Hotel Policies
Cancellation Policy
48 Hour Cancellation policy
Pet Policy
Pet Fees
Up to 6 nights: $75/stay
7–30 nights: Additional $100 cleaning fee
Weight Limits
One dog: 50 pounds
Two dogs: 75 pounds, combined
All dogs must be housebroken.
Smoking Policy
Hyatt is committed to providing a smoke-free environment. There is no smoking allowed in the public areas of the hotel or the guestrooms. This includes e-cigarettes and vape pens. The hotel will apply a $250 + tax cleaning fee to any guestroom that violates this non-smoking policy. We appreciate your consideration for other guests. Designated outdoor smoking areas are available.
Packages
Packages that are 0-25 pounds are $5 for handling/storage
Package 26-50 pounds is $10
Packages more than 50 pounds is $20
Packages that are stored for more than 5 days, will incur an additional $20 storage fee
We are not equipped to store LARGE items like pallets, bikes, furniture, etc. If items arrive at the hotel that are oversized, they may not be accepted.
Gift Bags
The cost to have gift bags given to guests are:
· $3 to be given out over the desk
· $5 delivered to the guest room