World of Hyatt

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4.5/5

Average rating based on 336 reviews

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  • 5 stars

    "BEAUTIFUL HOTEL, GREAT LOCATION"

    The Thompson Chicago is a beautiful hotel in a great part of Chicago. It is contemporary but manages to be comfortable. The room was spacious (especially for a big city hotel) and the shower extra large - - though I believe we had a "standard" room. The staff was friendly and welcoming. We also enjoyed Nico Osteria for breakfast, thought I'll say it is probably for a more adult palate. It is not a Pancake House. My wife had Avocado Toast with an Egg, and I had Poached Eggs Benedict with Salmon and Branzino sausage which was excellent. Service was attentive and friendly (shout out to Antonios!)


    590howardb

    Kevin Velasquez


    Guest Services / Front Office at Thompson Chicago,

    responded to this review

    Dear 590howardb, Thank you for taking the time to give us 5-star feedback! We appreciate your wonderful comments about our property. We take pride in the presentation and ambiance our rooms can create for an enhanced guest experience. We'll also make sure to pass these notes to our lovely Nico staff and Antonio for amazing service. We hope to welcome you again soon! With best regards, Kevin Velasquez


  • 5 stars

    "5 star experience"

    the room was gorgeous. it was kept clean throughout our stay as well. The hotel is in a great location and atmosphere is amazing. service was A1 from front desk to room service really anything you needed. what else can you ask for. over the top great stay and we will be back for sure. thank you!


    bmg82100

    Kevin Velasquez


    Guest Services / Front Office at Thompson Chicago,

    responded to this review

    Dear bmg82100, Thank you so much for your kind words and 5-star review! We're overjoyed to hear our team was able to provide exceptional service and made your stay overall great! I'll make sure to congratulate them on a job well done and pass your amazing feedback to them. We cannot wait to welcome you back! With best regards, Kevin Velasquez


  • 5 stars

    "Great place to stay while in Chicago"

    The Thompson Hotel is my favorite place to stay when I visit Chicago! Located in the Gold Coast, a great location for shopping and restaurants. The staff is always welcoming and thoughtful. There is also a cool art installation in the stairwell, a must see.


    Victoria L

    Kevin Velasquez


    Guest Services / Front Office at Thompson Chicago,

    responded to this review

    Dear Victoria L, Thank you for your marvelous review of your stay at the Thompson Chicago! We are thrilled to hear you had a memorable experience and were able to fully enjoy everything the Gold Coast has to offer! We're even more excited to hear you were able to experience our 'secret' stairwell. We hope to welcome you back again soon! With best regards, Kevin Velasquez


  • 5 stars

    "The Thompson is Great"

    The Thompson Hotel is great. Great accommodations, great staff/service and great value. Our experience was fantastic from check in to check out. The service was friendly and efficient, the room was clean and comfortable and the bar and restaurant were welcoming and fantastic.


    gfowler11057

    Kevin Velasquez


    Guest Services / Front Office at Thompson Chicago,

    responded to this review

    Dear gfowler11057, We're thrilled to hear you enjoyed your stay with us at the Thompson Chicago! We appreciate your feedback and all around five-star review of our property. It brings us great joy to learn that our team was able to provide exceptional service and our amenities were very warm and welcoming. We hope to welcome you back soon! With best regards, Kevin Velasquez


  • 5 stars

    "Excellent Stay and good location"

    The lobby and front desk staff are non assuming and thorough. Restaurant had a vegan friendly menu with a few mods only. Good food. Location is great! Looking forward to another visit for a few more nights.


    sfturner4

    Kevin Velasquez


    Guest Services / Front Office at Thompson Chicago,

    responded to this review

    Dear sfturner4, Thank you for your kind words and delightful review of the Thompson Chicago! We are thrilled to hear you enjoyed our prime location, our wonderful Nico restaurant and that our staff was able to assist with every one of your needs, I'll also make sure to congratulate them on a job well done! We appreciate you considering staying with us on your future visit to Chicago! We cannot wait to welcome you back again! With best regards, Kevin Velasquez


  • 5 stars

    "Perfect in every way"

    Excellent location, in south Gold Coast neighborhood, few minutes walk to north end of Magnificent Mile. Multiple dining options around the hotel. Location seemed more quiet than staying just off Magnificent mile. Design and decor of the hotel was intimate and welcoming. All staff we encountered were polite and helpful. We used public parking structure few minutes walk from hotel. Corner room with water view was awesome, rooms well appointed and bathrooms contemporary. Highly recommend, would definitely stay here again.


    727margaretp

    Kevin Velasquez


    Guest Services / Front Office at Thompson Chicago,

    responded to this review

    Dear 727margaretp, Thank you for your wonderful words and all-around perfect review of your stay at the Thompson Chicago! We're thrilled to hear that our charmful hotel was able to provide a warm welcome to you with its wonderful setting and that our staff was also able to contribute to a great stay. We are very fortunate to be located in such an amazing neighborhood such as the Gold Coast. Thank you for considering us on your future visit to Chicago, we cannot wait to welcome you back! With best regards, Kevin Velasquez


  • 5 stars

    "Excellent Hotel"

    We love this hotel. The staff is wonderful, and the facilities are top notch. We've stayed here multiple times and it's always a treat. Our room was clean and comfortable. The atmosphere at the bar and restaurant was pleasant. It's close to great restaurants and nightlife.


    Dave A

    Kevin Velasquez


    Guest Services / Front Office at Thompson Chicago,

    responded to this review

    Dear Dave A, Thank you for your wonderful 5-star review on your most recent stay at the Thompson Chicago. We are thrilled to hear your experience with us was one again wonderful and that our entire team was able to contribute to it. We agree, Nico Osteria always does a wonderful job in setting a great ambiance for our guests. We hope to welcome you back again soon! With best regards, Kevin Velasquez


  • 5 stars

    "Excellent Chicago Hotel"

    Was so pleasantly surprised with this hotel. Neighborhood is great. Many excellent F&B options within an easy walk when you tire of the excellent hotel restaurant. Will definitely stay at this property my next trip into Chicago.


    gregduff2023

    Kevin Velasquez


    Guest Services / Front Office at Thompson Chicago,

    responded to this review

    Dear gregduff2023, Thank you for your wonderful words and 5-star review of your stay with us! We are thrilled to hear that you enjoyed your experience and enjoyed everything the wonderful Gold Coast neighborhood has to offer. Thank you for considering us on your next visit to Chicago. We cannot wait to welcome you back soon! With best regards, Kevin Velasquez


  • 5 stars

    "Another Chicago Gem"

    The Thompson has all of the coziness and top-flight trappings of an independent boutique hotel— but it's a Hyatt, so the occasional quirks you get at an independent hotel were absent. High-style, comfortable rooms. nice restaurant with good food, warm bar scene, top-notch service– all blended together perfectly.


    Da-Rolling-Stone

    Kevin Velasquez


    Guest Services / Front Office at Thompson Chicago,

    responded to this review

    Dear Da-Rolling-Stone, Thank you so much for your amazing words on your stay with us at the Thompson Chicago. We were enthralled to hear about your experience with us and more so that our entire staff was able to contribute to an amazing stay. I'll make sure to pass your kind words to our entire team for a job well done! We hope to welcome you back again soon! With best regards, Kevin Velasquez


  • 5 stars

    "Perfect location in downtown Chicago for a birthday celebration!"

    Easy to get to, easy and conveniently located to walk to high tea at the Drake. Super fun vibe in the bar area and great food and drink for breakfast/brunch. Rooms and bathrooms are very spacious and bed was comfortable. Suites are lovely and large with great views. Would stay again next time I'm in the windy city.


    Circlecitytickets

    Kevin Velasquez


    Guest Services / Front Office at Thompson Chicago,

    responded to this review

    Dear Circlecitytickets, Thank you for your remarkable review of your recent stay with us at the Thompson Chicago. We are thrilled to hear that you enjoyed your time with us and that our guest rooms, along with our service, were able to provide a memorable experience! I'll make sure to pass along your wonderful feedback to our entire Thompson team. Thank you for considering us on your next visit to Chicago! We cannot wait to welcome you back! With best regards, Kevin Velasquez