World of Hyatt

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4.0/5

Average rating based on 288 reviews

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  • 5 stars

    "A great place"

    I have been staying in Thompson Chicago since it was opened. It has a timeless beatiful interior design, homely feeling and a great location. Staff are very friendly and helpfull. You can see the team bonding between them.


    Selim H


  • 5 stars

    "Beautiful Hotel and Amazing Views"

    The staff at the Thomson went above and beyond to surpass all our needs. The views from our room was great, and the food at restaurant was excellent. Hotel acknowledges Hyatt status and exceeded expectations with offering late check out, upgraded room, and premium WiFi. Genuinely, all around great experience. Thank you Thompson!


    Newstaynewplace


  • 5 stars

    "Wow"

    Excellent hotel!!! Beautiful place, relax and confy… btw, Best bed and pilow! 🫶🏻 Thank you for this beautiful week. The staff is really cool and the hotel was very close for everything in a cute prt of the city!


    JFMontreal_Canada1


  • 5 stars

    "Wonderful, contemporary and quaint"

    Wonderful staff, clean rooms, and contemporary style. Staff was pleasant and helpful from the time of check in until the time of checkout. Enjoyed the clean room and morning coffee and tea. would absolutely stay here again


    Y4215YQmichelle


  • 5 stars

    "Fun in the Windy City"

    Smart Hotel design, Special well appointed guest rooms, Wonderful appointments, super location. The Thompson is a winner by miles. If you want to shop, eat, and visit the special venues of Chicago. There is only one hotel that meets all these requirements.


    alanrobbins9

    Ashley Negron


    Guest Services / Front Office at Thompson Chicago,

    responded to this review

    Dear alanrobbins9, Thank you for such kind words! We are thrilled to hear you enjoyed your stay with us. We're very lucky to be part of the Gold Coast neighborhood and all it has to offer. I'll happily let our staff know of a job well done! We would love to welcome you back anytime. Happy Holidays! Cheers, Ashley


  • 5 stars

    "Great stay, great location, superb staff."

    Hotel is in prime location, restaurant and bar in hotel are excellent. Rooms are quirky and spacious. Would def stay at this location again. Thompson hotels are my favorite Hyatt brands by far. Great vibe for young professionals.


    stefaniemiller1983

    Ashley Negron


    Guest Services / Front Office at Thompson Chicago,

    responded to this review

    Dear stefaniemiller1983, Thank you for such a kind review! We're thrilled to hear you enjoyed your time here at the Thompson Chicago! I agree 100% with you. Our location and the Thompson brand's overall aesthetic are my absolute favorite too! We would love to welcome you back the next time you're in town. Until then, stay safe and happy holidays! Cheers, Ashley


  • 5 stars

    "Great Chicago and Hyatt propery"

    Great Hyatt property; just off Michigan Ave so quiet but easy to get to; excellent customer service and great price point. Food in the restaurant ( we had lunch) was delicious. The rooms are spacious and the floor to ceiling windows were a huge bonus as well.


    clm65

    Ashley Negron


    Guest Services / Front Office at Thompson Chicago,

    responded to this review

    Dear clm65, Thank you for taking time to leave feedback of the Thompson Chicago. I'm so happy to hear you received such excellent service in the hotel and at our restaurant, Nico's! Chef Jacob currently has some pretty delicious lunch options and it's hard to pick a favorite! I'll make sure to pass along your compliments to him and his team. We would love to welcome you back the next time you're in the area! Cheers, Ashley


  • 5 stars

    "Location!"

    You can’t beat the location of this hotel. Close to bars, restaurants and shopping! Well appointed, clean, quiet, and comfortable rooms. I love the boutique hotel vibe that this property exhibits. Will definitely be back!


    V S

    Ashley Negron


    Guest Services / Front Office at Thompson Chicago,

    responded to this review

    Dear V S, Thank you for your amazing review of the Thompson Chicago! We're overjoyed to hear your stay with us was such a hit! I'll make sure to pass along the compliments to our Director of Housekeeping. I'm sure the housekeepers would appreciate hearing such nice positive feedback. We would love to welcome you back anytime in the future. Cheers, Ashley


  • 5 stars

    "Lovely stay as always"

    It’s our third time staying at the property this year as always it was a lovely experience. The staff and consistent with warm hospitality and friendly attitude. We requested couple things during our stay and the housekeeping were always prompt to deliver what we need. It’s our first time to have a room service for breakfast and it arrived on time and everything was freshly cooked. The room/suite was immaculate. We arrived to it very clean and towels were organized etc. No doubt this is our home away from home. Thank you Ashley and the rest of the team for the stellar service. Until next time.


    PrinceJM18

    Ashley Negron


    Guest Services / Front Office at Thompson Chicago,

    responded to this review

    Dear PrinceJM18, Thank you for such kind words! It's always a pleasure to have you and your family stay with us! I'm happy to hear you took advantage of room service breakfast this time. I'll make sure to let Chef Jacob know you enjoyed the service! We miss you guys already and look forward to your next visit. Until then, stay safe! Cheers, Ashley


  • 5 stars

    "Always an Excellent choce!"

    I love this hotel. I have stayed here many times over the years and the location, upscale décor and comfortable rooms never disappoint! The front desk is friendly and the rooms are beautiful. I especially love the location. Shopping, dining and people watching are all right here!


    CuratedLife

    Ashley Negron


    Guest Services / Front Office at Thompson Chicago,

    responded to this review

    Dear CuratedLife, We're thrilled to hear you've not only enjoyed your recent stay, but all of your previous ones as well! We always get excited when guests come back to visit and especially when they decide to make us their home away from home. Our location truly is breathtaking and the area is literally full of things to do. We can't wait for your next visit! Cheers, Ashley