Hotel Policies

Guidelines for Dog Owners

1-6 nights: the fee is $75, whether a 1 night or 6 nights stay.
7-30 nights: the fee is $75 plus an additional deep cleaning fee of $100.
30+ nights: fee is based on hotel’s discretion

To ensure maximum comfort for all of our guests, following the departure of a guest and their pet after a 7-30 night stay, there are certain steps that we must take to ensure the suite is left clean and free from possible allergens. We deep clean carpets, drapes, bedspreads and other linens, and fumigate the suite to remove any fleas etc.

The cost of performing this extra cleaning is approximately $100.  For this reason, we add a NON-REFUNDABLE cleaning charge to the account when a guest checks-in for 7-30 nights with a pet.

The Hyatt Place brand, limits pets to two (2) household dogs per room weighing less than 50 lbs. each, all dogs must be housebroken.  We reserve the right to refuse dogs that do not meet customary standards for household dogs, based on species, odor or aggressiveness.  Your pet must be confined in a carrier if left unattended during the cleaning of your room or you can make arrangements to be present when your room is serviced.

Pets are not allowed in the Public areas, food service areas and pool. We suggest Guest use side or back entrances, and dogs must be on leashes when in public areas.

Housekeeping Service (Pets Related)

It is mandatory that all guest rooms with pets are required to be serviced by our housekeeper at a minimum every three (3) days.