- Disinfection of key cards
- Sanitisation of counters and table surfaces
- Sanitisation of pens and stationery after every use
- Mandatory masks for our front desk associates
- Hand sanitising gels for guest use
Hotel Policies
Caring for Your Wellbeing
Pet Policy
Hyatt Regency West Hanoi allows guests to keep domestic pet(s) in their room/residence, however is subject to hotel management prior approval and in compliance with local law and building regulations
Guests shall ensure that these pet(s) have obtained the necessary documentation
All Authorized pet(s) will be charged at USD 15 per pet per night at the hotel building. All pets will be charged at USD 100 per month for long staying at the residence
A maximum number of 2 pets per room/residence will be allowed. However, types of domestic pet(s) will be subject to the discretion of the General Manager
Weight: must not exceed (15) kg at anytime
Height: must not exceed (40) cm at anytime
Length: must not exceed (50) cm at anytime
👉Call us now at +84 242 230 1234, or email reservation.hanrh@hyatt.com to book for your stay!
Read the Pet(s) Policy in details here