Hotel Policies

The safety and wellbeing of our guests is our top priority. We have the following measures in place to maintain a safe environment for guests and colleagues:

  • Hand sanitizer stations are available in all common areas of the hotel
  • Regular cleaning and disinfection of common surfaces
  • Assurance of food safety through ISO 22000:2018 certification
  • Implementation of disinfection techniques certified by GBAC Star Accreditation Program 

In-Room

Corner Suite Living Room Main Visual

In-Room

  • Children under the age of 19 must be accompanied by a guardian when checking in.
  • Check-in time is 3 PM and check-out time is 11 AM. For early check-in and late check-out, additional charges shall apply.
  • All rooms accommodate up to 2 adults. The maximum number of guests per room is four persons, 2 adults and 2 children or infants. In cases where reservations include 3 adults, 3rd adult charges apply.
  • Complimentary use of sofa bed in all rooms. 

Photography and Videography Policies

Lifestyle Recreation Man Camera

Photography and Videography Policies

In order to protect the intangible property rights of the hotel and the personal privacy of all guests, videography and/or photography is prohibited in all areas either inside and outside the hotel without hotel and/or individual’s permission.

No-Smoking Policy

King Guestroom

No-Smoking Policy

All guest rooms and hotel facilities are non-smoking. Smoking in the room, including electronic cigarettes, may trigger the smoke alarm. A room management penalty fee of KRW 250,000 will be imposed upon the guest.