5 stars
"Great Hotel"
Weekend Getaway Great location, convenient to Central Park, theaters, museums, and dining! Hotel staff was top notch! Rooms were well designed, comfortable beds, rain showers, and plush robes! We will be back.
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4.5/5
Average rating based on 104 reviews
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- 5 stars
"Amazing first time in NYC"
Rooms while not huge, were a good size for a prime location in NYC. The one issue we had with our shower were fixed immediately. At the bar, we were invited to try an artisan small-batch Manhattan the following day. It was amazing! Mesbah Altmad and Orlando Magic were so friendly and made our last day very memorable at the restaurant with great conversation, complimentary breakfast pastries and magic tricks!
Guest Service Manager
Agency / Consultant at Thompson Central Park New York,
responded to this review
Dear CristaOhh6, Your kind comments and excellent rating are greatly appreciated by all of us here at Thompson Central Park New York. It is delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations and that you experienced a restful stay in your well-appointed room. Your compliments will be shared with all the associates you mentioned. Thank you for the exceptional review, and we hope to have you as our guest again soon. Best Regards, Matthew Slippoy General Manager
- 5 stars
"Excellent Location and Top Notch Staff"
Super clean rooms, very comfortable beds( we stayed five nights). The staff was so accommodating and friendly. Loved the location in Midtown Manhattan, just a few blocks below Central Park. It was perfect! We will stay here each time we visit New York.
Guest Service Manager
Agency / Consultant at Thompson Central Park New York,
responded to this review
Dear Guest, Your time and feedback for us are highly appreciated. We want your stay with us to feel like home and be as comfortable as possible. Therefore, we are delighted you had a restful stay in your room and had a sound sleep. We also appreciate your comments highlighting our ideal location that made your time enjoyable. Thank you for being our guest at Thompson Central Park New York, and we look forward to seeing you again soon. Best Regards, Matthew Slippoy General Manager
- 5 stars
"Beautiful hotel with great location and service"
Stayed her one night and booked again for September. Beautiful new hotel with great design, vibe, location and service. Room was large and quiet with comfy bed and great black-out shades, and large immaculate bathroom. I highly recommend!
Guest Service Manager
Agency / Consultant at Thompson Central Park New York,
responded to this review
Thank you very much for the kind recommendations. We work hard to deliver excellent hospitality, and we appreciate you highlighting the positive aspects of your stay. We are glad that you enjoyed our spacious and comfortable rooms, equipped with everything you need for a memorable visit. Thank you again for being our guest at Thompson Central Park New York, and we are excited to see you again in September. Best Regards, Matthew Slippoy General Manager
- 5 stars
"Great hotel in the center of NY"
We loved our stay at Thompson Central park. Great staff and specious rooms compare to other hotels in NYC. I highly recommend the hotel and the restaurant. Don't forget to try the Burger joint inside the hotel. It is delicious.
Guest Service Manager
Agency / Consultant at Thompson Central Park New York,
responded to this review
Thank you for your outstanding review. We are delighted that we exceeded all of your expectations and that you loved your time at our hotel. Our team will be delighted to hear your feedback. Thank you again for taking the time to share your experience with others, and we look forward to many more visits to Thompson Central Park New York. Best Regards, Matthew Slippoy General Manager
- 5 stars
"Charming, classy hotel near Central Park"
Very charming hotel with very responsive staff and great breakfast in excellent location just three blocks from Central Park and MoMa and one block from Carnegie Hall. You can feel the pulse of Manhattan and still have a very relaxing stay. Would stay here again in a heartbeat.
Guest Service Manager
Agency / Consultant at Thompson Central Park New York,
responded to this review
On behalf of our entire team, thank you for taking the time to post such wonderful feedback about Thompson Central Park New York. We cannot appreciate your kind words about our enchanting hotel and the responsive service you received from our associates. We are also overjoyed to learn the magic our ideal location worked on your stay to make it enjoyable and memorable. It was a pleasure having you with us, and we await the opportunity to welcome you again. Best Regards, Matthew Slippoy General Manager
- 5 stars
"Magic in Manhattan"
The Thompson is beautiful! The staff was so so welcoming and we truly felt welcomed and they seemed glad to see us. We were able to check in early and check out late. We left our bags with concierge so we could sightsee for the afternoon. An absolutely fabulous time. We will certainly return.
Guest Service Manager
Agency / Consultant at Thompson Central Park New York,
responded to this review
Thank you for your recent stay at the Thompson Central Park New York and for taking the time to review our hotel. Our staff works hard to ensure that each guest has a great experience, so we appreciate your kind words regarding the service they provided you during your visit. Your review makes us so proud of our associates and shows that we are succeeding in what we aim to achieve: making our guests' stay as comfortable and enjoyable as possible! We truly appreciate you sharing your thoughts and look forward to seeing you again soon. Best Regards, Matthew Slippoy General Manager
- 5 stars
"Lovely hotel"
Lovely hotel. Hyatt Globalists get upgrade to suite and free breakfast. Perfect location for tourists. Excellent breakfast. Super cool suite set up. Everyone was quite helpful at the hotel. I found it pretty quiet for downtown Manhattan.
Guest Service Manager
Agency / Consultant at Thompson Central Park New York,
responded to this review
Thank you for choosing Thompson Central Park New York and for your perfect rating. We are delighted to read that you loved our spacious and relaxing accommodations combined with the delicious breakfast we served. We truly appreciate you sharing your thoughts and look forward to seeing you again soon. Best Regards, Matthew Slippoy, General Manager
- 5 stars
"Lovely Stay"
We had such a wonderful stay at Thompson Central Park. The check in/out process was smooth and easy. Everyone was welcoming and helpful. The hotel was clean and smelled so good. The toiletries were top notch. We loved being so close to Central Park.
Guest Service Manager
Agency / Consultant at Thompson Central Park New York,
responded to this review
Thank you for your outstanding review! We are delighted that we exceeded all of your expectations and that you loved your time at our hotel. Our team will be delighted to hear your feedback. Thank you again for taking the time to share your experience with others, and we look forward to many more visits to Thompson Central Park New York. Best Regards, Matthew Slippoy General Manager
- 5 stars
"Great stay by Central Park"
Booked the stay with Hyatt points transferred from Chase for a good value. Even though this is a 4-star property, I found the level of service was better than a 5-star I stayed in recently. The staff were accessible, happy to help, and communicated well, from check in to check out. I truly felt like they were wanting to make sure I had the best stay possible, not pushing to get me to buy more extra services. They offered me late checkout at no additional charge and while I was there, they had a jazz band at the on-site restaurant which was lovely. Plenty of great dining nearby and the rooms were great. We wish we could have stayed longer and would happily stay there again.
Guest Service Manager
Agency / Consultant at Thompson Central Park New York,
responded to this review
We are incredibly pleased you enjoyed your time at Thompson Central Park New York, and had a memorable experience. It is always a pleasure to read reviews complimenting our service and hospitality, and we are thrilled to share your kind words with our associates. We are also delighted to know you liked how easy it is to walk to a variety of restaurants and that your comfortable room made for a relaxing stay. Thank you not only for your loyalty but also for selecting our hotel, and we look forward to seeing you again. Best Regards, Matthew Slippoy General Manager