Hotel Policies

The safety and wellbeing of our guests is our top priority. In response to COVID-19, we have introduced enhanced measures for guests’ safety and peace of mind.

These precautionary measures are in line with Hyatt’s commitment to Caring for Your Wellbeing.

In-Room

Hotel Policies

In-Room

  • Sanitization of high-touch areas using a high-grade disinfectant
  • Increased frequency of cleaning air filters
  • Alcohol wipes provided in your amenities
  • Complimentary hand sanitizers by calling the front desk 

Dining Outlets

Dining Policies

Dining Outlets

  • Assurance of food safety through our ISO 22000 certification, a comprehensive and independently audited food safety management system
  • Sanitization of tables, chairs, condiment holders and menus before seating guests
  • Placement of cutlery inside napkins
  • Use of mask and gloves by all associates when preparing meals and plating dishes
  • Alcohol wipes for guests’ use

Check-in

Check In

Check-in

  • Disinfection of key cards
  • Sanitization of counter and table surfaces
  • Sanitization of pens after every guest use
  • Mandatory masks for our front desk associates
  • Hand sanitizing gels for guests’ use

Hygiene Certifications

Hyatt Regency Bangkok Sukhumvit has passed certain hygienic standards in Thailand since the opening in December 2018.

SHA certification

Hygiene, Health and Safety Policy at Hyatt Regency Bangkok Sukhumvit

SHA certification

  • The Amazing Thailand Safety and Health Administration (SHA) project is a result of cooperation between the Ministry of Tourism and Sports, the Tourism Authority of Thailand (TAT), the Ministry of Public Health, the Department of Disease Control, the Department of Health and the Department of Health Service Support, as well as government and private sector organizations involved in the tourism industry.

Food Hygiene Certificates

Hygiene, Health and Safety Policy at Hyatt Regency Bangkok Sukhumvit

Food Hygiene Certificates

  • ISO 22000: Food Safety Management System
  • HACCP: Hazard Analysis and Critical Control Point
  • GMP: Good Manufacturing Practice