Check in on Your Phone

At tommie Austin, you can use your phone to check in, make your room key at the key station, and seamlessly access your room.
4th Floor Bar

Scan the QR code in the lobby.
Begin digital check-in by scanning the QR code in the lobby with your phone.


Complete your reservation from your phone.
During digital check-in, you can select housekeeping preferences and change your room type. You may be asked to add payment details or verify your identity, so keep your wallet handy.


Create your key card.
After you’ve checked in, you’ll receive a QR code via email that can be used to create your key card at the lobby key station.

Check in Before You Arrive

If your reservation was booked directly with Hyatt, you can access digital check-in up to 24 hours prior to your check-in time via your pre-arrival email.

Or, if you are a World of Hyatt member on an eligible stay, you can check in, access your digital key, and see upgrades awarded — all via the World of Hyatt app.