Safety First, Wellbeing Always
Providing safe and clean environments for our guests and colleagues is always a top priority for Hyatt hotels globally, and we remain committed to enhanced levels of cleanliness.
Our Global Care & Cleanliness Commitment focuses on the safety and wellbeing of our colleagues and guests and builds on our existing rigorous safety and cleanliness protocols. The commitment includes an international cleanliness and training accreditation process, trained Hygiene & Wellbeing Leaders or teams, and trusted medical and cross-functional industry advisors. Visit Global Care & Cleanliness Commitment to learn more about enhanced safety and cleanliness measures you may see at Hyatt hotels worldwide.
Face Masks & Coverings:
We believe in responsible and safe travel while staying vigilant and following procedures and protocols developed in consideration of guidance and information shared by the World Health Organization (WHO), Centers for Disease Control and Prevention (CDC), other leading organizations and experts, and local government requirements and guidance.
Face masks or coverings may be required in hotel indoor public areas and when moving around in outdoor areas at certain Hyatt hotels globally, based on local mandates or guidance.
Public areas may include hotel lobbies, elevators, meetings and events spaces when guests are not seated and socially distanced, restaurants and bars, and fitness centers. Even when a local mask mandate is in effect, please be aware that some guests may be exempt from it under the local mandate. Contact a Hyatt Global Care Center for more information on specific requirements for your hotel.