Le Cottage Spa & Wellness is open to both external guests and hotel guests. The Spa facilities (swimming pool, saunas, hammam, sensory showers) are accessible with any treatment reservation, one hour before the treatment. For guests staying at the hotel, access is offered from the Deluxe room.

 

For further information contact us at +33 (0)3 65 36 13 00 or by email spalecottage@hyatt.com

 

Due to the situation related to COVID-19, we welcome a limited number of people in all the Spa infrastructures. Time slots of one hour are set up for access to the swimming pool. It is recommended that you book your time slot with Le Cottage Spa & Wellness or at the Reception desk to ensure availability.

 

RESERVATIONS 

The indicated durations correspond to the actual durations of the treatments. If you need to change or cancel your appointment, please notify us 4 hours prior to your appointment in order to avoid being charged for the full treatment.

 

PRE-ARRIVAL

We recommend that you arrive at least 15 minutes prior to your appointment, in order to fully enjoy the experience. Any delay will reduce the length of your treatment, to ensure that the following guest does not have a shortened moment of relaxation. Towels and bathrobes will be handed to you upon your arrival.

 

CANCELLATIONS

If you need to change or cancel your appointment, please notify us 4 hours prior to your appointment in order to avoid being charged for the full treatment.

 

THERMES, SWIMMING POOL AND FITNESS CENTER

Wearing a swimsuit is mandatory at the pool and the ‘Thermes’ (sauna, hammam, sensory showers, ice fountain). The swimming pool is a place for rest and relaxation. Children under 16 are under the responsibility and the supervision of their parents or accompanying adults. For safety reasons, they would unfortunately be refused at the entrance, should they arrive unaccompanied.

 

TREATMENTS

Children aged 16 and under are welcomed for treatments with an accompanying adult. An authorization must be signed by one of the legal guardians and the health questionnaire must be completed.

 

SPA REQUIREMENTS

You will be given a health questionnaire for you to fill in with honesty, in order to adapt our treatments to your profile and serve you better. Please note that Spa therapists cannot give massages to guests suffering from certain illnesses. From the 4th month of pregnancy, expectant mothers can enjoy most of our treatments, in agreement with their doctors. Our Spa therapists will be very happy to advise you if needed. Le Cottage Spa & Wellness shall not be held responsible for any situation that you would not have mentioned on this document.

 

MEANS OF PAYMENT

Le Cottage Spa & Wellness accepts the following payment methods: cash, debit card and cheque.