Hotel Policies

GBAC Accreditation and Hygiene Policy

Hyatt Regency Riyadh Olaya received its GBAC STAR™ accreditation through a performance-based cleaning, disinfection and infectious disease prevention program that focused on establishing that the hotel's environment is sanitary, safe and healthy. As the cleaning industry’s only outbreak prevention, response and recovery accreditation, GBAC STAR™ helps organizations establish protocols and procedures, offers expert-led training and assesses a facility’s readiness for biorisk situations. The program verifies that Hyatt Regency Riyadh Olaya implements best practices to prepare for, respond to and recover from outbreaks and pandemics. Our GBAC cleanliness and training accreditation process focuses on establishing hotel environments that are sanitary, safe and healthy.

Food Safety Protocols

Our teams are implementing precautionary measures starting with food preparation, to set-up and service, and enhancing food safety and hygiene protocols for restaurants, room service, and group meetings and events. We are frequently disinfecting kitchen surfaces, and colleagues are wearing appropriate personal protective equipment while preparing and plating made-to-order dishes.

Pet Policy

Please note that pets are not allowed

Smoking Policy
We have special common areas and guest rooms dedicated for smoking. Please note that we will charge an additional cleaning fee of SAR 500 (added as a room charge).

Children Policy
Accommodation:

Children under the age of 12 stay for free in the room of their parents

Buffet:

Children between 0 to 5 years of age dine for free

Children between 6 to 12 years of age enjoy a 50% off

Swimming Pool:

Children under the age of 16 are allowed to access under the supervision of their parents

Reservation Policy

Check-in: 02:00 PM

Check-out: 12:00 PM