Hotel Policies

Updated Safety Procedures

Providing a safe and healthy environment for our guests and colleagues is always top priority at The Driskill – even more so today. In an effort to ensure a healthy environment and in accordance with CDC, WHO, and local guidance, we have implemented additional hygiene and safety measures throughout the property. Below is a list of modifications that have been made to our amenities and updates to the hotel’s safety procedures.

 

Updated Safety Procedures

MOBILE CHECK-IN AND KEYLESS ENTRY

Use our World of Hyatt app to check-in, access your room, and receive your final bill without contact - all from your mobile phone.

CLEANING ENHANCEMENTS

We have increased the frequency of cleaning and disinfecting of high-touch surfaces and areas including the lobby, front desk, credit card processing machines, guestrooms, restaurants, public restrooms, elevator buttons, the fitness center, all employee areas, meeting spaces, and more.

LOBBY

The updated arrival process now includes a plexiglass barrier at the front desk for a contact-free check in experience. Floor decals and signage have been added to remind guests of social distancing requirements.

FACE MASKS

Per city ordinance, guests will be required to wear face masks in all public areas of the hotel. Masks will be available at the front desk for any guest that may need one.

 HAND SANITIZING STATIONS

Touchless hand sanitizing stations have been placed in prominent areas throughout the hotel’s public spaces and entrances.

PAPERLESS MENUS

QR codes have been placed in common areas of the hotel for guests to quickly and easily download our menus - another way to eliminate a touch point while remaining environmentally friendly.

 HOUSEKEEPING

In order to minimize contact, housekeeping services will not be provided for guests staying less than 5 nights. Fresh towels and amenities will be available upon request and drop off at your door in a contactless form. All staff will be required to wear the proper PPE before entering a guest room.

SOCIAL DISTANCING

The hotel has implemented social distancing guidance in public areas and has rearranged furniture in the lobby, restaurants, and other relaxation areas throughout the property.

HYGIENE MANAGER

A trained, on-site Hygiene Manager has been appointed to ensure the daily implementation of our new operational guidance and protocols.

 

 

Amenity and Activity Modifications

MOBILE CONCIERGE

While our concierge agent is still available and ready to assist in our lobby, our mobile concierge allows you to ask questions and request items to your room by texting (512) 817-1181

FITNESS CENTER

The fitness center will be open daily and will provide limited capacity to maintain social distancing practices. Steam rooms & showers will remain closed until further notice.

VALET PARKING

Valet service has been temporarily suspended. Our Brazos Street entrance will be designated as a guest drop off for unpacking vehicles and sanitized bell carts will be available for guest’s use. The front drive will also be available for ADA assistance. Guest will have several nearby self-parking garages located within walking distance; one is located across the street and the other just one block away. Guests are also encouraged to use the ParkATX app for street parking.

 

Dining Modifications

For updates and hours of operation for our specific outlets, please refer to our dining page or contact the hotel directly

Select tables have been rearranged or closed to ensure proper social distancing

High touch areas will be sanitized at least every two hours

Tables and chairs will be sanitized after each guest

Servers, Chefs, Bartenders, and Setup teams will wear disposable gloves and face masks.

Guests will be required to wear face masks in public spaces and when not seated at their table

QR codes available at each table for guests to quickly and easily download our menus

Firearms Policy

PURSUANT TO SECTION 30.06, PENAL CODE (TRESPASS BY LICENSE HOLDER WITH A CONCEALED HANDGUN), A PERSON LICENSED UNDER SUBCHAPTER H, CHAPTER 411, GOVERNMENT CODE (HANDGUN LICENSING LAW), MAY NOT ENTER THIS PROPERTY WITH A CONCEALED HANDGUN.


PURSUANT TO SECTION 30.07, PENAL CODE (TRESPASS BY LICENSE HOLDER WITH AN OPENLY CARRIED HANDGUN), A PERSON LICENSED UNDER SUBCHAPTER H, CHAPTER 411, GOVERNMENT CODE (HANDGUN LICENSING LAW), MAY NOT ENTER THIS PROPERTY WITH A HANDGUN THAT IS CARRIED OPENLY.


DE ACUERDO CON LA SECCIÓN 30.06 DEL CÓDIGO PENAL (INGRESO SIN AUTORIZACIÓN DE UN PORTADOR DE UNA LICENCIA PARA LLEVAR UN ARMA DE FUEGO CORTA OCULTA), UNA PERSONA CON LICENCIA SEGÚN EL SUBCAPÍTULO H, CAPÍTULO 411 DEL CÓDIGO DEL GOBIERNO (LEY PARA PORTAR ARMAS DE FUEGO CORTAS OCULTAS), NO PUEDE INGRESAR A ESTA PROPIEDAD CON UNA ARMA DE FUEGO CORTA LLEVA OCULTA.


DE ACUERDO CON LA SECCIÓN 30.07 DEL CÓDIGO PENAL (INGRESO SIN AUTORIZACIÓN DE UN PORTADOR DE UNA LICENCIA PARA LLEVAR UN ARMA DE FUEGO CORTA ABIERTAMENTE), UNA PERSONA CON LICENCIA SEGÚN EL SUBCAPÍTULO H, CAPÍTULO 411 DEL CÓDIGO DEL GOBIERNO (LEY PARA PORTAR ARMAS DE FUEGO CORTAS), NO PUEDE INGRESAR A ESTA PROPIEDAD CON UNA ARMA DE FUEGO CORTA LLEVA ABIERTAMENTE.