Hotel Policies
Safety Procedures
Safety Procedures
MOBILE CHECK-IN AND KEYLESS ENTRY
Use our World of Hyatt app to check-in, access your room, and receive your final bill without contact - all from your mobile phone.
CLEANING ENHANCEMENTS
We have increased the frequency of cleaning and disinfecting of high-touch surfaces and areas including the lobby, front desk, credit card processing machines, guestrooms, restaurants, public restrooms, elevator buttons, the fitness center, all employee areas, meeting spaces, and more.
FACE MASKS
Per city ordinance, face masks will be options for all guests and staff, regardless of vaccination status, in all areas of the hotel.
HAND SANITIZING STATIONS
Touchless hand sanitizing stations have been placed in prominent areas throughout the hotel’s public spaces and entrances.
PAPERLESS MENUS
QR codes have been placed in common areas of the hotel for guests to quickly and easily download our menus - another way to eliminate a touch point while remaining environmentally friendly.
HOUSEKEEPING
Bathroom towels, trash and amenities will be refreshed daily and upon request. Full housekeeping service will occur on the third day of guest's stay. All staff will be required to wear the proper PPE before entering a guest room.
HYGIENE MANAGER
A trained, on-site Hygiene Manager has been appointed to ensure the daily implementation of our new operational guidance and protocols.
Amenity and Activity Modifications
MOBILE CONCIERGE
While our concierge agent is still available and ready to assist in our lobby, our mobile concierge allows you to ask questions and request items to your room by texting (512) 817-1181
FITNESS CENTER
The fitness center will be open daily.
VALET PARKING
Valet is available at The Driskill's Brazos Street entrance. Please visit our website for more information regarding pricing. Our Brazos Street entrance will be designated as a guest drop off for unpacking vehicles and sanitized bell carts will be available for guest’s use. The front drive will also be available for ADA assistance. Guest will have several nearby self-parking garages located within walking distance; one is located across the street and the other just one block away. Guests are also encouraged to use the ParkATX app for street parking.
SMOKING
The Driskill is a non-smoking hotel. A cleaning fee of $600 will be applied, should smoking occur in the guest room.
Firearms Policy
PURSUANT TO SECTION 30.06, PENAL CODE (TRESPASS BY LICENSE HOLDER WITH A CONCEALED HANDGUN), A PERSON LICENSED UNDER SUBCHAPTER H, CHAPTER 411, GOVERNMENT CODE (HANDGUN LICENSING LAW), MAY NOT ENTER THIS PROPERTY WITH A CONCEALED HANDGUN.
PURSUANT TO SECTION 30.07, PENAL CODE (TRESPASS BY LICENSE HOLDER WITH AN OPENLY CARRIED HANDGUN), A PERSON LICENSED UNDER SUBCHAPTER H, CHAPTER 411, GOVERNMENT CODE (HANDGUN LICENSING LAW), MAY NOT ENTER THIS PROPERTY WITH A HANDGUN THAT IS CARRIED OPENLY.
DE ACUERDO CON LA SECCIÓN 30.06 DEL CÓDIGO PENAL (INGRESO SIN AUTORIZACIÓN DE UN PORTADOR DE UNA LICENCIA PARA LLEVAR UN ARMA DE FUEGO CORTA OCULTA), UNA PERSONA CON LICENCIA SEGÚN EL SUBCAPÍTULO H, CAPÍTULO 411 DEL CÓDIGO DEL GOBIERNO (LEY PARA PORTAR ARMAS DE FUEGO CORTAS OCULTAS), NO PUEDE INGRESAR A ESTA PROPIEDAD CON UNA ARMA DE FUEGO CORTA LLEVA OCULTA.
DE ACUERDO CON LA SECCIÓN 30.07 DEL CÓDIGO PENAL (INGRESO SIN AUTORIZACIÓN DE UN PORTADOR DE UNA LICENCIA PARA LLEVAR UN ARMA DE FUEGO CORTA ABIERTAMENTE), UNA PERSONA CON LICENCIA SEGÚN EL SUBCAPÍTULO H, CAPÍTULO 411 DEL CÓDIGO DEL GOBIERNO (LEY PARA PORTAR ARMAS DE FUEGO CORTAS), NO PUEDE INGRESAR A ESTA PROPIEDAD CON UNA ARMA DE FUEGO CORTA LLEVA ABIERTAMENTE.