ON-PROPERTY COVID-19 TESTING FOR A FEE:

As an extension of Hyatt’s Global Care & Cleanliness Commitment, Hyatt Regency Trinidad has arranged for on-property COVID-19 testing for a fee through May 31, 2021. This is valid for up to two registered guests per guestroom per stay. Tests are subject to availability. See pricing below. 

 

To further care for any guest who is required to extend their stay due to a delay in testing or test results or a positive test result prior to their return flight, Hyatt Regency Trinidad will offer a special Travel Delay Rate, extending up to 50% off. The rate is valid for stays up to 14 nights. No minimum length of stay is required at this time, and guests must book with hotel directly while on property.  

See terms and conditions below. 

 

TESTING DETAILS

 

Tests are performed at nearby Acropolis Medical. Appointments are required and can be made online at the following website: www.acropolismedical.com

 

Testing Costs:

 

COVID-19 RT-PCR Test:

$1200 TT$/ 176 USD- On Site 

 

Rapid Antigen Test:

700 TTD (+/- 104 USD) - On site 

 

Terms & Conditions:

  • Complimentary rapid antigen or RT-PCR testing only applies to guests at participating hotels through May 31, 2021 who are departing for the U.S.

  • A complimentary rapid antigen test or RT-PCR (based on location) will be offered for each guest, up to two (2) registered guests per guestroom per stay, on direct and third-party bookings.

  • Tests must be conducted during a stay at a participating hotel, and no refund or credit will be issued for unused tests. Guest may be required to show proof of travel plans.

  • Minimum stay requirements for large groups/weddings are at the discretion of resort.

  • Testing offer not valid for guests traveling to other locations and subject to terms and conditions disclosed at time of booking.  

  • Travel Delay Rate valid in connection with extending both direct and third-party bookings and will be based on prevailing rate at time of reservation extension. 

  • Rate must be booked on-property due to a delay in testing or test results, or a positive test during stay and prior to departure. 

  • Guest may be required to show proof of test status and interrupted travel plans.

  • Valid at all Hyatt hotels in Mexico, Central America, the Caribbean and South America, excluding Hyatt Ziva and Hyatt Zilara resorts. Rate may only be booked by a guest during a stay.

  • Participating hotels reserve the right to change Travel Delay Rate to the then-current Hyatt Daily Rate in the event of fraud, abuse or misuse of the Travel Delay Rate.

  • Offers may be modified or withdrawn at any time without notice for any reason, including if the CDC modifies its testing requirements.

  • Offers subject to availability and void where prohibited by law.

Hotel Policies

OUR GLOBAL CARE AND CLEANLINESS COMMITMENT

Our top priority for welcoming guests and colleagues back to Hyatt properties is doing it safely, with your wellbeing in mind.

Guided by our purpose of care and experience delivering world-class hospitality for more than 60 years, Hyatt’s Global Care & Cleanliness Commitment builds on our existing rigorous safety and cleanliness protocols.

You can have peace of mind knowing we are taking precautionary measures in an effort to maintain a safe environment for our guests, customers and colleagues.  While we continue to evolve and enhance our safety and cleanliness protocols, click here to learn about some new measures you may see at Hyatt hotels worldwide.

ROOM POLICY

Rooms are all Smoke Free and charges will apply for smoking in room.
• Check-in is at 3PM
• Check out at noon
• Crib request is at no charge
• Minimum age to reserve room is 18 years
• A child is considered up to the age of 12 and is considered an adult from age 13 for       occupancy
• Pets are not allowed (Service Animals Only)
• No charge for a Refrigerator
• Rollaway bed- $30USD per stay

 

LATE CHECK-OUT POLICY AND FEES

• Subject to availability until 2pm.
• Check-out between 2pm - 3pm is US$50.
• Check-out between 3pm - 6pm is US$100.
• Check-out after 6pm is a full night stay charge
• Early Departure fee of one night room and tax apply

FOR INCIDENTAL CHARGES: Credit card required at check in.

 

DO NOT DISTURB POLICY

At Hyatt, the welfare and safety of our guests and colleagues is a top priority. It is Hyatt's practice to enter any occupied guest room at a minimum of once within a 24 hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.

 

VISA INFORMATION

Passport holders from the countries of Australia, New Zealand, all Asian and Pacific nations require a visa in advance. The only exceptions are South Korea, Israel, and Turkey.

No visa is required for USA, Canada, EU, Switzerland, Liechtenstein, Iceland, and the rest of the British Commonwealth except the Commonwealth African countries of Cameroon, Mozambique, Namibia, Nigeria, Tanzania and Uganda.

No visa is required for the nearby countries of Brazil, Colombia, Venezuela, and Suriname. Visas are required for Mexico and all non- Commonwealth/non-EU Caribbean, Central and South American countries. Remainder of non-Commonwealth/non-EU Europe and Africa also need a visa in advance. Both advance and free on-arrival visa (for everyone else) are on for 90-day maximum stay.

 

BANNED ITEMS

Hover board Policy: In the interest of safety for our guests and employees, we do not allow hover boards on any Hyatt property.
Weapon Policy: This hotel prohibits firearms and other weapons of any kind.