Hotel Policies

Firearms Policy

The safety and security of our guests and associates is of utmost importance to Hyatt. This policy is designed for the protection of our guests and associates, and pertains to the presence of firearms on hotel premises.

Hyatt recognizes that guests or visitors may legally possess firearms for a variety of legitimate purposes. This policy is intended to create a safe environment for all guests and visitors by providing appropriate guidance over the custody of firearms on our premises.

Hotel premises are private property. Guests or visitors of a Hyatt hotel who lawfully are permitted to possess a firearm, may bring such firearm onto hotel premises for storage purposes only. Any guest or visitor who is in possession of a firearm on hotel premises is personally responsible for abiding by all applicable federal, state and local laws with respect to firearms, in the jurisdiction where the hotel is located and ensuring that the firearm is:

  • unloaded
  • secured in a locked, hard-sided firearm container provided by the guest;
  • and securely safeguarded at all times in a guest room (or personal vehicle), except when transporting the firearm into or out of the hotel.

Guests who fail to abide by this policy may be asked to leave the hotel premises. A blanket exception to the restrictions described in this policy statement applies only to law enforcement officers and designated military personnel, who are on-duty and required to carry firearms in the performance of their duties. No exemption to this policy is allowed for private persons, even those licensed and permitted to carry a firearm, and/or where applicable, to conceal-carry a firearm.

Questions concerning this policy or its implementation may be addressed to Hyatt’s Global Security department.

Pet Policy

Home is a place where inviting smiles and wagging tails greet you at the door. Make Hyatt House Dallas/Richardson your Texas outpost for pet-friendly accommodations. Bring up to two dogs without feeling cramped in our all-suite guestrooms. Even though our rooms offer plenty of stretching room, a nice walk in the park is never a bad idea. Walk your furry friends until they’re panting at Jack Carter Park or cool them off with a refreshing dip in the waters of NorthBark. You can also just walk your pup around our large hotel campus when it’s time for some exercise.

Nearby Dog Parks:

Bush Central Barkway – 1 mile - Drive north on US 75/Central Expressway and exit Plano Parkway (Exit 28A). Perform a U-turn at Plano Parkway and continue southbound on the US 75/Central Expressway access road. The Bush Central Barkway dog park will be on your right underneath the President George Bush Turnpike.

Wagging Tail Dog Park – 7.3 miles
Dog Park at Jack Carter Park – 7.4 miles
NorthBark Dog Park – 9.5 miles

Pet Fees:

One to six nights: $75 fee
Seven to 30 nights: $75 fee plus an additional deep-cleaning fee of $200
If a guest stays one to 30 nights, the total fee is $175, with $75 for the first six nights and a $200 deep-cleaning fee for a seven- to 30-night stay.
30+ Nights: Fee is based on the hotel’s discretion.

Firearm Policy

PURSUANT TO SECTION 30.06, PENAL CODE (TRESPASS BY LICENSE HOLDER WITH A CONCEALED HANDGUN), A PERSON LICENSED UNDER SUBCHAPTER H, CHAPTER 411, GOVERNMENT CODE (HANDGUN LICENSING LAW), MAY NOT ENTER THIS PROPERTY WITH A CONCEALED HANDGUN.

PURSUANT TO SECTION 30.07, PENAL CODE (TRESPASS BY LICENSE HOLDER WITH AN OPENLY CARRIED HANDGUN), A PERSON LICENSED UNDER SUBCHAPTER H, CHAPTER 411, GOVERNMENT CODE (HANDGUN LICENSING LAW), MAY NOT ENTER THIS PROPERTY WITH A HANDGUN THAT IS CARRIED OPENLY.

DE ACUERDO CON LA SECCIÓN 30.06 DEL CÓDIGO PENAL (INGRESO SIN AUTORIZACIÓN DE UN PORTADOR DE UNA LICENCIA PARA LLEVAR UN ARMA DE FUEGO CORTA OCULTA), UNA PERSONA CON LICENCIA SEGÚN EL SUBCAPÍTULO H, CAPÍTULO 411 DEL CÓDIGO DEL GOBIERNO (LEY PARA PORTAR ARMAS DE FUEGO CORTAS OCULTAS), NO PUEDE INGRESAR A ESTA PROPIEDAD CON UNA ARMA DE FUEGO CORTA LLEVA OCULTA