News + Events


Tripadvisor Travelers’ Choice Awards
Jabal Omar Hyatt Regency Makkah Wins 2021 TripAdvisor Travelers’ Choice Award for hotels category
October 2021

Makkah – October 10, 2021 – Jabal Omar Hyatt Regency Makkah today announced it has been recognized as a 2021 Travelers’ Choice award winner for the hotel's category. This achievement celebrates businesses that consistently deliver fantastic experiences to travelers around the globe, having earned great traveler reviews on TripAdvisor over the last 12 months. As challenging as the past year was, Jabal Omar Hyatt Regency Makkah stood out by continuously delighting travelers and pilgrims .

To see travelers and pilgrims reviews of Jabal Omar Hyatt Regency Makkah, click here

Every small achievement will soon be one big success!

Jabal Omar Hyatt Regency Makkah is the perfect place for your stay in the heart of the holy city. It offers visitors and pilgrims alike a unique hospitality experience, blending comfort and convenience in an elegant atmosphere. The hotel is just a one-minute walk from Al-Masjid Al-Haram. Jabal Omar Hyatt Regency Makkah spans 19 floors, featuring 656 rooms and 25 luxurious suites in addition to the 18 villas and 2 penthouses. All rooms offer rich textures, designer décor and fine contemporary furnishings as well as the latest services and facilities. Each guestroom has been thoughtfully designed for the fulfillment of religious duties. Jabal Omar Hyatt Regency Makkah has various restaurants that offer guests and visitors the chance to enjoy refreshing drinks & delicious cuisine. The choice of Asian, International cuisine is varied at The Oasis Restaurant beside Al-Tekkeya and Tea Lounge.


Tripadvisor Travelers’ Choice Awards

Luxury Lifestyle Awards 2021
Jabal Omar Hyatt Regency, Makkah became a winner of Luxury Lifestyle Awards 2021
April, 2021
We are delighted and proud to announce that Jabal Omar Hyatt Regency Makkah became a #winner Luxury Lifestyle Awards 2021 because of your trust and continued support. We always strive to provide the best service for you. looking forward to welcoming you soon.
Luxury Lifestyle Awards 2021

New General Manager at Jabal Omar Hyatt Regency Makkah
December, 2020

Kifah Bin Hussein has recently joined Jabal Omar Hyatt Regency Makkah as a General Manager, bringing more than 22 years of experience to his new role. He led the management teams in several hotels in Jordan, Saudi Arabia, Poland, and Dubai, gaining extensive experience in hospitality while working in numerous key executive positions in different hotels.

Mr. Kifah had the following to say about his new appointment: “In 2017, I had to replace the General Manager at Jabal Omar Hyatt Regency Makkah during Hajj period. Therefore, I feel especially attached to it, having worked here before in this holy place. I am delighted to have been granted this opportunity to become the hotel’s General Manager. I will be working hard to achieve even higher levels of hospitality, delivering our guests the kind of experience that only Jabal Omar Hyatt Regency Makkah can offer and building an enduring love for our hotel.”

Commenting on his Leadership Strategy, Mr. Kifah said, “I like to believe that I enjoy growing and nurturing talent, encouraging my team members to excel in everything that they do. Caring for ourselves and the people around us is the driving force for everything we believe in and do.”

Mr. Kifah said it's a great opportunity to work at Jabal Omar Hyatt Regency Makkah, the perfect place to stay in the heart of the holy city. It offers visitors and pilgrims alike a unique hospitality experience, blending comfort and convenience in an elegant atmosphere. The hotel is just a one-minute walk from Al-Masjid Al-Haram.

Grand Hyatt Al Khobar Hotel And Residences
17th January, 2021

The opening marks the first Grand Hyatt branded hotel in the Kingdom of Saudi Arabia

CHICAGO (January 17, 2021) - Hyatt Hotels Corporation (NYSE: H) announced today the opening of Grand Hyatt Al Khobar Hotel and Residences in the Kingdom of Saudi Arabia—the first Grand Hyatt hotel in the Kingdom. The 368-room luxury hotel including 54 residential units is situated in the commercial and retail heart of Al Khobar with a connecting bridge to Al Rashid Mall. Grand Hyatt Al Khobar Hotel and Residences is the sixth Hyatt-branded hotel in Saudi Arabia, and the fifth hotel under the Grand Hyatt brand in the Middle East, making it an important milestone in Hyatt’s growth strategy in the region. Reflecting a bold and vibrant design, the hotel offers an ideal destination for both business and leisure guests to celebrate moments that matter, both big and small.

As the Kingdom of Saudi Arabia is one of the fastest-growing tourism destinations in the world, Grand Hyatt Al Khobar Hotel and Residences realizes the government’s Vision 2030, which strives to attract international travelers into the region. Located in the city’s business and leisure hub and alongside the seaside Corniche boulevard, the property brings grand gestures and elevated, luxury accommodations.

“We are thrilled to open the first Grand Hyatt hotel in Saudi Arabia and we look forward to welcoming guests seeking magnificent moments from this iconic destination,” said Nizar Weshah, general manager at Grand Hyatt Al Khobar Hotel and Residences. “Grand Hyatt Al Khobar Hotel and Residences celebrates these moments and exceeds guest expectations by delivering iconic cuisine, breathtaking design and unparalleled service.”

The hotel will open in phases, beginning today with 120 guestrooms and 20 residences. Highlights of this first phase include the opening of the all-day dining facilities, the lobby lounge, banquet halls, fitness center and Spa. The remaining guestrooms as well as the restaurants Rosalie and Sakana House are expected to open in a second phase in February 2021. The third and final phase will see the opening of the remaining residences, slated for March 2021.


Grand Hyatt Al Khobar Hotel and Residences features 368 contemporary guest rooms, including 45 spacious suites and 54 residences, with ample daylight, bespoke premier interiors and mesmerizing views across the city. Guests can enjoy the comforts of home, including a flat-screen TV, complimentary high-speed internet access, a work desk, a Hyatt Grand Bed and elegant bathrooms. All suites include exclusive access to the Grand Club Lounge, which provides a refined and relaxing ambiance with personal services and culinary highlights throughout the day. Further, guests looking for more space are invited to do so in the 1,485 square feet (138 square meter) Diplomat Suite, featuring a separate living room, dining area and kitchenette.


Grand Hyatt Al Khobar Hotel and Residences invites guests to discover impressive restaurants featuring a choice of captivating Arabian, European and Asian infused dining concepts. From authentically depicted settings, striking decor with eye-catching art pieces, to theatrical experiences delivered through open kitchen displays, Grand Hyatt Al Khobar Hotel and Residences boasts a variety of different dining outlets.

  • Asmahan, the hotel’s signature restaurant offering traditional Levantine cuisine with added flair and locally sourced ingredients, showcases the best regional flavors and is open daily for breakfast, lunch and dinner.
  • Rosalie, a luxuriously stylish French patisserie delighting diners with intricate selections of freshly baked bread, croissants and cakes, along with a glorious choice of sandwiches, coffees and teas, is available for dine-in and takeaway. Located next to the mall entrance, the venue is the perfect post-shopping-spree destination.
  • Sakana House, an artisanal steak and seafood restaurant influenced by Pan Asian culinary tradition, features tantalizing flavors from across the region.
  • Grandeur, surrounded by stately architecture and art pieces, is the lobby lounge and serves as a 24-hour hub for movers and shakers to enjoy a business meeting or casual gathering, offering a selection of light meals and beverages including freshly brewed rich Arabic coffee, teas and the taste of local dates.


The striking architecture and design of Grand Hyatt Al Khobar Hotel and Residences sets the perfect scene for extraordinary meetings, events, conferences and weddings illuminated by natural daylight on 25,000 square feet (2,300 square meter) of event space. The Grand Ballroom, with more than 11,000 square feet (1,050 square meter) of space, is one of the largest and most remarkable in the city with a capacity for up to 1,400 guests. A team of talented event planners and catering services are available to assist with every bespoke occasion.


Grand Hyatt Al Khobar Hotel and Residences features Nirvana Spa, a premier fitness and wellness destination for personalized facials, massage and body treatments, offering a luxurious and relaxed setting with six treatment rooms for women and four for men. Nirvana Spa is also a fully equipped fitness center complete with the latest weights and cardio equipment, as well as complimentary infused water, fruits and cold towels. The space offers an exhilarating dip in two separate lap pools featuring mood lights, relaxation beds and a snack bar. Additionally, guests can unwind in the whirlpool bath, sauna, steam room and Moroccan bath. A squash court is also available.

Grand Hyatt Al Khobar Hotel and Residences will join an existing portfolio of five hotels in Saudi Arabia including Park Hyatt Jeddah – Marina, Club and Spa, Jabal Omar Hyatt Regency Makkah, Hyatt Regency Riyadh Olaya, Hyatt Place Riyadh Al Sulaimania, and Hyatt House Jeddah Sari Street.

Guided by its purpose of care, Hyatt’s multi-layered Global Care & Cleanliness Commitment further enhances its operational guidance and resources around colleague and guest safety and peace of mind. More information on Hyatt’s commitment can be found here:

For more information about the property, please visit

World of Hyatt Gives Members 500 Reasons to Stay Somewhere New

To provide World of Hyatt members even more ways to be rewarded, World of Hyatt is offering members the opportunity to earn 500 Bonus Points for qualifying nights at Grand Hyatt Al Khobar Hotel and Residences through April 30, 2021, as part of World of Hyatt’s new hotel member offer.

Additional participating hotels and their offer stay periods can be found at No registration is required and members can earn on top of other offers.

About Grand Hyatt

Around the world, Grand Hyatt hotels bring travel dreams to life by celebrating the iconic in small details and magnificent moments. Located at the crossroads of local culture and global business within major gateway cities and resort destinations, each Grand Hyatt hotel is uniquely designed to be a captivating destination within a destination. Grand Hyatt hotels deliver welcoming and elevated service, first-class accommodations and an abundance of options within a multicultural backdrop of dramatic architecture and bold and vibrant design. Grand Hyatt properties boast inventive restaurants, luxury spas, fitness centers, and business and meeting facilities. For additional information or to make a reservation, please visit Follow @GrandHyatt on Facebook and Instagram, and tag photos with #GrandHyatt.

About Hyatt Hotels Corporation

Hyatt Hotels Corporation, headquartered in Chicago, is a leading global hospitality company offering 20 premier brands. As of September 30, 2020, the Company's portfolio included more than 950 hotel, all-inclusive, and wellness resort properties in 67 countries across six continents. The Company's purpose to care for people so they can be their best informs its business decisions and growth strategy and is intended to attract and retain top employees, build relationships with guests and create value for shareholders. The Company's subsidiaries develop, own, operate, manage, franchise, license or provide services to hotels, resorts, branded residences, and vacation ownership properties, including under the Park Hyatt®, Miraval®, Grand Hyatt®, Alila®,Andaz®, The Unbound Collection by Hyatt®, Destination®, Hyatt Regency®, Hyatt®, Hyatt Ziva™, Hyatt Zilara™, Thompson Hotels®, Hyatt Centric®, Caption by Hyatt, Joie de Vivre®, Hyatt House®, Hyatt Place®, tommie™, UrCove, and Hyatt Residence Club® brand names, and operates the World of Hyatt® loyalty program that provides distinct benefits and exclusive experiences to its valued members. For more information, please visit

Grand Hyatt Al Khobar Hotel And Residences

Global Biorisk Advisory Council (GBAC)
Jabal Omar Hyatt Regency Has Achieved GBAC STAR™ Facility Accreditation
November, 2020

Jabal Omar Hyatt Regency Makkah proudly announces that is has been certified among the first few hotels in Saudi Arabia and Middle East, who have been accredited by the Global Biorisk Advisory Council.

Chicago-based Hyatt Hotels Corporation introduced its own set of hygiene protocols at the advent of the coronavirus crisis, quickly standardized measures across its extensive portfolio. Accreditation from Global Biorisk Advisory Council (GBAC) is a crucial step in Hyatt’s health and safety mission for the well-being of all stakeholders.

The Hyatt brands hold very strict standards and protocols when it comes to hygiene and cleanliness. The GBAC accreditation is an add on to its ranks which will ensure comfort, safety, security and personal hygiene as a number one priority for its guests and colleagues. The goal of Hyatt is to become the most preferred hospitality brand loved and respected by colleagues, guests, owners, operators, community members and stakeholders.

Under the supervision and review of GBAC, one of the departments of the (ISSA), the Jabal Omar Hyatt Regency Makkah Hotel has succeeded in implementing and applying the strictest cleaning, sterilization and infection prevention protocols. Composed of international leaders in the field of microbial-pathogenic threat analysis, mitigation, response, and recovery, the GBAC provides training, guidance, accreditation, certification, crisis management assistance, and leadership to government, commercial and private entities looking to mitigate, quickly address, and/or recover from biological threats and real-time crises. 

Guided by Hyatt’s purpose of care, we are committed to focus on the safety and wellbeing of our colleagues and guests during the COVID-19 pandemic and beyond.  The GBAC STAR accreditation implementation will ensure a performance-based cleaning, disinfection and infectious disease prevention program that will address the 20 GBAC STAR Program elements and focus on establishing an environment for our location that is safe, and healthy.  

We are committed to implement and monitor an effective GBAC STAR Program that complements our existing, revised and newly implemented policies and procedures surrounding hygiene and wellbeing 

Our team at Jabal Omar Hyatt Regency Makkah along with our partners are working with utmost dedication, training, resources and guidance to ensure that we are providing a safe and secure environment for our guests, said Asif Raza, the General Manager. 

We have a dedicated team along with a champion who are working day and night to ensure hygiene and well-being remains the top priority of the hotel. In addition, we continue to implement all local protocols, the safety measures and practices recommended by our partners who are globally recognized for their services in the same field, he further added.

At a time when cleanliness, hygiene and personal care has become the utmost priority for all adults and children, we look forward to welcome them and ensure that our team will provide our guests a seamless stay to perform pilgrimage, rituals of prayers and enjoy the benefits and facilities of a 5 star hotel in the heart of Holy Makkah.

Global Biorisk Advisory Council (GBAC)

The World Luxury Hotel Awards for 2020
November, 2020
Jabal Omar Hyatt Regency Makkah won The World Luxury Hotel Awards for 2020 for the category of Luxury Family Hotel Middle East & North Africa. This award serves as recognition of sustained commitment to excellence in the field of hospitality and outstanding achievement in the international luxury hospitality industry throughout the region.

Hyatt Loves Local
Hyatt Loves Local
Valid till 30 November 2020

Jabal Omar Hyatt Regency Makkah is a proud participant of Hyatt Loves Local, a new initiative that enables Hyatt hotels around the world to support local small businesses who have been deeply impacted by the COVID-19 pandemic.

As a Hyatt Loves Local participant, Jabal Omar Hyatt Regency Makkah has teamed up with Ahmed Alqurashi for oud and perfumes to provide working space and resources to help them sell their oud and perfumes, while offering our guests and locals unique experiences.

We look forward to welcoming you soon to experience 50 % discount on oud and perfumes!

Hyatt Loves Local

2020 Tripadvisor Travelers’ Choice Awards: Best Of The Best Around The World
2020 Tripadvisor Travelers’ Choice Awards: Best Of The Best Around The World
September 2020

We in Jabal Omar Hyatt Regency Makkah hotel would like to thank all our guest and customer for their trust, support and your great reviews. Jabal Omar Hyatt Regency Makkah has won 2020 Travelers’ Choice Award.

Travelers’ Choice winners are now honored as Travelers’ Choice Best of the Best, representing the most exceptional, highest-rated properties around the world. These businesses are among the top 1% of all listings on Tripadvisor.

2020 Tripadvisor Travelers’ Choice Awards: Best Of The Best Around The World

Hyatt Regency Makkah
Your phone is now your room key at Jabal Omar Hyatt Regency Makkah
Valid from 1st January 2020

Unique service has been implemented in our hotel that allow our guests to check-in online, skip the front desk and access their rooms directly using their smartphone.

Jabal Omar Hyatt Regency Makkah has implemented Mobile Entry service to provide guests with a unique hospitality experience, blending comfort and convenience in an elegant atmosphere. Mobile Entry is a World of Hyatt app feature that generates a digital key that can be used to unlock the door to a guest room and other common areas accessible to guests. Mobile Entry can be used in conjunction with, but is not dependent upon, Online Check-In to deliver a "Straight-to-Room" experience.

A Mobile Entry key is actually more secure than a physical key card. First, there is a two-step authorization process for any guest obtaining a key for the first time. In addition, because a Mobile Entry key is protected by mobile device security, it cannot be used by someone else like a key card can be if lost.

Jabal Omar Hyatt Regency Makkah, a luxury full-service property located in the heart of the Holy City of Makkah, experiences a high number of arrivals and departures at the same time, especially during Ramadan and Hajj, and we always seek to improve our check-in and check-out procedures to guarantee we deliver the best service to our guests. With Hyatt Mobile Entry, we send a room key right to the guest's smartphone so they can skip the line at check-in.

This feature, which provides guests with the convenience of quickly accessing rooms without the need for key cards, is now live at Jabal Omar Hyatt Regency Makkah.

Hyatt Regency Makkah

Villas and Penthouse
Luxury Villas and Penthouse in the heart of the holy city of Makkah
Valid from 1st July 2019

Jabal Omar Hyatt Regency Makkah, located in the heart of the Holy city of Makkah is opening luxurious Villas that will reflect a combination of modern designs with the highest levels of service nearby Al-Masjid Al-Haram.

Jabal Omar Hyatt Regency Makkah will comprise 18 villas and 2 penthouses in addition to the 656 rooms and 25 luxurious suites. The villas and penthouse will consist of one to four luxurious and elegant bedrooms ranging in size from 80 to 410 square meters with a living and dining area characterized by its elegant design and decoration along with contemporary kitchen in addition to the latest services that meet all the guest's needs.

Jabal Omar Hyatt Regency Makkah is one of the best hotels in the region due to the strategic and ideal location in the heart of the Holy city of Makkah, it's just one-minute walk to Al-Masjid Al-Haram. The guestrooms, villas and penthouse features rich textures, décor and fine contemporary furnishings as well as the latest services and facilities to ensure the stay is pleasant, comfortable and a memorable one. The hotel offers a variety of restaurants that allow guests and visitors to enjoy the delicious delicacies along with international food and beverage selection. The main restaurant is The Oasis as well as two other outlets serving light snacks; Tea Lounge and Al-Tekkaya which offers a 24 hour market grab and go concept.

The hotel has won many awards over the years, it’s one of the best family hotels for 2019 by TripAdvisor and the hotel won the World Luxury Hotel Award for 2018, in the "Luxury Family Hotel" category for the Middle East & North Africa. Jabal Omar Hyatt Regency Makkah is the perfect place for families looking for comfort and privacy with the highest levels of authentic hospitality in which the tranquility is combined with a wonderful spiritual atmosphere for a unique experience in the heart of the holy city of Makkah.

Villas and Penthouse