Hotel Policies

Pet Policy
Pets are not allowed.

Kingdom of Saudi Arabia Travel Tips

Makkah is a Holy City. Only Muslims with a visa can stay in the limits of the Holy Mosque, including Jabal Omar Hyatt Regency Hotel Makkah. For legal documents visas are required by all guests entering the Kingdom of Saudi Arabia. Please visit the Embassies in your respective Countries for issuance of visas.

All women must wear hijab which refers to both the head-covering and Abaya the Islamic styles of dress.

The Parking is paid on-site and managed by Mawaqif, not Jabal Omar Hyatt Regency Makkah. The nearest free parking: Alrusiafah Parking/ Kudai parking/  Maskhoutah Car Parking.

Public transportation is available from Al-Haramain Express train station in Al-Rusaifa direct to Jabal Omar station.

Hyatt Global Policy
We need to have Face Masks to be worn at all times by guests and colleagues.


«Tabaud» and «Tawakkalna» Apps

All hotel visitors and in house guests must download «Tabaud» and «Tawakkalna» Apps on their smartphones to protect themselves against the emerging Coronavirus (COVID-19).