Hotel Policies

Parking Policy

Valet Parking
$23.00 Overnight
$12.00 Daily

$18.00 Overnight
$8.00 Daily

Pet Policy

Your furry friends are always welcome at our pet-friendly hotel in Fort Worth.

Weight Limits
We allow dogs weighing 50 pounds or less, and a maximum of two dogs weighing a combined 75 pounds or less per room during your stay.


  • For guests staying up to six nights, there is a $75 nonrefundable pet fee.
  • For stays from seven to 30 nights, there is a $75 nonrefundable pet fee plus a $100 cleaning fee.
  • Fees do not include taxes.

To ensure maximum comfort for our guests, there are certain steps we must take to ensure the suite is clean and free from possible allergens following the departure of a guest and their pet(s). We deep clean carpets, drapes, bedspreads, and other linens. We also fumigate the suite. For this reason, we add the nonrefundable pet and cleaning fee to the account during check-in.

Guidelines for Dog Owners
All dogs must be housebroken. Dogs must be on leashes when in public areas. Pets are not allowed in the food service areas and pool. Your pet must be confined in a carrier if left unattended during the cleaning of your room or you can arrange to be present when your room is serviced.

Smoking Policy

Hyatt is committed to providing a smoke-free environment.
There is no smoking, including vaping, allowed in the public areas of the hotel or the guestrooms.
The hotel will apply a $250 + tax cleaning fee to any guestroom that violates this non-smoking policy.
We appreciate your consideration for other guests and ask that you report any smoking or vaping in the building immediately.
Designated outdoor smoking and vaping areas are available. Please visit the Host Stand for details.

Express Housekeeping

Guided by Hyatt’s Culture of Care, we are pleased to announce Express Housekeeping – our evolved Housekeeping stayover program for select service properties in the Americas.

Express Housekeeping provides a lighter service, after every second night (every other day), compared to the current full clean after every third night. This program acknowledges the needed evolution for more frequent Housekeeping stayover service in today’s business climate. Building on data-derived guest insights, Express Housekeeping is the next evolution of Hyatt’s Housekeeping Guest Personal Preferences (HGPP).

The program is grounded in data and designed to address the most critical touch points in the stayover Housekeeping experience: removal of trash, replacement of towels, replenishment of toiletries, and tidying the bed. Listening to what matters most to our guests is at the core of our decision-making process. Property teams are to use their discretion for all other in-room Housekeeping touch points beyond Express Housekeeping.