Average rating based on 194 reviews
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Love to stay here! Recommend the lake view rooms! Parking garage across the street or they offer valet. Great location close to shopping and many restaurants. Clean and trendy rooms. Stay here every time we come to Chicago!
fabulous hotel, well located, staff and amenities were excellent, all in-house dining was excellent, out of my usual price range but for this special occasion it was worth every penny! We are from Chicago so am familiar with the hotels and neighborhoods, really recommend this one.
Visited Chicago for a wedding this past weekend and the couple were treated to a split level suite, complete with roof deck patio, while guests were accommodated in gorgeous king size bed rooms. Plush accommodations with all the right fixtures, attentive staff and fantastic cocktails and bites at the bar and restaurant. Lovely stuff all round.
This hotel is centrally located with beautiful views from the higher floors. The rooms are modern and clean and the beds are extremely comfortable. The bar and restaurant were also terrific. After trying many hotels because we frequently travel to Chicago, we have settled on this one.
This hotel is located in the best area of Chicago. There are plenty of delicious restaurants along with wonderful shops. The hotel is clean and the staff is very friendly and extremely helpful. The bed ais quite comfortable. The TV timer works which is always a plus for me. The location is within walking distance to the beach along with walking, running and bike paths.
Ashley Negron
Guest Services / Front Office at Thompson Chicago,
responded to this review
Dear Tinaaarons, Thank you for your kind feedback! We are extremely lucky to call the Chicago Gold Coast neighborhood our home. We are conveniently located in an area where guests can easily find restaurants, attractions, shopping, bars, and more! We do hope to see you again in the future! Until then, stay safe! Best, Ashley
Thompson is a great hotel in Chicago! So easy and accessible. Food in the restaurant was really yummy and service was great. Also the housekeeping service was so quick and efficient. Beds we’re comfortable and the room was very clean. Great location
Ashley Negron
Guest Services / Front Office at Thompson Chicago,
responded to this review
Dear amyboweraustin, On behalf of all Thompson Chicago staff, we thank you for your kind words! Our housekeeping staff were delighted to hear their contributions to your stay were positive ones! They're truly the heart of the hotel and we'd be lost without them! If you're ever in Chicago again, we would love to welcome you back as our guest! Cheers! Ashley
Great service, beautiful room, nice bar with great food and cocktails. Location in the Gold Coast is good for access to the city. The misting vapourizers in the lobby meant there was always a wonderful scent when you came in from the city.
Darius Cristwell
Guest Services / Front Office at Thompson Chicago,
responded to this review
Chall627, Thank you for staying with us and taking the time to leave a review on TripAdvisor. We were delighted to read your review and it definitely put a smile on our face. We were happy you enjoyed your experience with us such as the food,service and location. We take pride in guest satisfaction and appreciate your feedback as it helps with our continued strive for excellence. Once again thank you for staying with us and we look forward to your return in the future. Kind Regards,
Loved the meeting space, lunch was good. The concierge was extremely helpful with valet parking since there was a dumpster close to the front door. He helped me with elevator, showed me coffee and helped obtain my vehicle. Super nice he was! The hotel was very secure as I am a woman traveling for business and at time some hotels I do not feel as safe and I did here! ******
Ashley Negron
Guest Services / Front Office at Thompson Chicago,
responded to this review
Dear 190702Ang, Thank you for the amazing feedback! We're thrilled to hear our doormen were able to assist you in so many different ways during your time with us! They truly are the best! I'll make sure to pass along the message to them! We look forward to welcoming you back as our guest. Until then, stay safe! Best, Ashley
The Thompson is a great choice for a hotel in Chicago. Room is big and view is great. There is also a signature scent in the hotel which is delightful. The bar is excellent and ambience is fantastic. I was told to try the breakfast, but did not have the opportunity, however, the coffee was on point.
Ashley Negron
Guest Services / Front Office at Thompson Chicago,
responded to this review
Dear vlaemmel2022, Thank you for your amazing feedback! I'm happy to hear you enjoyed your stay with us! I'll make sure to let our team at Nico's know how you enjoyed your time there as well! Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make the Thompson Chicago your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and stay safe! Best, Ashley
We love staying at The Thompson. The location is great and the hotel is top notch! Rooms are extremely comfortable and clean and the bathrooms are beautiful. Hotel staff are friendly and accommodating.
Darius Cristwell
Guest Services / Front Office at Thompson Chicago,
responded to this review
Mosleymom, Thank you for staying with us and taking the time to leave a review on TripAdvisor. We appreciate the feedback and were delighted to read your review. We will make sure to pass it along to our staff as well. We take pride in guest satisfaction so seeing that you enjoy our location and rooms definitely puts a smile on our face. Once again thank you for staying with us and we hope to see you again. Kind Regards
