Hotel Policies

Firearms Policy

The safety and security of our guests and associates is of utmost importance to Hyatt. This policy is designed for the protection of our guests and associates, and pertains to the presence of firearms on hotel premises.

Hyatt recognizes that guests or visitors may legally possess firearms for a variety of legitimate purposes. This policy is intended to create a safe environment for all guests and visitors by providing appropriate guidance over the custody of firearms on our premises.

Hotel premises are private property. Guests or visitors of a Hyatt hotel who lawfully are permitted to possess a firearm, may bring such firearm onto hotel premises for storage purposes only. Any guest or visitor who is in possession of a firearm on hotel premises is personally responsible for abiding by all applicable federal, state and local laws with respect to firearms, in the jurisdiction where the hotel is located and ensuring that the firearm is:

  • unloaded
  • secured in a locked, hard-sided firearm container provided by the guest;
  • and securely safeguarded at all times in a guest room (or personal vehicle), except when transporting the firearm into or out of the hotel.

Guests who fail to abide by this policy may be asked to leave the hotel premises. A blanket exception to the restrictions described in this policy statement applies only to law enforcement officers and designated military personnel, who are on-duty and required to carry firearms in the performance of their duties. No exemption to this policy is allowed for private persons, even those licensed and permitted to carry a firearm, and/or where applicable, to conceal-carry a firearm.

Questions concerning this policy or its implementation may be addressed to Hyatt’s Global Security department.

Dogs-Only Policy

Hyatt Place DFW Airport is a dog-only hotel.

Weight Limits

We allow dogs weighing 50 pounds or less, and a maximum of two dogs weighing a combined 75 pounds or less per room during your stay.

Fees

For guests staying up to six nights, there is a $75 nonrefundable dog fee. For stays from seven to 30 nights, there is a $75 nonrefundable dog fee plus a $100 cleaning fee. Fees do not include taxes.

To ensure maximum comfort for all of our guests, following the departure of a guest and their dogs, there are certain steps we must take to ensure the suite is clean and free from possible allergens. We deep clean carpets, drapes, bedspreads and other linens, and fumigate the suite. For this reason, we add the nonrefundable dog/cleaning fee to the account during check-in.

Guidelines for Dog Owners

All dogs must be housebroken. Dogs must be on leashes when in public areas. Dogs are not allowed in the food service areas and pool. Your dog must be confined in a carrier if left unattended during the cleaning of your room or you can arrange to be present when your room is serviced.