Hotel Policies

Pet Policy

Park Hyatt Istanbul – Maçka Palas welcomes your beloved pets and service animals. Our pet-friendly rooms are designed to make your four-legged friends feel as posh and pampered as you will. We happily welcome pets weighing up to 25 kilograms per room.

Smoking Policy

Park Hyatt Istanbul is a non-smoking hotel.
The hotel and all our rooms are non-smoking areas and also smoking is prohibited all inside public areas in Turkey. Please feel free to use your room balcony or terrace for smoking purposes ( if available ). Please note that we will charge an additional cleaning fee of €250 for prohibited smoking in our hotel rooms. Thank you very much for your understanding.