World of Hyatt

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4.5/5

Average rating based on 187 reviews

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  • 5 stars

    "Amazing Staff!"

    Great stay. The staff was very attentive and welcoming! My husband and I enjoyed our getaway without the kids. Have to bring them next time so they can experience it as well. There were so many food options within walking distance, even a grocery store in case you forgot to pack certain toiletries or wanted to save in food cost.


    alvaradojohns

    General Manager


    General Manager at Thompson Washington D.C.,

    responded to this review

    Good Afternoon. At Thompson Washington D.C., we take great pride in making our valued guests feel comfortable and welcome, and we are delighted that you and your husband got that from us during your escape. The pleasure of having you was all ours, and we cannot wait to see you again. Please come back soon for another memorable time! Sincerely, Katherina Kia, General Manager


  • 5 stars

    "Thompson hotel - loved it!"

    Love the Navy Yard location - close to the metro, uber services. Room and style of the hotel felt very luxurious and contemporary. Staff were always available and helpful. Roof top bar was spectacular.


    Stevenjuly2022

    General Manager


    General Manager at Thompson Washington D.C.,

    responded to this review

    Good Morning Steven, Knowing that you enjoyed your stay at Thompson Washington D.C. is music to our ears. We cannot wait to see you again! Please come back soon. Sincerely, Katherina Kia, General Manager


  • 5 stars

    "Had a great Stay!"

    I came in for a visit with an overnight stay. I'm a Globalist member and applied a suite upgrade certificate to stay in the Thompson Suite, all done through my personal Hyatt concierge. All of my needs were met. The process of check in was smooth and expedient. My room was modern yet elegant and extraordinarily spacious. I was also given a complimentary breakfast certificate that I was unable to use do to time limitations, but I certainly appreciated them offering of the extra benefit. I had a short but perfect visit, certainly with the intentions of returning again soon.


    Undaunted007

    General Manager


    General Manager at Thompson Washington D.C.,

    responded to this review

    Good Afternoon, Your kind words and perfect rating keeps us going! We are thrilled to hear that you enjoyed your stay at Thompson Washington D.C. and our comfortable accommodations. We cannot wait to see you again, so please come back soon. Sincerely, Katherina Kia, General Manager


  • 5 stars

    "Top Notch Hotel with Attentive Staff"

    I decided to stay at the Thompson DC for a week long business trip. It was one of the first Hyatt properties I have stayed at for such a long duration. I normally do Marriott or IHG as I have elite status with both. But, I was looking to change it up! And I am glad I did. The staff at the Thompson DC were stellar. The hotel had a nice luxury feel and good energy. The design and interiors are very nice— airy, clean, intentional, luxury nautical. LIONEL with the front desk was amazing— very attentive and professional. We had a issue with housekeeping not cleaning my room for a few days and Lionel got it straightened in no time. And the housekeepers did an excellent job with my room. KALEB with the valet service was a rockstar. He was kind and professional. All of the staff were great. The breakfast offered at the hotel was very comprehensive and tasty. The rooftop area (bar + kitchen) was very nice— one of the nicest in DC. I am looking forward to returning soon to the Thompson DC for my next business trip. Thank you, Hyatt! Excellent hotel.


    wash17762022

    General Manager


    General Manager at Thompson Washington D.C.,

    responded to this review

    Good afternoon, Thank you so much for all the kind words about Thompson Washington D.C., and we're thrilled to know that our wonderful team members impressed you. We'll pass your comments along to the appropriate team members, and we hope you'll consider joining us again soon. Sincerely, Katherina Kia, General Manager


  • 5 stars

    "Excellent Customer Service"

    The staff at the Thompson Washington D.C. made us feel very welcome. From the moment we arrived, they helped us bring in our luggage and greeted us. Our room was absolutely beautiful, and the amenities in our room made our stay even more enjoyable.


    lfinn0626

    General Manager


    General Manager at Thompson Washington D.C.,

    responded to this review

    Good Afternoon, Reviews like yours make all of our efforts worthwhile! Our staff works hard to ensure that every guest has an exceptional stay, and we are ecstatic that we exceeded your expectations. We appreciate you choosing Thompson Washington D.C. and hope you will be back to see us on your next visit to the area. Thank you again and safe travels! Sincerely, Katherina Kia, General Manager


  • 5 stars

    "DC Trip to attend a function"

    The Thompson Hotel was very good experience. We stayed 2 nights in a suite. their morning breakfast was very good. The restaurant is not opened yet as it looks like it is still being imagined. They have a rooftop bar which was closed while we were there. The rooms are very nice.


    Roving143588

    General Manager


    General Manager at Thompson Washington D.C.,

    responded to this review

    It was a pleasure hosting you at Thompson Washington D.C.! We're glad our comfortable rooms and tasty breakfast were exactly what you were looking for. If your adventures bring you back to the area, please come see us again. Sincerely, Katherina Kia, General Manager


  • 5 stars

    "Great DC Weekend for the 4th"

    The Thompson went above and beyond to provide an accommodating stay. We were greeted with a complimentary bottle of champagne, along with a nice note from their management. This was the perfect spot to spend an extended weekend. It was very close to awesome dining, entertainment, and shopping.


    nicksB3100AF

    General Manager


    General Manager at Thompson Washington D.C.,

    responded to this review

    Good Morning, Reviews like yours make all of our efforts worthwhile! Our staff works hard to ensure that every guest has an exceptional stay, and we are ecstatic that we exceeded your expectations. We appreciate you choosing Thompson Washington D.C., and hope you will be back to see us on your next visit to the area. Thank you again, and safe travels! Sincerely, Katherina Kia, General Manager


  • 5 stars

    "Outstanding hotel"

    This is our favorite hotel in DC Great location clean and friendly Staff is awesome Navy yard area is fastest growing in DC All you need is a walk away The best part is is big enough to give you all you need and small enough to make experience personal


    Samuel S

    General Manager


    General Manager at Thompson Washington D.C.,

    responded to this review

    Good Morning Samuel, Wow! What an amazing review. It is music to our ears to hear that you enjoyed everything from our stellar staff to our unbeatable location. With so much to do in the area, we hope you made plenty of fantastic memories checking it all out. Come back and visit us again soon at Thompson Washington D.C. Sincerely, Katherina Kia, General Manager


  • 5 stars

    "Extremely courteous staff"

    I had high expectations based on recommendations I had received about the Thompson, and was not disappointed. The location was excellent, but what stood out most was the courtesy shown to us by the staff, particularly at the front desk.


    happywandererBC

    General Manager


    General Manager at Thompson Washington D.C.,

    responded to this review

    Good Morning, Thank you for your glowing review of your stay at Thompson Washington D.C. It is wonderful to see that you liked our friendly guest service and found our location convenient for your needs. Please come back and see us again in the future. Sincerely, Katherina Kia, General Manager


  • 5 stars

    "Stay at Thompson Hotel when in DC or don’t visit."

    It was an amazing experience the entire stay. The valet gentleman named Bryant greeted me and welcomed me right away made me feel at home and the rest of the staff was exceptional as well. I stayed in the junior suite and it was beyond accommodating. Super clean super nice. The morning coffee and afternoon fruit infused water was amazing!


    nickdnava

    General Manager


    General Manager at Thompson Washington D.C.,

    responded to this review

    Good Afternoon, It was an honor to host you at Thompson Washington D.C. It's wonderful that your stay with us started on a high note with Bryant's welcoming hospitality! We aim to create an exceptional experience with our immaculate accommodations and delicious morning coffee. We'll see you again soon! Sincerely, Katherina Kia, General Manager