Hotel Policies

Dogs are welcome in all of the bedrooms and in designated areas of the hotel. Dogs must be kept on a leash when walking in the pet friendly public areas of the hotel. There is a charge for your pet to stay and bowls will be provided for food and water as well as a dog bed and handmade dog treat.

Check in is available from 15:00 on the day of your arrival. The hotel can not guarantee that the room will be ready any earlier. If an early check in is required, guests are advised to reserve the room from the day before. Check out is at 11:00. A late check out is available until 13:00, an additional fee will be applicable. 

The hotel has secure storage for firearms. There is no additional charge for this facility. All persons bringing a firearm into the hotel must have the relevant license and adhere to the local firearms and licensing policies.

The hotel has a credit card pre-authorisation policy. The hotel must guarantee from each guest enough money to cover room and taxes, as well as a daily, pre-determined amount for incidentals. A pre-authorisation is a temporary hold of a specific amount of the available balance on a credit or debit card that is provided upon booking. The pre-authorisation is not a charge and no funds have been debited from your account.

Users of the Spa & Fitness Centre are strongly advised not to undertake any physical activity for which they may be medically unfit. Users are advised to read the guidance notices outlining how to use each area safely. Children under the age of 16 are not permitted to enter the Spa or Fitness Centre