- Sanitization of high-touch areas using a high-grade disinfectant: toilet, floor, all buttons, all handles, remote controls, telephone, alarm clock, luggage rack, and more
- Increased frequency of cleaning air filters
- Alcohol wipes provided in your amenities
- Complimentary hand sanitizers by calling Guest Services
- Mandatory masks and gloves for all Housekeeping associates
Hotel Policies
CARING FOR YOUR WELLBEING
The safety and wellbeing of our guests is our top priority. In response to COVID-19, we have introduced enhanced measures for guests’ safety and peace of mind. They include:
In-room
In-room
Dining Outlets
Dining Outlets
- Assurance of food safety through our HACCP certification, a globally recognized and independently audited food safety management system
- Sanitization of tables, chairs, condiment holders and menus before seating guests
- Placement of cutlery inside napkins
- Alcohol wipes for guests’ use
- Hand sanitizers for guests’ use
- Mandatory masks and gloves for all associates when preparing meals and plating dishes
- Requirement that all guests complete Safety Call Check-ins and undergo temperature checks prior to entering the venues for all meal periods
Check-in
Check-in
- Disinfection of key cards
- Sanitization of counter and table surfaces
- Sanitization of pens after every guest use
- Hand sanitizers for guests’ use
- Mandatory masks for all Front Desk associates
Pet Policy
Pet Policy
Park Hyatt Busan does not allow pets, with the exception of service animals. For more information on our policy, please contact our team directly at +82 51 990 1234.