Confident in Our Care
Providing safe and clean environments for our guests and colleagues is always a top priority for Hyatt hotels globally – even more so today. We remain committed to upholding the highest standards of cleanliness, and want you to feel at ease when you visit Hyatt hotels, knowing you’ll experience the quality you expect from the Hyatt brand.
The below precautionary and response measures are helping us continue to provide a safe and clean environment:
Comprehensive COVID-19 guidance is in place at Hyatt hotels globally, detailing how to protect against transmission of the virus (including implementing hand sanitizer stations and frequent cleaning of high-touch areas), and procedures in case there is a suspected or confirmed case among our guests or colleagues.
Cross-functional, global response teams, including infectious diseases and occupational health experts, provide guidance to Hyatt hotels and help address specific needs and situations when needed.
We believe in responsible and safe travel while staying vigilant and following the recommended procedures and protocols by the World Health Organization (WHO), U.S. Centers for Disease Control and Prevention (CDC), and local authorities.
Hyatt hotels continue to welcome business and leisure travelers with our established operational excellence and commitment to care.
The resort fee is 18% per room, per night and includes the following items:
20% discount on spa services
Two welcome drinks
15% discount on Green Fees
Use of tennis and pickleball courts
10% discount on select tours
Unlimited local calls
2 bottles of water daily
150 USD per stay for up to 6 nights
Additional 150 USD deep cleaning fee per stay from 7-30 nights
For stays beyong 30 nights, deep cleaning fee will be at hotel's discretion
Only dogs allowed
Reservation must be at leats 3 days in advance of arrival
Only dogs weighing 35 pounds (15.88 kilograms) and under permitted.
One dog in guestroom
Provide Dog's name, type, and weight
Service Animal Policy
Pet and Deep Cleaning fee will not apply for guests with service animals
Service animals are allowed in all public areas