Hotel Policies

Pet Policy

Please note pets are not permitted at Park Hyatt Jeddah. For more questions about our policy, please contact our staff at 012 263 9666

Hotel Policy

Certain services may not be rendered due to COVID-19 restrictions by the government.

«Tabaud» and «Tawakkalna» Apps

All hotel visitors and in house guests must download «Tabaud» and «Tawakkalna» Apps on their smartphones to protect themselves against the emerging Coronavirus (COVID-19).

ON-PROPERTY COVID-19 TESTING:

As an extension of Hyatt’s Global Care & Cleanliness Commitment, our property can currently help arrange for on-property COVID-19 testing. See testing fee(s) below. Please email Front Office Staff at JEDPH-Front.Office@hyatt.com

Testing Fee(s):

RT-PCR Test: SAR 750.00 for regular PCR test, result will be delivered within 24 hours after the sample collection.

Rapid Antigen Test: SAR 1150.00 for premium PCR test, result will be delivered within 4 hours after the sample collection.

Testing Details:

Tests are performed on-property and are subject to availability. See terms and conditions below.

Appointments are required and can be facilitated by contacting the hotel directly.

Terms & Conditions:

    Testing arrangements facilitated by participating hotels or resorts are available for registered guests only.

    Tests must be conducted during a stay at a participating hotel or resort, and no refund or credit will be issued for unused tests. Guest may be required to show proof of travel plans.

    Tests are conducted by a third party, who is solely responsible for administering the tests; results are not shared with the hotel or resort.

    Tests may be subject to test provider’s terms and conditions.

    This offering, including availability and price, is subject to change at any time, without notice.