World of Hyatt

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4.5/5

Average rating based on 525 reviews

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  • 5 stars

    "Best place to stay in cabo"

    Beautiful hotel and some of the best views possible of the arch right from the room. Best service and food. Thank you to Judith, Alexis and Isla for the great hospitality and service. Very professional staff, with great knowledge of the hotel and city. The drinks and service was 5 starts.


    Unicornsoceandrive

    Eduardo Segura


    General Manager at The Cape,

    a Thompson Hotel

    Dear Unicornsoceandrive, On behalf of Judith, Alexis, Isla and the entire staff thank you so much for your review, we are very proud of the experience we deliver to our guests. Once again, thank you for choosing us, and we hope to have the opportunity to host you again.


  • 5 stars

    "Beautiful Resort, Incredible Staff"

    My wife and I went for an extended weekend trip and did not want to leave. The room was luxurious, spacious and so beautiful - we felt right at home. The welcome bottle of Tequila did not hurt either! All the restaurant and pool menu items we ordered were delicious, and the service was above and beyond. Jaime the pool concierge was a particular delight. Always anticipating guests needs and even going as far to point out whenever there was a whale spotted in the ocean! His attitude and enthusiasm were infectious. The views - Sunrise, Mid-Day, Sunset - were spectacular. We felt relaxed and refreshed when we got home and already planning our next visit to The Cape.


    Daniel O

    Eduardo Segura


    General Manager at The Cape,

    a Thompson Hotel

    Dear Daniel O, Thank you for this wonderful review. We are pleased to read that you felt at home with us. We will share your kind comments with Jaime, he is an invaluable member of our team. We hope to have you soon here at The Cape.


  • 5 stars

    "The Cape Cabo San Lucas"

    The Cape is wonderfully located on Sunset Point. The staff is very attentive and knows their guest. Jaime, pool concierge, was terrific in getting you set up poolside. Lenny, Aldo, Ivan, Fabian, and many others made sure you had beverage and food service poolside. The breakfast at the Ledge was great and carried one through to dinner. The Rooftop has a great sunset view and nice food. Poolside and on the Rooftop you will get a younger vibe with EDMusic going in the afternoon and evening(sometimes more than was to our taste). Manta is a beautiful room, good food, but a bit overpriced. We stayed in a 5th floor Thompson/Cape suite which was great. All rooms have ocean views with site lines of Sunset MonaLisa on one side and Cabo on the other. Lanaii had nice seating and a small table. A little cool in January(low 70's) per comparison to Puerto Vallarta and Cancun, and drier, more desert like. The hot tub next to the pool seemed to get a little more use than the infinity pool(heated, but still cooler when air cooler). Great views from the pool area looking out at the bay(whale season, spouts, breaches), sunsets, cruise ships, Los Arcos. About 20 minute taxi ride in to Cabo and 40-50 minute ride to San Jose Airport. There were 3 weddings/events while we were there and fun to observe from a distance. Thursday thru Sunday were busiest days, Monday thru Wednesday quieter, for this time of year.


    moosetoothnd

    Eduardo Segura


    General Manager at The Cape,

    a Thompson Hotel

    Dear moosetoothnd, Thank you very much for sharing a bit of your experience with us; you are right, we are blessed with an extraordinary view, I am glad you have enjoyed it as well as our staff service. It was a pleasure to host you and we hope to have the opportunity to welcome you back.


  • 5 stars

    "Perfect for a Girls Getaway"

    My best friend and I just happened to choose The Cape for our 40th Birthday getaway. We were looking to get away from the kids, work and just unwind. We had the absolute best experience and I would recommend The Cape to anyone. We felt extremely well taken care of. The staff was so friendly and warm. The food was so good, the drinks were delicious. We worked out everyday in the gym facility. Both my friend and I feel like we had the best massage of our lives from Juanita and Banesa. The massage and spa experience was worth every dollar. We really appreciate the entire concierge crew who helped us make reservations and coordinate a whale watching tour. We spent many hours reading by the pool and loved the friendly and attentive pool staff. Highly recommend to any friends or couples looking to get away and unwind!


    Katefaul

    Eduardo Segura


    General Manager at The Cape,

    a Thompson Hotel

    Dear Katefaul Thank you for choosing us to celebrate your 40th birthday! We are so grateful to read that you and your friend had the perfect getaway at The Cape. Once again, thank you for your recommendation; we hope to welcome you back to Los Cabos.


  • 5 stars

    "The Cape Hotel"

    This hotel was very clean and the property is well kept My wife has very struct dietary restrictions and the staff went above and beyond to accommodate her needs and room service was very prompt and courteous


    ghost0072023

    Eduardo Segura


    General Manager at The Cape,

    a Thompson Hotel

    Dear ghost0072023, It has been a pleasure to host you and your wife. I am glad that we were able to accommodate all your needs and that you have enjoyed your stay at The Cape. Thank you for sharing your experience and we hope to have the opportunity to welcome you back soon.


  • 5 stars

    "Fun time in Cabo"

    Clean hotel, friendly staff, great room with a spacious balcony. The pool staff were amazing, a fun DJ and Jose, Fabian and Ivan kept us hydrated. Whale watching from the balcony swing an added bonus.


    Bernieclare108

    Eduardo Segura


    General Manager at The Cape,

    a Thompson Hotel

    Dear Bernieclare108, ¡Muchas gracias! We are very happy to know that you had a fun time at The Cape! I have shared your comments with Jose, Fabian and Ivan as a way to celebrate the great experience they deliver to our guests. We are looking forward to welcoming you back!


  • 5 stars

    "Amazing Time at The Cape!"

    We were there for a wedding and it was spectacular. Everything from the moment we arrived was damn near perfect, personal greetings, very attentive staff and the views were unreal. Great Food and Drink,


    gsevansjr


  • 5 stars

    "Amazing stay at The Cape"

    Awesome location, excellent rooms and services, staff were extremely attentive and anticipated needs and wants. I dined at all of the restaurants on the property and every one was excellent. Manta in particular was exceptional. Staff literally never said "no" - found ways to honour my requests (they weren't too crazy - my point is that staff were very accommodating). Highly recommend!


    Allen T


  • 5 stars

    "The Cape; What great service"

    I've stayed at many hotels. The staff at the Cape tops them all. The property is without question incredible. It's not a huge hotel, which makes it easy to get around, back and forth to the room, the pool or restaurants. It's simply perfect.


    percycottle


  • 5 stars

    "Everything you need in one place."

    The staff was extremely friendly from check in to check out and everything in between. The view is spectacular. You can do as little or as much as you want. This place has it all. Words are not enough to explain the culinary adventure that we experienced at the on property restaurant, MANTA. I cannot recommend it enough.


    rserrano2023