and beyond for us. The front desk staff was not able to add a gratuity to our bill for the valet and the hotel doesn't have a cash machine.


    Darren H


  • 5 stars

    "Thompson Chicago"

    Great location, amazing staff and excellent service throughout our stay. We hosted one of our regional roundtables at the Thompson and our guests were impressed with the service and the food served during our VIP Reception & Dinner. A tad pricy, but the value for the money more than compensated.


    Passport38826394414


  • 5 stars

    "Second visit"

    High quality hotel last year and still was this year.Close to the Red Line and many high quality restaurants and bars. This is the Gold Coast and it lives up to the quality that is this neighborhood. We dined at the Frog Bar twice which is next door to Gibson's steak house. Had breakfast at the famous Pancake House that is directly across the street from the Hotel whiich is on Bellvue.. We would come back again just as we did last year.


    Mark A

    Ashley Negron


    Guest Services / Front Office at Thompson Chicago,

    responded to this review

    Dear Mark A, Thank you for your feedback of the Thompson Chicago! We're thrilled to hear that you had a great time with us once again! We just recently had some new additions to the neighborhood so make sure to stop by front desk the next time you're in town for a whole new list of recommendations! We look forward to welcoming you back in the future. Cheers, Ashley


  • 5 stars

    "Visiting Family"

    The Thompson is in a great location and is walking distance to several bars, restaurants, and shopping. The hotel has a very cool vibe. The staff was friendly and accommodating. The room was clean, beds were comfy, and I had a cool view of Lake Michigan from my bed! Highly recommend.


    JMG2000x4

    Ashley Negron


    Guest Services / Front Office at Thompson Chicago,

    responded to this review

    Dear JMG2000x4, Thank you times a million for your kind review! I'm happy to hear you enjoyed your time with us and got to check out a couple of cool places along the way! It sounds like you had one of our Lakeview rooms during your stay. These rooms are hands down one of my favorite just from the view alone! The floor to ceiling windows allow for some amazing views of the lake as well as the city, while the beds are positioned so the view of Lake Michigan is the very first thing you see when you open your eyes in the morning! We hope to welcome you and your family back the next time you're in town! Cheers, Ashley


  • 5 stars

    "Lovely hotel"

    Great experience staying here with friends. Great location...easy to walk everywhere and a short walk to the "el" for a trip to Wrigley. Staff was friendly and knowledgable especially the front door staff.


    ktv71

    Ashley Negron


    Guest Services / Front Office at Thompson Chicago,

    responded to this review

    Dear ktv71, I'm happy to hear you enjoyed your time with us! Getting around the Gold Coast is always a breeze! We're also conveniently located to a couple Divvy bike and Lyft scooter stations for those times where you just can't walk anymore! I'll make sure to relay your comments to the bell staff so they can hear how helpful they were to you! We hope to welcome you back anytime in the future! Cheers, Ashley


  • 5 stars

    "Great Hotel"

    This is a favorite hotel in Chicago in a great walkable neighborhood with restaurants all around. The rooms are spacious with great views all around. Valet service is convenient and very helpful with luggage.


    krteal

    Ashley Negron


    Guest Services / Front Office at Thompson Chicago,

    responded to this review

    Dear krteal, Thank you for your feedback of the Thompson Chicago. I'm incredibly happy to hear that you enjoyed your time with us. We're lucky enough to have some amazing bars and restaurants mere steps from our front door. The area is constantly evolving and new hidden gems are always popping up! I'll also pass along your kind words to our valet team as well to let them know of another job well done! Cheers, Ashley


  • 5 stars

    "Gotta Love the Gold Coast"

    We really love the Thompson Chicago and have stayed here several times. This time, we invited family and friends to stay for a milestone birthday and we all had an excellent time. It's a beautiful property, however one elevator was out of service this time, which produced long waits and crowded trips. The proximity to the best classic steak houses and of course Lou Malnati's Pizza is perfect. Gelato in the small park across the street is a nice treat as well.


    NMStob

    Ashley Negron


    Guest Services / Front Office at Thompson Chicago,

    responded to this review

    Dear NMStob, Wow! On behalf of all Thompson Chicago staff members, we thank you for your kind words! We hope the milestone birthday was a memorable experience! We hope to welcome you back in the future for the next milestone event in the family (with functioning elevators too!) Until then, stay safe! Best, Ashley