- Sanitization of high-touch areas using a high-grade disinfectant
- Increased frequency of cleaning air filters
- Alcohol wipes provided in your amenities
- Complimentary hand sanitizers by calling the front desk
Hotel Policies
Hotel Policies
The safety and wellbeing of our guests is our top priority. In response to COVID-19, we have introduced enhanced measures for guests’ safety and peace of mind. They include:
Caring For Your Wellbeing
In-Room
In-Room
Dining Outlets
Dining Outlets
- Assurance of food safety through our ISO 22000 and HACCP certification, a comprehensive and independently audited food safety management system
- Sanitization of tables, chairs, condiment holders and menus before seating guests
- Placement of cutlery inside napkins
- Use of mask and gloves by all associates when preparing meals and plating dishes
- Alcohol wipes for guests’ use
- Offer Menu QR code for alternative to the printed menu
- Installation of sneeze guard on every buffet station
- Set up glassware upon arrival to avoid contamination from pre-set up
- Installation of sanitizing station at entrance of restaurants and high-traffic area
Check-in
Check-in
- Disinfection of key cards
- Sanitization of counter and table surfaces
- Sanitization of pens after every guest use
- Mandatory masks for our front desk associates
- Hand sanitizing gels for guests’ use
Club Olympus
Club Olympus
- Compliance of government's social-distancing guideline
- Installation of sanitizing station at the entrance, and hand sanitizer available at the fitness area
- Clean equipment between each guest use and wipes are available
- Sauna Keys are cleaned and sanitized under UV lamp
- Overnight cleaners deep clean equipment and surfaces
The Spa
The Spa
- Sanitization of high-touch areas using a high-grade disinfectant
- All treatment products and tools are cleaned and sanitized under UV lamp
- Menu QR codes for an alternative to the printed menu
- Therapist wear a mask at all time, for all treatment
- Therapist/spa attendants wear gloves and mask while cleaning and refreshing the room