Hotel Policies

SAFETY FIRST, WELLBEING ALWAYS

One of our highest priorities for welcoming guests and colleagues back to Hyatt properties is doing it safely, with your wellbeing in mind. In response to COVID-19, we have introduced enhanced measures for guests’ safety and peace of mind. They include:

In-room

Park Hyatt Busan Inroom Policy

In-room

  • Sanitization of high-touch areas using a high-grade disinfectant: toilet, floor, all buttons, all handles, remote controls, telephone, alarm clock, luggage rack, and more
  • Increased frequency of cleaning air filters
  • Alcohol wipes provided in your amenities
  • Complimentary hand sanitizers by calling Guest Services
  • Mandatory masks and gloves for all Housekeeping associates

Dining Outlets

Park Hyatt Busan Dining Policy

Dining Outlets

  • Assurance of food safety through our HACCP certification, a globally recognized and independently audited food safety management system
  • Sanitization of tables, chairs, condiment holders and menus before seating guests
  • Placement of cutlery inside napkins
  • Hand sanitizers for guests’ use
  • Mandatory masks for all associates when preparing meals and plating dishes

Check-in

Park Hyatt Busan Check-in Policy

Check-in

  • Disinfection of key cards
  • Sanitization of counter and table surfaces
  • Sanitization of pens after every guest use
  • Hand sanitizers for guests’ use
  • Mandatory masks for all Front Desk associates
These precautionary measures are in line with Hyatt’s commitment to Our Commitent to Care.
 
 

​Pet Policy

Park Hyatt Busan does not allow pets, with the exception of service animals. For more information on our policy, please contact our team directly at +82 51 990 1234.