Hotel Policies


All reservations must have a valid credit card on file to secure the room. Reservations without a valid credit card may be subject to cancellation. 

Check In

The Hyatt Place Mount Pleasant Towne Centre has a minimum check in age of 21. 

Guests must show a valid ID matching the name on the reservation at check in. 

If the guest is under 21 or unable to provide proper identification at check in, the reservation will be cancelled and cancellation fees may apply.

Quiet Hours

Quiet Hours are from 10pm-6am

Pet Policy

Four-legged friends are welcome at the Hyatt Place Mount Pleasant Towne Centre. For guests staying one through six nights, a $75 nonrefundable pet fee will be administered. Guests staying seven through 30 nights will be charged an additional $100 cleaning fee. All pets must be housebroken. 

*Pets must be crated or away during housekeeping service