HOTEL POLICIES
Pet Policy
Please note pets are not permitted at Grand Hyatt Al Khobar Hotel and Residences.
Hotel Policies
Certain services may not be rendered due to COVID-19 restrictions by the government.
Smoking Policy
We have special common areas and guest rooms dedicated for smoking.
Late Check-Out Fees
We would like to inform you that your check out time is 12 noon and the fee will be applicable as per the following for late check out:
- 1st Hour - 25% of the room rate
- 2nd Hour - 50% of the room rate
- 3rd Hour - Full Day charge
Guests are requested to furnish SAR 300 for Rooms & SAR 600 for Suites as refundable deposit for incidentals.
Children Policy
Accommodation:
Children under the age of 12 stay for free in the room of their parents
Buffet:
Children between 0 to 5 years of age dine for free
Children between 6 to 12 years of age enjoy a 50% off
Swimming Pool:
Children under the age of 16 are allowed to access under the supervision of their parents