Hotel Policies


We know your pets are part of the family. That’s why we roll out the red carpet for dogs here at Hyatt Place Austin-North Central, offering comfortable accommodations to make them feel right at home. Per room, we allow one dog weighing up to 50 pounds, or two dogs with a combined weight of 75 pounds or less, and all pets must be housebroken. If you’re staying up to six nights, we assess a $75 nonrefundable pet fee, and if you’re staying from seven to 30 nights, we add a $100 cleaning fee. If you’re staying longer than 30 days, please contact the hotel at (512) 323-2121.

Firearms Policy

The safety and security of our guests and associates is of utmost importance to Hyatt. This policy is designed for the protection of our guests and associates, and pertains to the presence of firearms on hotel premises.

Hyatt recognizes that guests or visitors may legally possess firearms for a variety of legitimate purposes. This policy is intended to create a safe environment for all guests and visitors by providing appropriate guidance over the custody of firearms on our premises.

Hotel premises are private property. Guests or visitors of a Hyatt hotel who lawfully are permitted to possess a concealed firearm, may bring such firearm onto hotel premises for storage purposes only. Any guest or visitor who is in possession of a firearm on hotel premises is personally responsible for abiding by all applicable federal, state and local laws with respect to firearms, in the jurisdiction where the hotel is located and ensuring that the firearm is:


secured in a locked, hard-sided firearm container provided by the guest; and

securely safeguarded at all times in a guest room (or personal vehicle), except when transporting the firearm into or out of the hotel

Guests who fail to abide by this policy may be asked to leave the hotel premises. A blanket exception to the restrictions described in this policy statement applies only to law enforcement officers and designated military personnel, who are on-duty and required to carry firearms in the performance of their duties. No exemption to this policy is allowed for private persons, even those licensed and permitted to carry a firearm, and/or where applicable, to conceal-carry a firearm.

Additionally, Hyatt Place Austin-North Central prohibits guests or visitors from openly carrying weapons on the hotel premises. Questions concerning this policy or its implementation may be addressed to Hyatt’s Global Security department.