The Best Rate guaranteed

Book with Confidence on Hyatt.com

If you find a better rate, we’ll match it—and give you $50 toward your next stay

You’ve come to the right place. When you book direct on hyatt.com, you know you’re getting the best rates at any Hyatt hotel or resort worldwide. We guarantee it. If you find a lower, qualifying rate published on another site, we’ll not only match it but we’ll also give you $50 to use toward your next Hyatt stay.

Found a lower rate?

  • To submit a claim in English:
    Complete our online claim form after booking on hyatt.com.
  • To submit a claim in a language other than English:
    Call Hyatt’s Global Contact Center at 1-888-964-9288 or your local Hyatt reservation center after booking on hyatt.com. A hyatt.com representative will review your claim and respond with a status update within 24 hours.

Please beware that, while Hyatt’s Best Rate Guarantee may apply, the hotel’s cancellation policy will apply to your reservation booked on hyatt.com. Hyatt’s Best Rate Guarantee is subject to its complete terms and conditions.

Frequently Asked Questions

Book with Confidence on Hyatt.com

If you find a better rate, we’ll match it—and give you $50 toward your next stay

You’ve come to the right place. When you book direct on hyatt.com, you know you’re getting the best rates at any Hyatt hotel or resort worldwide. We guarantee it. If you find a lower, qualifying rate published on another site, we’ll not only match it but we’ll also give you $50 to use toward your next Hyatt stay.

Found a lower rate?

  • To submit a claim in English:
    Complete our online claim form after booking on hyatt.com.
  • To submit a claim in a language other than English:
    Call Hyatt’s Global Contact Center at 1-888-964-9288 or your local Hyatt reservation center after booking on hyatt.com. A hyatt.com representative will review your claim and respond with a status update within 24 hours.

Please beware that, while Hyatt’s Best Rate Guarantee may apply, the hotel’s cancellation policy will apply to your reservation booked on hyatt.com. Hyatt’s Best Rate Guarantee is subject to its complete terms and conditions.

Frequently Asked Questions



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