curate the best

Hyatt helps you curate client travel experiences that exceed all expectations.

curate the best

Hyatt helps you curate client travel experiences that exceed all expectations.

As a travel advisor, enjoy special rates, personalized service, and more when you choose Hyatt.

We understand how important demonstrating care for your clients is to your business. Every day, with every interaction, Hyatt teams go above and beyond so you can deliver the best experiences imaginable.

  • Enjoy special rates just for you, including up to 50% off the daily rate for eligible stays. Click here to book travel for yourself.
  • Mention our perks, like free Wi-Fi in Hyatt hotels and resorts worldwide, and free breakfast at participating Hyatt Place and Hyatt House hotels.
  • Partner with our dedicated teams—together, we'll help deliver to your clients personalized service that goes above and beyond.
  • Work with an on-site planner to host industry groups with the Entertainment Set—a customizable package with special offerings including VIP treatment and multi-tour booking benefits.
  • Earn 10% commission on eligible rates (use chain code HY in the GDS).
  • Discover our World of Hyatt loyalty program—book commissionable rates for your clients while they earn points toward free nights, airline miles, and more.

Have questions? We’re happy to help with general reservations, GDS automation assistance, commission inquiries, and more.

Hyatt Travel Partner Helpline Within the U.S. and Canada – (855) 824-9288
Outside the U.S. – (402) 592-6462
Reservations (800) 55-HYATT
Commission Help Desk commissionhelpdesk@hyatt.com
Hyatt Customer Service (800) 634-3839
Travel Agent Support (800) 634-3940
Meeting Connection (800) 522 1100

 

We invite you to explore the brand bar below to learn about each of our brands. Please click each brand logo to learn more.

Click the button below to book travel for your clients.

Hyatt’s Commission Statement
Hyatt hotels and resorts will pay 10% commission to approved travel agencies for all Eligible Rates worldwide. “Eligible Rates” means certain rate plans communicated to Travel Advisor as commissionable.  The Eligible Rate applies to the portion of the room rate paid by the guest. Commission does not apply to incidentals, taxes, mandatory fees, e.g. resort fees or gratuities. Special discounted rates for travel advisors are non-commissionable.

Commissions for stays at Hyatt’s hotels and resorts will be paid for each night stayed at an Eligible Rate, up to the first 29 consecutive nights of a guest’s stay. Back-to-back stays within a 24-hour period at a single Hyatt hotel are considered one stay.  Unless otherwise agreed, Commission is not paid on convention bookings, government rates that are net/non-commissionable, any internet-only (not including Hyatt.com) rate programs, Hyatt gift cards and rates booked through online travel agencies.

Please contact Onyx customer service for additional commission payment information, including the dates commission checks were issued, client changes which affect commission payments and questions regarding no-shows.

All commission payment inquiries must be submitted within 9 months of the guest’s check-out.

Onyx
Phone: 1.214.396.3280
Email: commissionhelpdesk@hyatt.com

Due to the law in Turkey, money cannot be sent without an invoice. Therefore, travel agents must apply for their commission. Travel agents must send an invoice dated on the day of the check out and addressed on the invoice as:

This is for invoice only: 

Goktrans Turizm Ve Tic As
Buyukdere Cad. Dogus Han No. 42/3
Mecidiyekoy
Istanbul
Turkeyit managers

Hyatt®, Park Hyatt®, Andaz®, Miraval®, Grand Hyatt®, Hyatt Regency®, Hyatt Centric®, The Unbound Collection by Hyatt®, Hyatt Place®, Hyatt House®, Hyatt Ziva™, Hyatt Zilara™, Thompson Hotels®, Destination by Hyatt™, Alila®, Caption by Hyatt,  JdV by Hyatt™, World of Hyatt® and related marks are trademarks of Hyatt Corporation, its affiliates or licensors. ©2020 Hyatt Corporation. All rights reserved.