Hotel Policies

Name: Hyatt Place Dallas-North/by the Galleria
Address: 5229 Spring Valley Road, Dallas, Texas, 75254, US
Telephone: +1 972 716 2001

Firearms Policy

The safety and security of our guests and associates is of utmost importance to Hyatt.

This policy is designed for the protection of our guests and associates, and pertains to the presence of firearms on hotel premises.

Hyatt recognizes that guests may legally possess firearms for a variety of legitimate purposes.

This policy is intended to create a safe environment for all guests and visitors by providing appropriate guidance over the custody of firearms on our premises.

The Open Carry of Firearms on Hyatt private property is prohibited, regardless of State or local authorities

Hotel premises are private property. Guests of a Hyatt hotel who lawfully are permitted to possess a firearm, may bring such firearm onto hotel premises for storage purposes only. Any Hotel Guest who is in possession of a firearm on hotel premises is personally responsible for abiding by all applicable federal, state, and local laws with respect to firearms, in the jurisdiction where the hotel is located and ensuring that:

All handguns, firearms and ammunition must be transported into and out of hotel property secured in a locked, hard-sided firearm container provided by the guest
The firearm is securely safeguarded at all times in a guest room or personal vehicle (except when transporting the firearm into or out of the hotel)

Guests who fail to abide by this policy may be asked to leave the hotel premises. A blanket exception to the restrictions described in this policy statement applies only to law enforcement officers and designated military personnel, who are on-duty and required to carry firearms in the performance of their duties. No exemption to this policy is allowed for private persons, even those licensed and permitted to carry a firearm, and/or where applicable, to conceal-carry a firearm.

Questions concerning this policy, or its implementation may be addressed to Hyatt’s Global Security department.

Incidental Charge

VALID CREDIT CARD REQUIRED AT CHECK-IN. $50 per stay authorization for incidental charges. If no charges are made, this authorization is fully released 3-5 business days after check out depending on the procedures of the bank that issues the credit card used at check-in.

Credit Card Policy

A valid credit card must be presented at the time of check-in. It will be authorized for $50 per night for incidentals. Please note that this hotel only accepts credit cards, debit cards and, where applicable, other contactless forms of payment. It is a cash-free environment.

Pet-Friendly

Think twice before leaving your dog in a kennel or with a reluctant friend. Your furry friend is more than welcome at this dog-friendly hotel. He/She will be greeted with the same hospitality Hyatt Place Dallas North’s staff offers to its human guests, because happy dogs are good dogs!

For guest staying one to six nights, a $75 nonrefundable pet fee plus taxes will be administered. For guests staying 7-30 nights, a $75 non-refundable pet fee plus taxes and an additional $100 cleaning fee will be administered. For guests staying 30 + nights, please contact the hotel. There is a maximum of two dogs, with a combined weight of 75lbs permitted per room. Individual dogs may not exceed 50lbs. All dogs must be housebroken.

Housekeeping Policy

The safety, wellness and wellbeing of our guests and colleagues is our top priority. In an effort to respect our guest’s privacy and ensure their comfort, we have adjusted standard daily guestrooms housekeeping services to provide service every second day during your stay.

Daily housekeeping service can be requested at the hotel during check-in or by calling the Host Stand 24 hours in advance for service the next day.

In an effort to ensure your safety and wellbeing, periodic safety and wellbeing checks will still occur at Hyatt Place Dallas-North / By the Galleria.