Hotel Policies

Firearms Policy

The safety and security of our guests and associates is of utmost importance to Hyatt. This policy is designed for the protection of our guests and associates, and pertains to the presence of firearms on hotel premises.

Hyatt recognizes that guests or visitors may legally possess firearms for a variety of legitimate purposes. This policy is intended to create a safe environment for all guests and visitors by providing appropriate guidance over the custody of firearms on our premises.

Hotel premises are private property. Guests or visitors of a Hyatt hotel who lawfully are permitted to possess a firearm, may bring such firearm onto hotel premises for storage purposes only. Any guest or visitor who is in possession of a firearm on hotel premises is personally responsible for abiding by all applicable federal, state and local laws with respect to firearms, in the jurisdiction where the hotel is located and ensuring that the firearm is:

  • unloaded
  • secured in a locked, hard-sided firearm container provided by the guest;
  • and securely safeguarded at all times in a guest room (or personal vehicle), except when transporting the firearm into or out of the hotel.

Guests who fail to abide by this policy may be asked to leave the hotel premises. A blanket exception to the restrictions described in this policy statement applies only to law enforcement officers and designated military personnel, who are on-duty and required to carry firearms in the performance of their duties. No exemption to this policy is allowed for private persons, even those licensed and permitted to carry a firearm, and/or where applicable, to conceal-carry a firearm.

Questions concerning this policy or its implementation may be addressed to Hyatt’s Global Security department.

Pet Policy

Bring your housebroken pets to Hyatt House Dallas/Frisco. Two dogs are permitted per room, as long as individual weight doesn’t exceed 50 lbs. and combined weight is no more than 75 lbs. Our smoke-free hotel is the perfect lodging option for canines with acute senses. Despite our pet-friendly accommodations, guests with allergies also have nothing to worry about. Each room is incredibly clean, and comes with many amenities that will make pet owners and their pooches feel at home.

Fill your suite with familiar smells every morning from the coffeemaker. Preserve treats in the mini-fridge for moments your four-legged friend deserves praise. Enjoy furniture and appliances that are space conscious, so no one feels cramped or uncomfortable. But when your pup needs more room to stretch their legs, drive less than ten minutes to local dog parks just north of Dallas.

Ruff Range Dog Park – 4.3 miles
NorthBark Dog Park – 7.3 miles
Wagging Tail Dog Park – 10.8 miles

A Simple Policy for Pet Owners

For guests staying up to six nights, a $75 non-refundable pet fee will be administered. For guests staying seven to 30 nights, a $75 non-refundable pet fee, plus an additional $100 cleaning fee will be administered. Guests staying 30 or more nights should contact us. Fees are inclusive of taxes.

All pets must be housebroken.

Firearms Policy

PURSUANT TO SECTION 30.06, PENAL CODE (TRESPASS BY LICENSE HOLDER WITH A CONCEALED HANDGUN), A PERSON LICENSED UNDER SUBCHAPTER H, CHAPTER 411, GOVERNMENT CODE (HANDGUN LICENSING LAW), MAY NOT ENTER THIS PROPERTY WITH A CONCEALED HANDGUN.

 

PURSUANT TO SECTION 30.07, PENAL CODE (TRESPASS BY LICENSE HOLDER WITH AN OPENLY CARRIED HANDGUN), A PERSON LICENSED UNDER SUBCHAPTER H, CHAPTER 411, GOVERNMENT CODE (HANDGUN LICENSING LAW), MAY NOT ENTER THIS PROPERTY WITH A HANDGUN THAT IS CARRIED OPENLY.

 

DE ACUERDO CON LA SECCIÓN 30.06 DEL CÓDIGO PENAL (INGRESO SIN AUTORIZACIÓN DE UN PORTADOR DE UNA LICENCIA PARA LLEVAR UN ARMA DE FUEGO CORTA OCULTA), UNA PERSONA CON LICENCIA SEGÚN EL SUBCAPÍTULO H, CAPÍTULO 411 DEL CÓDIGO DEL GOBIERNO (LEY PARA PORTAR ARMAS DE FUEGO CORTAS OCULTAS), NO PUEDE INGRESAR A ESTA PROPIEDAD CON UNA ARMA DE FUEGO CORTA LLEVA OCULTA.