HOTEL POLICIES

Pet Policy

Please note pets are not permitted at Grand Hyatt Al Khobar Hotel and Residences.

Hotel Policies

Certain services may not be rendered due to COVID-19 restrictions by the government.

Smoking Policy

We have special common areas and guest rooms dedicated for smoking.

Late Check-Out Fees

We would like to inform you that your check out time is 12 noon and the fee will be applicable as per the following for late check out:

  • 1st Hour - 25% of the room rate
  • 2nd Hour - 50% of the room rate
  • 3rd Hour - Full Day charge

Guests are requested to furnish SAR 300 for Rooms & SAR 600 for Suites as refundable deposit for incidentals.

Children Policy

Accommodation:

Children under the age of 12 stay for free in the room of their parents

Buffet:

Children between 0 to 5 years of age dine for free

Children between 6 to 12 years of age enjoy a 50% off

Swimming Pool:

Children under the age of 16 are allowed to access under the supervision of their parents