AUSTIN / BASTROP, TEXAS (June 15, 2016)—Hyatt Regency Lost Pines Resort & Spa—a luxury wilderness retreat nestled in the Lost Pines Region between Austin and Bastrop, Texas—announced today that it has been awarded the TripAdvisor® Certificate of Excellence. This TripAdvisor program, now in its sixth year, recognizes and celebrates hospitality businesses that have earned great traveler reviews during the past year.
The Certificate of Excellence—which is given to accommodations, eateries and attractions all over the world—shines a light on those businesses that have consistently delivered a high-quality experience to their customers.
“Given Hyatt’s commitment to authentic hospitality and the guest experience, this award means a great deal to us,” said Michael Jokovich, Area Vice President and General Manager of Hyatt Regency Lost Pines. “Our resort associates work really hard to create memorable vacation experiences for our guests, so to have their endorsement makes us proud, and also encourages and inspires us as we continue doing what we love to do.”
TripAdvisor’s Certificate of Excellence program takes into account the quality, quantity and timeliness of reviews submitted by travelers during a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, must have been listed on TripAdvisor for at least 12 months and must have a minimum number of reviews.
“With the Certificate of Excellence, TripAdvisor honors hospitality businesses that have consistently received strong praise and ratings from travelers,” said Heather Leisman, vice president of industry marketing for TripAdvisor. “This recognition helps travelers identify and book properties that regularly deliver great service. TripAdvisor is proud to play this integral role in helping travelers feel more confident in their booking decisions.”