Hotel Policies

CARING FOR YOUR WELLBEING

The safety and wellbeing of our guests is our top priority. In response to COVID-19, we have introduced enhanced measures for guests’ safety and peace of mind. They include:

In-room

Park Hyatt Busan Inroom Policy

In-room

  • Sanitization of high-touch areas using a high-grade disinfectant: toilet, floor, all buttons, all handles, remote controls, telephone, alarm clock, luggage rack, and more
  • Increased frequency of cleaning air filters
  • Alcohol wipes provided in your amenities
  • Complimentary hand sanitizers by calling Guest Services
  • Mandatory masks and gloves for all Housekeeping associates

Dining Outlets

Park Hyatt Busan Dining Policy

Dining Outlets

  • Assurance of food safety through our HACCP certification, a globally recognized and independently audited food safety management system
  • Sanitization of tables, chairs, condiment holders and menus before seating guests
  • Placement of cutlery inside napkins
  • Alcohol wipes for guests’ use
  • Hand sanitizers for guests’ use
  • Mandatory masks and gloves for all associates when preparing meals and plating dishes

Check-in

Park Hyatt Busan Check-in Policy

Check-in

  • Disinfection of key cards
  • Sanitization of counter and table surfaces
  • Sanitization of pens after every guest use
  • Hand sanitizers for guests’ use
  • Mandatory masks for all Front Desk associates
These precautionary measures are in line with Hyatt’s commitment to Caring for Your Wellbeing
 
 

​Pet Policy

Park Hyatt Busan does not allow pets, with the exception of service animals. For more information on our policy, please contact our team directly at +82 51 990 1234.